Marsh & McLennan Companies Reviews | Glassdoor

Marsh & McLennan Companies Reviews

Updated May 10, 2017
157 reviews

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157 Employee Reviews

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Pros
Cons
  • Work life balance did not seem to work (in 17 reviews)

  • Long hours and very high demand and expectations (in 12 reviews)

More Pros and Cons

  1. Helpful (1)

    "Got out at the right time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Representative in Milwaukee, WI
    Former Employee - Client Representative in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Marsh & McLennan Companies full-time (More than 5 years)

    Pros

    Benefits were good. Lots of networking opportunities - I think it is still true that at the top levels we have some of the best minds in the business.

    Cons

    Constant restructuring. Communication between levels not always transparent. Very little thought given to providing any sort of work/life balance to employees. 24/7 expected. Even in 2013, with smartphones and a paperless environment, they require you to live in a major city in order to have any advancement opportunities. Smart people live in places other than Manhattan.

    Advice to Management

    Stop applying the one size fits all approach across industries and geographies.


  2. "Certificate Specialist at Marsh McLennan in Austin, TX"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certificate Specialist in Austin, TX
    Former Employee - Certificate Specialist in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Marsh & McLennan Companies full-time (Less than a year)

    Pros

    Marsh McLennan was very welcoming when I started. I was excited to get benefits after 30 days. The people were nice and the Austin office is cool.

    Cons

    After 2 weeks of in class training, they give a test. I scored very close to the passing grade but they let me go. No wonder they are always looking for people. High turnover is what I gathered when I was working there. The pay is not good at all for the amount of stress.

    Advice to Management

    Management seems really nice. I think the Certificate Specialist tests should be a bit easier. The actual cases are less hard than the actual tests given.


  3. "In too deep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager II in Des Moines, IA
    Current Employee - Account Manager II in Des Moines, IA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Marsh & McLennan Companies full-time (Less than a year)

    Pros

    Great pay and benefits and friendly people.

    Cons

    lackluster management and inadequate staffing.

    Advice to Management

    listen to your colleagues and stop staring at the "bottom line"


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  5. Helpful (1)

    "Ok companies, too much focused on cost cutting instead of growing revenues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 3 years)

    Pros

    Good benefits, good work-life balance

    Cons

    Pay below market average, low bonus (unless you are in the C-suite level)

    Advice to Management

    Be more engaging, reward talent, share vision with middle management


  6. Helpful (1)

    "good not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director in New York, NY
    Former Employee - Managing Director in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marsh & McLennan Companies full-time (More than 10 years)

    Pros

    Good company, strong client base, good opportunities for advancement

    Cons

    Revolving door for employees and managers. Blame game mentality.

    Advice to Management

    roll up your sleeves and join the fray!


  7. "Senior Marketing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Specialist in Des Moines, IA
    Former Employee - Senior Marketing Specialist in Des Moines, IA
    Neutral Outlook
    No opinion of CEO

    I worked at Marsh & McLennan Companies full-time (More than a year)

    Pros

    Good systems and training to complete your tasks.

    Cons

    Not very proactive, boring, repetitive job, with no room for creativity or growth.


  8. Helpful (5)

    "3 CEOs in 4 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Broker in San Francisco, CA
    Former Employee - Insurance Broker in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marsh & McLennan Companies full-time (More than 5 years)

    Pros

    - Many smart, knowledgeable, professionals
    - A fairly uniform world-wide brand
    - Broad spectrum of resources
    - A good place for young people to gain experience and responsibility
    - Decent wages and benefits for the middle rank-and-file
    - Very good compensation plans for senior and executive management
    - The Risk Management division (multi-nationals) traditionally had low turnover and excellent technical people
    - Extended benefits to Domestic Partners

    Cons

    - Very bloated, centralized management structure in New York HQ
    - Executive management's response to Spitzer's legal action in 2004 took 3 tumultuous years to stabilize and when the smoke cleared, a flattish, flexible decentralized organization had morphed into a rigid, authoritarian and increasingly out-of-step and out-of-touch management team.
    - Constant changing of technology platforms - most very, very bad - clunky and cumbersome.
    - 10s of millions of dollars spent on bespoke technology platforms - abandoned after a year or 2 - which really looks bad when you cyclically lay off hundreds of skilled workers.
    - Too many Managing Directors shuffling papers
    - Moving toward cheap, disposable workers
    - Middle Market business model can't compete with local and Regional
    - No longer stand out as knowledge leaders

    Advice to Management

    - Build a culture that values expert knowledge again. In fact, build a culture - yes, with real values; honesty, transparency - then walk the talk
    - Sell your Middle Market business - you're burning out your people in a doomed effort to compete with more flexible companies who focus solely on that sector. They do it better than you.
    - Focus on Risk Management
    - Send half your MDs out to pasture
    - Stop selling on price
    - Get rid of the commission structure - it provides the wrong incentives; selling cheap price and taking too long in the marketing cycle to do so thereby driving down profit - double whammy.


  9. "Not too bad for an office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Analyst II in Austin, TX
    Current Employee - Quality Analyst II in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 3 years)

    Pros

    great benefits, easy work, comfortable chair

    Cons

    unhealthy office environment, shaky job security right now


  10. Helpful (1)

    "Once a proud company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in West Des Moines, IA
    Former Employee - Developer in West Des Moines, IA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Marsh offers a great benefit package and once was a great place to work.

    Cons

    Once the higher ups decided that to save money jobs needed to be outsource the company went downhill fast. The management team stop talking with employees on future plans, the quality of work went down and reports were being made that did NOT show the correct outcome or progress just to show their decisions were correct.

    Advice to Management

    Start looking at employees as assets and not something to be discarded or lied to.


  11. Helpful (1)

    "adequate"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Approves of CEO

    Pros

    flexibility, greatly aging workforce presents future opportunity

    Cons

    “performance management” in like of career development


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