Marsh Reviews | Glassdoor

Marsh Reviews

Updated February 8, 2019
601 reviews

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3.5
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Marsh CEO John Doyle
John Doyle
73 Ratings

Employee Reviews

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Pros
Cons
  • "Little to no communication with upper management outside of the office" (in 14 reviews)

  • "There is absolutely no work life balance" (in 7 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Everything You Want in a Corporate Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Client Advisor in New York, NY
    Current Employee - Associate Client Advisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh full-time (More than 3 years)

    Pros

    It is a large company that makes it easy to move around and grow. The leadership is very accessible and open. The company really cares about its employees and they try to make a positive impact on the world. The benefits are good and people are generally happy to be working at Marsh. They always get feedback from employees and the company is quick to change things that aren't working. They also innovate often to stay at the forefront of the industry.

    Cons

    The technology can be a little outdated. There are systems for everything, but not all the systems work well together.

    Advice to Management

    Keep doing what you're doing. I'm young and excited to be only a few years into my career and I'm very impressed by how the company is run. A company-wide event would be awesome at some point. I'm not saying rent out some big, expensive venue, but what about a company picnic or something that would allow for easier mingling between departments and floors. Like the town hall, but less formal.


  2. "Solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Finance Manager in New York, NY
    Current Employee - Senior Finance Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh full-time (More than a year)

    Pros

    Global company, approachable execs, good communication

    Cons

    lacks technological innovation - slow to change

    Advice to Management

    Update your Microsoft Office

  3. "Excellent Execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in San Francisco, CA
    Current Employee - Producer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh full-time (More than 10 years)

    Pros

    Under Dan Glaser, the company is practical, realistic and executing well.

    Cons

    Organizational silos can hinder a unified view in a geography

    Advice to Management

    Foster geographic unity across silos.


  4. "TRAC"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time

    Pros

    Offers good benefits package for medical

    Cons

    Limited salary increase in the program


  5. "Summer Internship"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great place to work
    Really nice people

    Cons

    Sometimes not much to do as an intern.


  6. Helpful (1)

    "General"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh full-time

    Pros

    Flexible. Decent comp if perform well

    Cons

    Massive organization. Bureaucracy. Slow to change.

    Advice to Management

    Simplify


  7. Helpful (1)

    "Not a bad place to learn"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marsh full-time

    Pros

    The company has invested heavily in technology tools and if deployed properly can be used to the client's advantage. Brokers generally have abundant resources at their fingertips.

    Cons

    In general there is too much bureaucracy and focus on financials.

    Advice to Management

    Focus more on client experience than on financial performance

  8. Helpful (3)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Manager in San Antonio, TX
    Current Employee - Accounts Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marsh full-time (More than 8 years)

    Pros

    Overflow of work, job security

    Cons

    No annual pay increases, turnover, low team morale, replacement highers take years to be approved

    Advice to Management

    Actually make changes based on the annual surveys we are required to participate in.


  9. Helpful (2)

    "Great internal resources for employees, but management skills left more to be desired."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    No opinion of CEO

    I worked at Marsh full-time (More than 3 years)

    Pros

    Additional resources available to employees not reflected in salary, like discounts at certain stores/venues, etc., colleague resource groups available to build a strong camaraderie outside of work role, flexible work hours. Great benefits packages.

    Cons

    Little to no communication with upper management outside of the office. Attempting to change processes took a very long time. Generational gap in employees was sometimes difficult to navigate. Limited career opportunities depending on which department you're in, and was difficult to jump to different departments.

    Advice to Management

    Listen to your younger employees and be open to their ideas on how to improve offices/ processes/ etc. Reach out to all offices more and visit each office so your face is known and visible to all.


  10. Helpful (7)

    "Pay is Inadequate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Representative in Chicago, IL
    Current Employee - Client Representative in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marsh full-time (More than 3 years)

    Pros

    Good healthcare, 401k, vacation/sick day benefits.

    Cons

    Unless you’re in an executive level position, the pay is atrocious for the amount of responsibilities and work you will be handling. You’d be better of managing a dry cleaner, as there would be less stress for the income. Does not matter your position, low pay company-wide seems to be an issue. From operations to client offices.

    Advice to Management

    Instead of trying to be the Walmart of insurance brokerages, spending billions on mergers and acquisitions, invest in your personnel and pay them adequately to avoid toxic situations. You send out emails about spending money on growth and the employees see none of it reflected in their paycheck.