Marsh & McLennan Companies Reviews | Glassdoor

Marsh & McLennan Companies Reviews

Updated September 16, 2017
555 reviews

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Pros
  • Good company for work life balance (in 38 reviews)

  • The company has great benefits and networking opportunities (in 33 reviews)

Cons
  • Work life balance did not seem to work (in 18 reviews)

  • Can often seem like your voice isn't heard by senior management (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MGTI in Hoboken, NJ
    Current Employee - MGTI in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Marsh & McLennan Companies (More than 3 years)

    Pros

    Bonuses are usually pretty good.

    Cons

    Horrible management. Blame culture where many people spend most of their time avoiding work and thinking up ways to throw other people under the bus.

    Advice to Management

    Retire soon please


  2. Helpful (4)

    "Run Fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in San Francisco, CA
    Current Employee - Anonymous in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 10 years)

    Pros

    Marsh offers great benefits. Good starting salary.

    Cons

    Raises are rarely given if ever. Staff is kept very lean, pressure to do more with less is a constant. Regional offices and Corporate results overweigh any accomplishments of small offices. ZonalRegional Heads either don't care about personnel or do not understand the business or workloads.

    Advice to Management

    Your employees are your greatest asset, show them respect. Too many stress related health issues in this company, you better change the model.

  3. "Benefit Councilor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Marsh & McLennan Companies full-time (More than a year)

    Pros

    Became a fully licensed agent. Very hard to get fired from them.

    Cons

    Constantly saying one thing and doing a complete other. Worked for them for almost two years and left because I was tired of being lied to.The management is a reactive instead of proactive. They will promise people a lot and deliver none of it.

    Advice to Management

    Stop lying to people. Follow thru with what you say you will do. Hire management with more experience.


  4. "IT Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marsh & McLennan Companies full-time (More than 10 years)

    Pros

    paid reasonably well. decent benefits

    Cons

    Toxic environment in the IT area. Serial witch hunts. No reward for innovation or risk taking, no reason to task risks.

    Advice to Management

    retire. Your old and outdated


  5. Helpful (7)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 8 years)

    Pros

    Company has a good reputation

    Cons

    Employee growth and career development not a priority here.

    Advice to Management

    Company has become centralized to the point where local management has no authority. Allow management to manage their functional areas and monitor developments. Micromanaging of local offices by Home office undermines authority.


  6. Helpful (6)

    "Slow Downward Spiral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 3 years)

    Pros

    Large corporate environment in need of TLC. Ripe with opportunity to implement best practices, if management will allow it.

    Cons

    Most of MGTI senior management are technically inept, and more concerned with maintaining a facade and shifting blame. Collaboration between teams is non-existent.

    Advice to Management

    Stop pushing away top performing colleagues. Micromanagement and 1.9% raises for top performers is not going to cut it.


  7. Helpful (4)

    "Not Unless You're Desperate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Specialist
    Current Employee - Account Specialist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Marsh & McLennan Companies full-time (More than 5 years)

    Pros

    There are some amazing people working for this company. People I enjoy seeing and collaborating with every day. MMC offers a large suite of benefits, though employee contributions are high. Decent PTO allotment.

    Cons

    Management, from the top all the way down, is a complete disaster. When you can actually get in touch with them or get them to call you back, they're typically dismissive and offer you empty promises. They have no interest in you or your career development. On that note, there really is no opportunity for growth with this company. Be prepared to stay in the same role for your entire career here and receive minimal to no merit increase or bonuses. Work life balance is abysmal, and with the continued flood of people leaving the company this has only gotten worse. Rather than hire new, competent employees they will either just shift the work to a remaining employee (with no adjustment to compensation) or will take months to fill the position, but refuse to pay someone who's qualified enough to perform well in the position. While MMC touts being family friendly and caring about their employees, in my 5+ years experience there I haven't seen that to be the case. More than anything this place has the feel of a good old "boys' club." Sales is where all the awards and recognition are directed, while the rest of the staff is ignored and overworked.

