Marsh Reviews | Glassdoor

Marsh Reviews

Updated June 22, 2017
75 reviews

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Marsh CEO John Doyle
John Doyle
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75 Employee Reviews

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Pros
  • Great Work Life Balance, Great organization (in 34 reviews)

  • It's a great company that encourages career growth, has global opportunities, and good benefits (in 28 reviews)

Cons
  • You are expected to work "professional hours" so no real work life balance (in 16 reviews)

  • Upper management is forgetting about the employees- cutting back everywhere (in 13 reviews)

More Pros and Cons

  1. "Research"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marsh part-time (More than 5 years)

    Pros

    nice coworkers in dept only

    Cons

    little growth, no mgmt, salary limited

    Advice to Management

    Check in with your employees


  2. Helpful (2)

    "TRAC Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TRAC Associate in Los Angeles, CA
    Current Employee - TRAC Associate in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marsh full-time (Less than a year)

    Pros

    If you're an established middle management level professional, a senior executive, or a graduate of the TRAC program, the salary is competitive.

    Direct access to the most experienced senior leadership in the insurance industry.

    The opportunity to build a new book of business.

    Once you've been there for a while, possibly the opportunity to relocate with the company to a different office location.

    Cons

    The Los Angeles office in particular is run by a bunch of penny pinchers. The chairs they provide you are an absolute joke. My high school had more new and comfortable chairs. They also expect you to work with just 1 monitor. I actually had to provide an explanation as to why I needed another monitor. As absolute travesty. Lots of the brokers are also very pretentious. They will flat out ignore you if you aren't part of their "group".

  3. Helpful (1)

    "Out of Date and Out of Touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marsh as an intern (Less than a year)

    Pros

    Huge Global company can have some perks

    Office locations are very well diversified across the world

    Probably the best/most successful of the big Risk Management companies (Willis Towers Watson, Aon, etc.)

    Pay wasn't great but wasn't terrible

    Cons

    -People are very one dimensional, get the feeling that most people don't have many hobbies outside of the office

    -The average employee age is alarmingly high and not much is being done to change it

    -SummerTrac program looks good on a brochure but in reality it's led by people who are too out of touch with the younger generation

    -Was hardly given any work to do even when consistently asked for tasks/projects thanks to the fact that 1. there isn't that much work to do to begin with 2. any work given to me usually took ~30 min max to do and 3. the generational gap between managers and younger interns meant that managers didn't know how to allocate work appropriately

    Advice to Management

    It's a tough battle honestly. Even the managers when I worked at Marsh would talk a lot about how they've been trying to appeal to a younger generation because they realize how old their offices are. The real issue here is trying to make risk management consulting and insurance broking interesting to a millennial generation that has thousands upon thousands of other, more fascinating, and higher potential career options available to them. Marsh needs an intern program that is both designed and run by a younger generation or else they risk running out of employees to help fill the shoes of the upper managers who are quickly retiring


  4. Helpful (2)

    "Reality"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at Marsh full-time (More than 3 years)

    Pros

    Largest broker in the industry..

    Cons

    Benefits reduced every year and becoming more expensive. Pension plan cut by end of the year. Raises are non-existent. Marsh is losing many talented people. Stressful environment with unrealistic goals. Lots of office politics where only the favorites benefit. No room for advancement.

    Advice to Management

    Communicate truthfully with all employees. Don't give out phony titles. Take care of the people who are taking care of your clients. Put the right people in the right positions.


  5. Helpful (1)

    "Client Advisor Manager-Private Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great work environment, very automated, great systems.

    Cons

    SALES, SALES, SALES.....If you enjoy sales, then this is the position for you. 98% of your time will be spent chasing sales quotas. This organization states that they are an Insurance Brokerage Firm that is focused on providing coverage and service. Once hired you will realize that you will be required to pound the concrete to sell insurance policies. Very little emphasis is placed on Insurance Coverage, Underwriting, etc. If you fail to meet you sales quotas, they will quickly begin the process of getting rid of you. If you don't like selling insurance, stay far away from this company and this position. This is not a stable opportunity given the constant sales quotas that increase every year.

    Advice to Management

    Change your titles to Sales Managers. Seek and hire people who enjoy knocking on doors to sell insurance. Do not waste your time hiring people who are real insurance professionals.


  6. Helpful (2)

    "AVP / Broker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in New York, NY
    Former Employee - Assistant Vice President in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Market leverage, flexible hours, good PTO

    Cons

    Poor pay, hiring freeze, incompetent staff, incompetent management

    Advice to Management

    Cut dead weight


  7. "Certificate Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits and paid time off

    Cons

    You really have to know insurance processing

    Marsh Response

    Jul 18, 2016 – CHRO

    Continuous learning and training are central to Marsh’s colleague experience.

  8. Helpful (8)

    "Senior Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Attracts very good people in the NYC office.

    Cons

    Worked in FINPRO for 8 years after living in NY and working for many insurance ops over 23 years in NYC including AIG. Honestly Marsh was the worst experience of my career. There is absolutely no work life balance. Be prepared to respond to your last email at 11pm and your first email at 7am seven days a week. Prepare to forfeit your vacation. If you are fresh out of college work there for one year to have it on your resume. Believe me listen to the old timers there in their conversations in the elevator. They are miserable but trapped due to age.

    Advice to Management

    Fire the image consultants.

    Hire HR folks who actually return employee calls. I had a FINPRO group meeting with an HR person who said he left work early one day a week for his son's sports events. Really!

    Everyone knows and talks about the old boys club mentality. Pay and promotion are in that vein.

    You are losing employees very fast and you need to take your focus off your own paycheck.

    Your stock ups and downs will soon reflect everything I have stated as clients hate the constant employee turnover.


  9. Helpful (1)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Marsh full-time (More than 8 years)

    Pros

    Opportunity tp advance for young professionals. Different types of work everyday. Great coworkers. Excellent place to improve brokerage and negotiating skills.i

    Cons

    Revenue rules, little acknowledgement that good service leads to retention. You need a sponsor with clout to succeed. Do often you hear we had a bad year no pay increases this year.

    Advice to Management

    Problems with service or completing tasks need to be discussed with all of the personnel involved not just the CE practice. There needs to be more open discussions on assignments.


  10. Helpful (4)

    "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    They do have a great work life balance, however, they control your over time.

    Cons

    Prejudice, minorities have a really hard time moving up in the company. If the company already had there minority numbers up, they will not move a minority up even if they have a degree. If they do not like you, you will not mover up.


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