Marriott Vacations Worldwide Reviews | Glassdoor

Marriott Vacations Worldwide Reviews

Updated January 16, 2018
400 reviews

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3.7
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Marriott Vacations Worldwide President Steve Weisz
Steve Weisz
210 Ratings

400 Employee Reviews

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Pros
Cons
  • s upper management primarily consists of the most brilliant insecure business professionals I (in 10 reviews)

  • No room for growth in the company (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "MVCI not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Orlando, FL
    Former Employee - Senior Project Manager in Orlando, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    The pay was very good. benefits are good

    Cons

    Leadership was very disorganized. They had more VP's and Directors than Managers. Way too top heavy. The industry was a little dishonest.

    Advice to Management

    You need to make changes


  2. Helpful (4)

    "Great Company Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Orlando, FL
    Current Employee - Sales Executive in Orlando, FL
    No opinion of CEO

    Pros

    Benefits, icluding Associate Hotel Discounts and good medical

    Cons

    If you are related to upper Management or went to Cornell University than you'll love it.

    Advice to Management

    Consult those that are doing the work and not those who just partied through Cornell.

  3. Helpful (2)

    "timeshare is not too fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Newport Beach, CA
    Current Employee - Sales Executive in Newport Beach, CA
    Disapproves of CEO

    Pros

    the pay if you can sell can be pretty good at times, but it depends on if the group hits its budget goals or not. be careful when hired of the managers making false promises of potential income and setting the expectation bar too high, as some sales agents who are senior get treated differently and given different clients then the new sales people. besides that the vacation time is great, you really dont work very much in a given day, and the location is beautiful. also you dont need any education to be qualified for this job just the desire and ability to learn how to sell.

    Cons

    you hear no a lot, and very numbers driven. also it does not matter how long you have worked there and how productive you have been at sales consistently over the years, it always comes down to what have you done for me lately. I feel like the ocmpany does not pay the employees as well a it could based on what they contribute to the company, but that has changed recently is my understanding.

    Advice to Management

    do a better job of identifying talent with in your own company to promote, instead of bringing new people in.


  4. "He is fair and tries to take most of the heat before passing any on."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Approves of CEO

    Pros

    Flexability and atmosphere. Compensation far exceeds what I could make elsewhere. Benefits are great. The location is nice. I enjoy being able to talk to upper level executives just like a "regular" associate.

    Cons

    Some areas tend not to share their knowledge. They won't answer a question, or send you on a wild goose chase to get the answer. Not everyone does this. Seems to be more one or two folks in similar type departments.

    Advice to Management

    Cross training would be fabulous. Not just sticking a person with a bunch of manuals, but actual training.


  5. Helpful (1)

    "Marriott no longer values associates, only the bottom line."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Manager in Orlando, FL
    Former Employee - Front Office Manager in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Lots of training, and great working at a resort where you are dealing with "owners" instead of renters.

    Cons

    Marriott is changed their Associate Relations for the worse. Marriott's policy was "if you take care of your associates, they will take care of your guests." That is no longer the case. With the current economy all celebrations and any money spent as a "thank you" has stopped. Speaking with friends still with Marriott, it isn't coming back in 2009 either.

    Advice to Management

    At the corporate level the Senior Managers are arrogant and rude. At the site level they were very friendly, though some were uneducated when it came to technology and the changes of the younger upcoming workforce.


  6. Helpful (1)

    "Can be a very good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Activities Coordinator in Newport Coast, CA
    Former Employee - Activities Coordinator in Newport Coast, CA
    No opinion of CEO

    Pros

    Can be very easy work in the right position. Mine, for instance, was very simple and not all that demanding but you did have to want to do it. As an activities coordinator, you are responsible for leading and organizing all activities and games at the resort, as well as coming up with ideas for potential new ones to add to the schedule. Some of the most fun times I've ever had at work, ever. There was also plenty of downtime in between various activities. Others may have found it to be a little dull, but I didn't mind one bit.

    Cons

    If you are not a people person this would not be the right fit for you. You will have almost constant interaction with guests and all employees are expected to smile and greet everyone they see or pass while walking. This can be taxing after a while, always having to be "up" and not being able to have a bad day where you just ignore everyone and do your own thing. Also some of the guests, and in this case, their children can be quite difficult to deal with at times, many were constantly looking for free items, or getting things comped just because, and they will complain to get what they want.

    Advice to Management

    Learn how to actually manage, going through a "training course" and a book doesn't make people who have been followers all their lives into leaders. Try promoting those who are actually leaders by nature instead of just promoting those who have been there the longest time.


  7. Helpful (1)

    "MVCI shines during hard times."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager in Orlando, FL
    Current Employee - Front Office Manager in Orlando, FL
    Approves of CEO

    Pros

    Very large, well respected company that treats employees fairly. The product is far above average for the industry. Employees are treated with dignity and respect and hard work is generally acknowledged. Individuals are able to make a difference with regards to ideas and input.

    Cons

    Long hours, not much personal life, LOW salary.

    Advice to Management

    Spend more time with the people that are in contact with customers on a daily basis. These are the people that truly know what is going on at a given moment. Sometimes business as usual is not good. Get out and experience it hands on. This is how you truly connect with customers.

  8. "Not as great as I expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Approves of CEO

    Pros

    Great company overall with great growth opportunity and amazing discounts on other hotels. The management is terrific and very encouraging for interns to stay with and grow within the company.

    Cons

    The internship program was in its first year of being restructured when I participated in it. The provided housing was stuffing four interns in a Residence Inn room and charging us out of our paychecks for that "provided housing".

    Advice to Management

    Once the internship program gets a solid foundation and finds a way to provide housing for interns at its resorts then it will be the Marriott Level of quality that one would expect.


  9. "You should work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Orlando, FL
    Current Employee - Programmer Analyst in Orlando, FL
    Recommends
    Approves of CEO

    Pros

    Great people, great benefits, very supportive team

    Cons

    Not really any thing to list.

    Advice to Management

    Not really any thing to list.


  10. "MVCI is a wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Orlando, FL
    Current Employee - Systems Analyst in Orlando, FL
    Recommends
    Approves of CEO

    Pros

    1) Work/Life Flexibility
    2) Friendly Work Environment

    Cons

    1) Management needs thoroughly investigate new projects before agreeing to them. Too many people have "pet projects" that shouldn't have been approved.
    2) As with every workplace, there are those who ride the coat tails of others to positions that they really should be in.

    Advice to Management

    N/A


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