Marsh & McLennan Companies Reviews | Glassdoor

Marsh & McLennan Companies Reviews

Updated May 27, 2017
531 reviews

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531 Employee Reviews

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Pros
Cons
  • Work life balance did not seem to work (in 17 reviews)

  • Long hours and very high demand and expectations (in 12 reviews)

More Pros and Cons

  1. Helpful (5)

    "You work extremely hard on frustrating work and do not get compensated fairly."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Analyst I in Norwood, MA
    Current Employee - Client Service Analyst I in Norwood, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Marsh & McLennan Companies full-time (More than a year)

    Pros

    People are nice, there is a cafeteria on site, plenty of parking, you can learn a lot since you have a lot of responsibilities. Good resume builder.

    Cons

    Over worked, under compensated, senior leaders are cliquey. Systems are so old. Very high expectations that don't get rewarded for.

    Advice to Management

    If you want to attract and retain the best talent, the $ needs to be there. Everyone is trying to leave right now.


  2. Helpful (4)

    "Toxic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Louisville, KY
    Current Employee - Associate in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Marsh & McLennan Companies full-time

    Pros

    It's a paycheck and while they do mass layoffs every year, it's difficult to get fired.

    Cons

    Everything. The culture is void of individualism, critical thinking, sense of accomplishment, unity, comradery, pride ... Lower to mid management micromanages the tiny picture and tries to squeeze water from a stone.

    Advice to Management

    Take your own advice and 'reward top talent'. My raise last year was 0.9% and health care costs went up.


  3. Helpful (2)

    "Client Exec"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good Benefits (albeit used to be)

    Cons

    Watch your back people are always looking to stab you, climb over you and get there names associated with your accounts when they have done nothing to contribute to the profitability

    Advice to Management

    Stop hiring paper qualified people and get some real experienced people in that can run a company


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  5. Helpful (8)

    "Do not work here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marsh & McLennan Companies full-time

    Pros

    The benefits are good, but not a lot of clear communication from HR. Great co-workers. They think that they are progressive because they provide snacks and beverages for employees.!

    Cons

    Management is clueless. No training, no clear procedures, no work load balance. They expect you to work nights and weekends and then do not appreciate when you do. The good people are starting to leave, and are being replaced with kids, who are inexperienced. It is sad to see how quickly it is going down hill. No appreciation for loyal, hardworking employees. They just dump more on you, and as they are not experienced, they do not understand how to help you. They only care about "A" accounts/clients, and top selling producers. The management team is a joke. They lie straight to your face. All about control and favoritism.

    Advice to Management

    Start treating employees as human beings and appreciate the experienced, hard working employees. Start telling the truth. Stop looking at Best practices and start using common sense. Listen to your clients and to your employees. Get rid of toxic "managers" who are destroying morale.

    Marsh & McLennan Companies Response

    Oct 16, 2015 – CHRO

    It's really disturbing to read what a negative experience you had here. I mean this sincerely - I hope the next company you work for is a better fit.


  6. Helpful (3)

    "No support from management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Placement Specialist in Chicago, IL
    Current Employee - Placement Specialist in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 5 years)

    Pros

    Company Appears stable. Flexible on work hours for some the company name carries weight when trying to move on to another organization

    Cons

    1 percent raises if at all. Heavy workload. Every man for himself mentality. If you are not part of the in crowd forget about it.

    Advice to Management

    Look at your mid level team leadership really closely and you are likely to find where the divide is


  7. Helpful (2)

    "Stay Away from Marsh!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Business Systems Analyst in New York, NY
    Current Employee - Lead Business Systems Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Marsh & McLennan Companies (Less than a year)

    Pros

    Good credential in the market

    Cons

    DO NOT join Marsh!
    Why?
    1) Micro Management
    2) Lack of Planning / Direction from Management and Leaders - so hiring qualified (over-qualified resources) and then layoffs - ultimately putting employees / contractors careers in risk
    3) MARSH IT / Business Team - doesn't know which direction they are going in
    4) No appreciation at all for the sincere efforts put in by associates
    5) No flexibility at all in terms of flex hours / flex location work

    Advice to Management

    Review - Why lots of projects are failed / failing or not even starting asplanned


  8. Helpful (10)

    "IT leadership is corrupt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Global Project Management in Hoboken, NJ
    Current Employee - Vice President - Global Project Management in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marsh & McLennan Companies (More than a year)

    Pros

    a regular paycheck is about all you can look forward to

    Cons

    Croneyism, no accountability at senior levels, mid/juniors are continuously scapegoated for management poor or lack of decisions. Seniors regularly steal credit for subordinates' work "Collateral Duties" is a catch-all phrase which, when decoded, means that you have to work long hours with no hope of recognition or compensation to mitigate senior managements' mistakes

    Advice to Management

    Replace the current leadership team with new blood and break up the old boys' network


  9. Helpful (4)

    "Financial Controls Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Controls Analyst in Des Moines, IA
    Current Employee - Financial Controls Analyst in Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 3 years)

    Pros

    Management is willing invest in continuing education, however, be aware that it is expected to be completed on your own time.

    Cons

    Poor middle management, lack of transparency on decisions, performance review process is biased and not focused on merits, lack of investment in resources to help you do your job well, organization-wide/systemic problem, and opportunity for advancement is minimal at best. Overall, culture is selfish and focused on results only.

    Advice to Management

    The profit generating business is not the only employee that matters. There are other employees that deserve to be recognized and taken care of for their effort. People are not stupid, treat them well, provide transparency in decision making and they will respect that. Management should practice what is preached.


  10. Helpful (1)

    "Constant shift in management and unreasonable sales goal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend

    I worked at Marsh & McLennan Companies full-time (More than a year)

    Pros

    Great benefits, good PTOs, lots of company discounts.

    Cons

    Constant change of department direction, management, cannot retain good employees, terrible exit interview approach. Performance review largely based on sales goal % on an account management position.

    Advice to Management

    Should evaluate staff's performance based on the individual's work load and performance, not the overall office production and/or the entire Marsh USA sales production. Employees do not feel they are being valued.


  11. "Not Employee Friendly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marsh & McLennan Companies full-time

    Pros

    It is very difficult to get fired
    As long as you do your job you will have a job
    Some people can be very helpful and nice if you can find them
    Quiet people need not apply

    Cons

    Management focused
    Male dominated
    Who you know and how much they like you gets you promoted no matter how much you screw up
    Visibility to management is everything
    If you smoosz you move up
    Good ole boys Club


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