Marriott Vacations Worldwide Reviews | Glassdoor

Marriott Vacations Worldwide Reviews

Updated March 30, 2018
413 reviews

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3.9
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Marriott Vacations Worldwide President Steve Weisz
Steve Weisz
218 Ratings

413 Employee Reviews

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Pros
Cons
  • No room for growth in the company (in 6 reviews)

  • s upper management primarily consists of the most brilliant insecure business professionals I (in 10 reviews)

More Pros and Cons

  1. "Guest Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott Vacations Worldwide full-time

    Pros

    Great company with a great atmosphere for employees

    Cons

    Hard to advance within specific properties, owners and renters priorities are the same


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Sale Cars for Ford Motor Company in Newport Beach, CA
    Former Employee - I Sale Cars for Ford Motor Company in Newport Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marriott Vacations Worldwide full-time (More than a year)

    Pros

    I'm good at what I do and Marriott is a great company to work for and great reputation

    Cons

    Working weekends other than that it

    Advice to Management

    Lets make lots of money together.

  3. "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott Vacations Worldwide full-time (More than 5 years)

    Pros

    Great benefits, flexible hours, decent pay

    Cons

    There is no room for growth


  4. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Marriott Vacations Worldwide full-time

    Pros

    Schedule Excellent
    Really Flexible the Management

    Cons

    Commute for me its an hour drive


  5. "Fantastic company, but the timeshare industry is cutthroat and has a questionable future, especially with Millennials"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-house Marketing
    Former Employee - In-house Marketing
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Marriott Vacations Worldwide full-time (More than 5 years)

    Pros

    4-day work week with full-time status being 32 hours

    Benefits are incredible - health insurance, 401k with match, personal, sick, and vacation hours accumulated over the year. You also get great discounts at Marriott properties.

    Workplace culture is phenomenal. Friendships made will last a lifetime

    If you're good at your job, you have the potential to make some good money (50k+) while working less than 40 hours

    Management and leaders work hard for the betterment of the team

    Lots of opportunity for growth and movement within the company

    Working in paradise!

    You are provided with leads to call every week with the leads being on a powerline. The benefit is that the better you do in comparison to your peers, the more leads you get!

    Cons

    Working every Saturday and Sunday and working most nights until 8:00. No flexibility.

    Base "salary" is right above minimum wage - if you don't hit your quota or don't hit bonus bars, you won't make enough money to live without taking on a second or third job.

    Your job is to call and pitch a timeshare presentation. While you're not technically cold calling, this is still telemarketing. People know why you're calling because Marriott has been doing this for years, which means a lot of hangups or no answers.

    The industry is extremely tough to work in. People (especially millennials) just don't want to go on timeshare presentations anymore, especially after having a bad experience with a high-pressure salesperson, being lied to by a previous marketing person, or just having an overall bad perception of the industry. We were told that marketing tours and sales volume in our department have declined year over year over year COMPANY WIDE. It's not hard to see where that trend is going. Seems to me like the ship is slowly sinking.

    Advice to Management

    Find a way to compete with Groupon, AirBnB, etc. The continually rising costs of the maintenance fees (currently around $1,500 year for someone with one week of ownership) and the continual price increases for ownership points will leave you priced out of the market. For the cost of maintenance fees alone, I can find luxury houses on AirBnB without paying the $50,000 cost of Marriott trust points.


  6. "Solid company, slow movement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rooms Controller in Orlando, FL
    Current Employee - Rooms Controller in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott Vacations Worldwide full-time (More than a year)

    Pros

    Above minimum wage pay, good leadership

    Cons

    Does not play well with other jobs, only school

    Advice to Management

    More managers on hand


  7. "One of the best call centers out there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vacation Ownership Advisor in South Salt Lake, UT
    Current Employee - Senior Vacation Ownership Advisor in South Salt Lake, UT

    I have been working at Marriott Vacations Worldwide full-time (More than a year)

    Pros

    The people you work with and for are phenomenal. The environment is friendly and inviting, and the location is newly remodeled. Plenty of opportunities for advancement and incentive bonuses if you push yourself. There are also work-from-home opportunities after being there for some time.

    Cons

    It is a call center, so while the kinds of calls may be different than at most there are still those that can get to you. It's to help people who usually spend thousands of dollars per year on their ownership, so they expect to be well taken care of.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott Vacations Worldwide full-time (More than 8 years)

    Pros

    excellent work life balance for employees

    Cons

    not many career growth opportunities. people who join company don't leave at higher positions. So there is few openeings to grow

    Advice to Management

    make more tiers of managers and directors like AD1 Ad2 AD3 then Director. same with managers make more layers so that folks can feel they are making procgress


  9. "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in South Lake Tahoe, CA
    Current Employee - Sales Executive in South Lake Tahoe, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott Vacations Worldwide full-time (More than a year)

    Pros

    Income and work environment.

    Cons

    High stress. There can be over booking issues.

    Advice to Management

    Listen to employees.


  10. "Great company with great ethics and business sense."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Manager in Orlando, FL
    Current Employee - Front Desk Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marriott Vacations Worldwide full-time (More than 3 years)

    Pros

    So many opportunities to move around the country or even the world. Employee discounts around the world too, so you yourself can have an amazing vacation experience that only Marriott can provide.

    Cons

    The pay could be better given the resort you’re employed at. Your equal at a smaller property will make just as much you even if you’re at a property that’s way bigger.

    Advice to Management

    Keep doing what you’re doing! I love working for Marriott and I love who I do it for...my guests, my leaders, but most importantly my team.


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