Marsh & McLennan Companies Reviews | Glassdoor

Marsh & McLennan Companies Reviews

Updated May 21, 2018
622 reviews

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3.4
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Marsh & McLennan Companies CEO Daniel S. Glaser
Daniel S. Glaser
133 Ratings

622 Employee Reviews

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Pros
  • The company really does strive to place work life balance for its employees (in 43 reviews)

  • Great Benefits, Hands off Management Style (in 34 reviews)

Cons
  • Work-life balance, technical equipments (in 22 reviews)

  • Non-sales service roles are not valued either culturally or financially by senior management (in 19 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh & McLennan Companies full-time

    Pros

    Working at MMC has allowed me to stretch my wings and grow my career. I have moved through the company into so many different roles. Additionally, I have made life long friends and colleagues here.

    Cons

    Technology infrastructure is really dated and limits opportunities for business growth.

    Marsh & McLennan Companies Response

    Apr 2, 2018 – CHRO

    Thanks for the feedback and we agree - our technology needs work. That's why we have kicked off a tech modernization project. You will see some significant changes to help make it easier to do your... More


  2. "TAX ACCOUNTANT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marsh & McLennan Companies full-time

    Pros

    A lot of learning opportunities

    Cons

    take long time to get promoted

    Advice to Management

    None. None.

  3. "Dynamic Synergy!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 3 years)

    Pros

    Ongoing quest to drive diverse talent to success! Leadership is extremely engaged and rightfully strategic when looking out for colleagues, clients and MMC's future....I love my career here as it always presents challenges that grow me further!

    Cons

    Loosen up the purse strings (e.g. budget) more through a much deeper analysis of departmental/work stream needs.

    Advice to Management

    Continue the journey of providing more autonomous roles/careers where colleagues can enjoy the fruits of their labor (e.g. work/life balance).


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Denver, CO
    Current Employee - Vice President in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 8 years)

    Pros

    People, Flexibility, Benefits, Work & Life Balance

    Cons

    Limited Opportunities to move up


  5. "4+ Years and still loving it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support in Aliso Viejo, CA
    Current Employee - Support in Aliso Viejo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 3 years)

    Pros

    Good work/life balance, work with great people who love what they do, I feel appreciated in my role

    Cons

    New to insurance before this position, not aware of wages at other firms to compare.


  6. "Excellent Company & Excellent people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Support Analyst in Richmond, VA
    Current Employee - Senior Technical Support Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than a year)

    Pros

    The colleagues are great folks. The company really does strive to place work life balance for its employees. The benefits are excellent.

    Cons

    Communications between various teams within the company could be improved.

    Advice to Management

    Keep doing what you are doing. Keep the communications open with colleagues and keep requesting and utilizing feedback from colleagues.


  7. "Corporate out of touch with work being performed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 10 years)

    Pros

    Company with vast resources.
    Good opportunity to build knowledge and experience
    Good Benefits
    Interesting work

    Cons

    Performance reviews are on a curve so not all high performing employees will be rated as such. Even with an exceptional rating you cannot assume you will receive a raise. Good performers have gone 6+ years with no increase.

    Opportunities to advance are low to none in the smaller offices unless you want to move to a major city. Job are often posted to the public (with outsiders hired) before it is posted on the company website, opportunities are not posted in the office.
    Work Life Balance is difficult. Workloads are high and overtime is not allowed for non-exempt staff as Marsh feels the work loads are doable. If you care about your clients, your choice is to work without getting paid or live in a constant state of stress knowing you are getting farther and farther behind. Non-exempt employees are often pressured to work when on vacation or home sick. Exempt employees often work 60-70 hours a week, and again working when home sick or on personal vacations.

    Absolutely no training for new staff, non-self starters need not apply.

    Moving towards open concept office space. This may be great for think tanks, but for the detailed work handled by the front lines, this set-up will reduce productivity and increase mistakes.

    Advice to Management

    Need more works to handle the day to day work and communication with clients. Although removing the many layers of management will help overall, unless there are more works to handle the grunt work, nothing will change.

    Marsh needs to establish formal training that applies to every position in every office with resources available to conduct the training. Expecting the local staff that is already buried in work to handle training or letting the new hire figure it out themselves is not fair to anyone and especially not our clients.

  8. "Enthusiastic at first but then you will see and feel the neglect in structure."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They do well with associate appreciation and great benefits.

    Cons

    Arbitrary work environment. Training needs developing. Lack of honesty.

    Advice to Management

    Providing material for training would be helpful.


  9. Helpful (1)

    "Middle managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Middle Management in Redding Cen, CT
    Current Employee - Anonymous Middle Management in Redding Cen, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 10 years)

    Pros

    High quality people, good reputation in the industry, good place to get feet wet (just don't plan on staying if you expect to be paid more when you get promoted or take on extra work or responsibility.)

    Cons

    Don't know about all op-cos but Marsh U.S. has a completely dysfunctional pay system. Long term employee are taken for granted and not given decent pay raises even if promoted or taking on new responsibilities. Lower level managers are put in awkward position of paying new people more for same job then veterans because many long term employees pay lags way behind market. While company says pay is based on company results and will ad your individual efforts. the company resulted in managements mind are always so poor the raise and bonus pools are always so small there is never enough money in the pool to reward those that do extra or whose pay has fallen behind.

    Advice to Management

    Your long term employees are loyal to you, try to be loyal to them. You have acknowledged the pay problem, now do something about it before you loose more of your best talent.


  10. "Great Starting Place in the High Net Worth Arena"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Advisor in Chicago, IL
    Current Employee - Client Advisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 3 years)

    Pros

    Great Benefits, Hands off Management Style. Excellent managers who are flexible and when they feel you are responsible they don't hover. Flexible when needed at home. Great time off options.

    Cons

    Not too much to complain about.

    Advice to Management

    Keep doing as you have been over the last few years. The changes that have been made in our offices have been beneficial to everyone.

    Marsh & McLennan Companies Response

    Apr 2, 2018 – CHRO

    Thanks!


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