Marsh & McLennan Companies Reviews | Glassdoor

Marsh & McLennan Companies Reviews

Updated July 25, 2017
97 reviews

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Marsh & McLennan Companies CEO Daniel S. Glaser
Daniel S. Glaser
5 Ratings

97 Employee Reviews

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Pros
  • Good company for work life balance (in 38 reviews)

  • The company has great benefits and networking opportunities (in 33 reviews)

Cons
  • Work life balance did not seem to work (in 18 reviews)

  • Can often seem like your voice isn't heard by senior management (in 18 reviews)

More Pros and Cons

  1. "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - . in Seattle, WA
    Current Employee - . in Seattle, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Well known throughout the insurance industry and working with many large important companies. Work employees hard and gives us a good work ethic. Great comradely amoung employees with each other and has a great support network.

    Cons

    Marsh has not made a profit in years. The new Marsh CEO is set to start another round of employment cuts (as he recently mentioned he knows exactly what the profit margin is going to be in 2010 and the only way to get there is an Increase in Revenue or a Cut in "Expenses")...already cut our tuition program significantly!

    Advice to Management

    Cut fat at the top, as 3% raises cant go on forever...


  2. "This Place is Doomed"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Representative II in Charlotte, NC
    Current Employee - Client Representative II in Charlotte, NC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Excellent resources. Talented, knowlegable staff.

    Cons

    Senior management is like a bunch of whores, living off the talent and labor of others. They are highly compensated for doing what? Running the company deeper into the ground. They do not respect their workforce and their attitude shows in everything they do.

    Advice to Management

    Share the wealth. Get feedback from the frontlines before wasting time and money on another half-assed initiative.

  3. Helpful (1)

    "Grab all the experience you can and then move on...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trust Administrator in Norwood, MA
    Current Employee - Trust Administrator in Norwood, MA
    Doesn't Recommend

    Pros

    I think this is a great company for people just out of college looking to build their resume.

    Cons

    The benefits are not good- very few investment (and not good) choices for their 401k and the co-pays and costs for the health benefits are high. Do not take the company stock- it's a dog. The attitudes, especially in managemant are horrible- people are very rude here. Politeness and respect are not encouraged. People don't say please, thank you, or excuse me or hold doors. The dress code is lax to say the least. I guess once you get outside of Boston the attitudes change- that's what I have seen anyway. The bonus structure might be getting better this year. Right now it is based on favoritism and no one even denies that in management.

    Advice to Management

    Your employees and your middle level managers follow by example. If you walk around with yor nose in the air- so will they. If you are impolite to those you don't know- they will be as well. Treat your employees like they are valuable- not workhorses and expendable. Generate a culture of loyalty. Outsourcing to India and then making the employees train the people in India who are taking their jobs does not generate loyalty. Think about it.


  4. "because of senior management's attitude towards core issue things didn't work out..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - 'Anonymous' in Hoboken, NJ
    Current Employee - 'Anonymous' in Hoboken, NJ
    No opinion of CEO

    Pros

    Good company to get shared services expereince.

    Cons

    Coporate Politics and senior management's ignorance of core issues.

    Advice to Management

    Guys, get to know your team and see what works and what doesn't! Also see who works and who doesn't :)


  5. "Good for the right personality"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Advisor in Washington, DC
    Current Employee - Client Advisor in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great work / life balance. The office managers understand that employees should have a life outside of the office and it is encouraged. There are a lot of "good" people here that mean well.

    Cons

    Compensation is difficult to increase. Once you get in, expect only 3 to 5% each year - at most! Also, if you want to move up in the firm, over time, you will need to go to New York or London. Also, cross team discussions and/or cross sales are few and far between - the firm is very siloed. Politics are also a major issue in the office. Many managing directors simply do what is asked of them but lack leadership and accountability.

    Advice to Management

    Break down the silos, flatten out the organization and get rid of the dead weight!


  6. Helpful (1)

    "Don't stay there beyond 3 yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you know the right people and fairly competent, you can go places in the company.

    Cons

    Hard work and appreciation for employees are definitely not a priority. Compensation is definitely not fair.

    Advice to Management

    Talk to junior employees when implementing changes that impact their work - it's easy to say these changes are effective when you don't implement them.


  7. Helpful (1)

    "Not the best company for minorities and working mothers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    No opinion of CEO

    Pros

    It is the flagship company of MMC - the parent company. Aside from that, can't think of any other reason why I would want to work for the company. Some of the people that work there are nice, but it would be better if the company were more diversified and structured

    Cons

    The company is not very accepting of minorities, particularly blacks. The ration is something like 1:50. Very hard to find a lot of minorities in office positions. Also not very accepting or considerate of working mothers. You create your own career advancement. There is no structure surrounding that. The company o is also going through a lot of senior management changes and organizational changes. You have to be a fast learner and find your way around issues. A lot of help is not given to help you to understand how the company works. Very individualized, an every man for himself spirit exists there. You also have to know the right people to get promoted.

    Advice to Management

    Marsh needs to become a more diversified company and senior management needs to be more accommodating of working mothers. With the current structure, no allowance is made for working mothers. It is tough working at Marsh as a minority. The company is losing major talent and skill set as a result. Senior management also needs to learn to relate to minorities better.

  8. Helpful (1)

    "If you want to be an insurance broker this is likely a decent start, but ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Summer Risk Analyst in Los Angeles, CA
    Former Employee - Summer Risk Analyst in Los Angeles, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent in Office management. Veteran industry members. Knowledgeable team members. Mostly Friendly people.

    Cons

    Favoritism on promotions is blatantly obvious. Training is weak. Morale is low. Benefits are by no means average. Employees work hard but rewards are not often obtained. Older employee animosity towards those in the undergraduate programs is voiced at times.

    Advice to Management

    As mentioned in other reviews I believed more needs to be done to retain top employees financially, to assist with the growth and management of the offices and company. Too many good minds leave because they are being vastly under compensated.


  9. ""If you're looking to collect a paycheck...""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in New York, NY
    Former Employee - Senior Business Analyst in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you want to work 9-5, MMC offers a great work/life balance. If you're not that motivated and just want to collect a paycheck, MMC is the place to be.

    Cons

    There are so many people working there that no one knows what anyone else does. You can literally do practically nothing and no one will know. Completely unmotivating environment--- imagine "The Office"-- cubicles, non-descript design, bland, boring, completely stale but then again, it is insurance.

    Advice to Management

    Interact more with the employee population. No one even knows who Sr Management is because they sit on a separate floor and have almost no interaction with the company as a whole. It is pitiful. Get more involved in community based initiatives-- involve employees.


  10. "If you want a paycheck......."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Urbandale, IA
    Current Employee - Customer Service Representative in Urbandale, IA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good Benifits, time off is great.

    Cons

    If you enjoy being rewarded for performance with paper certificates and once in a blue moon a $5.00 gas card then this might be a place for you. Raises are far and few inbetween, even for the best of performers. Salaries are very low and stay that way. Everyone is expendable so if you do not peform satisfactory, you are gone, cause they can replace you with another robot. Basically there is no where go and is basically a place to collect a minimal check.

    Advice to Management

    Take care of your talent, compensate them for their work and you will not have the turnover rate you have.


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