    Advice to Management

    Invest in your employees, you have some fabulous people working for you! But with no rewards, recognition, reasonable bonuses or salary increases, and no way for your employees to move forward in their career you will lose your top performers. Work on hiring competent management who are actual leaders and care about their employees.

  8. Helpful (2)

    "Stay clear-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Analyst in San Diego, CA
    Former Employee - Benefits Analyst in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marsh & McLennan Companies full-time (More than a year)

    Pros

    Sorry can't really think of any

    Cons

    They don't pay well
    They charge for parking
    HR doesn't know the pay laws
    Your hired hourly and expected to work around the clock, even at home which is illegal
    Lack of diversity-extremely white.
    Bonuses are small and almost pointless once taxed

    Advice to Management

    Not sure if this portion really matters, see Barney and Barney now known as Marsh and McLennan is one of those companies that for years has been doing things a certain a way and has completely gotten away with treating their staff like trash and no does anything about it that it works for them. The culture that they promote so much really only benefits upper management and those producers that have been there for years. There is a clear divide between the positions. If your a Benefit Analyst or Client Manager be prepared to be someone's slave. Because that is what you will be. The producers treat their team members like trash, but if your lucky some might not even speak to you ever like my producer because, well your beneath them. The majority and I say clearly majority because there are a few people of other races are white. Not just white but sorority sister, frat bro loving, older white male make America great people. It's clear the type of individual Barney and Barney recruits for especially in upper positions, it's just that type of company and the individuals hiring or in upper management wouldn't get it anyhow because they see nothing wrong with the way the company is. There is also the whole pay factor. There is a major disagreement between what HR says is hourly and what your lack of knowledge producers think is hourly. You will be expected to work a ton of hours at all times even at home, which they are not supposed to do. Their isn't really anyone you can talk to about it either because HR has a blurred line with most of the producers so your concerns and claims get no where. There is also no training, they provide these ridiculous newbie classes that literally help no one and are completely pointless. There is no forethought or plan to show you the basic essentials of your job when you come on board. If you already have your license those classes given to you are literally a joke. If your lucky you might get paired up with some other poor soul on your team who was dumped with the task of training you. Long story short Barney and Barney aka Marsh and McLennan is a lot of smoke in mirrors. They sell you on this awesome culture and awesome company and job; but reality is that only applies to some not all. Must remember at the end of the day it's sales and like most sales group the people that run it are self involved and at times slimey, but they think their awesome because their sales people who a delusional view point. It's a horrible place that will run you dry. I wouldn't even rate it but I guess I have to so it gets a 1 star all around.


  9. Helpful (2)

    "Serious need for senior managment overhaul and implementation of basic organisational management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Decent benefits comparable with market place.

    Cons

    Very political environment
    Senior mgmt in region is incompetent
    Finger pointing is the name of the game although at the surface people try to be nice, but there is a lot of back stabbing and layig of blames. The buck does not stop at who's accountable as they would like to sell
    Zero transparency mgmt style
    Do not believe in staff and staff development and retention.Prefers to look outside rather then develop internally
    Very underhanded in managing people
    Fire fighting mode at all times because managment is very shortsighted in what needs to be done to resolve issues in the long term.
    Senior mgmt expects to know everytime u sneeze. Micro mgmt and Mgmt likes to mangage all the way down to the lowest level resulting in constant firefighting or daily incidents, but conveniently ignore the larger picture for long term sustainability
    All lot of talk, but dont believe them cos they chage everyday
    The IT organisation needs to deperate overhaul of its senior mgmt if they ever want to be successful

    Advice to Management

    Do not micro manage
    Tackle to bigger and strategic issues for long term sustainability
    Develop your people
    Trust your people
    Plan


  10. "Marsh"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A large firm with decent benefits

    Cons

    Very male dominated and very anti-women

    Advice to Management

    change the Good Ole boy attitude


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