Marshalls Reviews | Glassdoor

Marshalls Reviews

Updated January 15, 2019
1,838 reviews

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3.4
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Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
514 Ratings

Employee Reviews

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Pros
Cons
  • "heavy push to sign up new credit cards very distracting at times" (in 148 reviews)

  • "minimum wage pay, only 10% discount" (in 97 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Westford, MA
    Current Employee - Associate in Westford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls part-time (More than 3 years)

    Pros

    Loves working there. Made lots of friends.

    Cons

    I have nothing negative to say


  2. "Great Place to Work"

    StarStarStarStarStar
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    Pros

    Flexible scheduling, Friendly staff, Employee Discount

    Cons

    Retail is tough no matter where you work

  3. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls part-time

    Pros

    Great management, good working environment and customers

    Cons

    Very slow to grwoing into fulltime


  4. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Marshalls part-time

    Pros

    Flexible hour schedules, friendly environment

    Cons

    Hire whoever applies, only full-time receive benefits


  5. "Seasonal Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marshalls part-time (Less than a year)

    Pros

    Hours were outstanding, during the season I’d be no less than 25 hours a week for a part time position. They always provided food for us on big weekends during the holidays, tons of incentives. Decent group of people to work with. Management was generally understanding if I needed to call off for some reason. Was able to keep my job past the seasonal mark, which was nice. Pretty much always something to do. The customers at my location were probably the most understanding and nice out of any other retail job I’ve had.

    Cons

    Pay was low. I had prior supervisor experience yet I was only offered an associate position with the same amount that everyone else coming in was making. LOTS of micromanagement, id never experienced this so bad before. Definitely favoritism in my store. For some reason, I think I was one of those favorites. However I didn’t use this as an advantage, my coworkers felt this hard and it kinda sucked for them I could tell. Most coworkers were nice however the older people seemed to be rude and passive aggressive to the younger ones at times. Kinda cliquey. The super young high school kids barely came in to work which hit hard on those who showed up, and they often weren’t reprimanded and didn’t get into really any trouble.

    Advice to Management

    Offer better pay, especially to those who have experience! The difference in pay between associates and the management team is way too big. Other than that, great job.


  6. "Good overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marshalls part-time (Less than a year)

    Pros

    Coworkers were great
    Really good about making sure you get a break

    Cons

    Understaffed
    Scheduling issues
    Little empathy from upper management

    Advice to Management

    Try to schedule more people on days you know will be busy (like saturdays).


  7. "Unorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chula Vista, CA
    Former Employee - Sales Associate in Chula Vista, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Marshalls part-time (Less than a year)

    Pros

    Excellent for a high school student looking for gas/ spending money.

    Cons

    Unorganized management, everyone wants to be the boss.
    Low pay, 4 hour shifts, 3 days a week. Everyone is part time.
    No communication whatsoever, things change constantly without notice to employees.

    Advice to Management

    Get it together!! Your staff needs to be aware of any safety changes, or any changes whatsoever. Be the boss, your subordinates need to understand authority.

  8. "Miss this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in San Diego, CA
    Former Employee - Sales Associate/Cashier in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marshalls part-time (More than 3 years)

    Pros

    Real camaraderie amongst the sales associates. Except the one that kept stealing our lunches from the break room! That one sucked...... Whoever that was

    Cons

    The area wasn't that nice so some of the customers were..... Ahem... "in yo face"


  9. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great teamwork and motivation.

    Cons

    Some of the managers were frustrating. Always demanding and pushy.


  10. "Sales Associate / Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Wethersfield, CT
    Former Employee - Sales Associate in Wethersfield, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Marshalls part-time (More than a year)

    Pros

    great first job
    flexible positions

    Cons

    stay late after shifts
    not many hours