Marshalls Reviews

Pros

For retail, the company is pretty great. During the beginning of the pandemic the company paid ALL employees for about a month to stay home. After this, coordinators and above continued getting paid while part-time associates got furloughed. A lot of people can't say the same. The company also gave several bonuses of appreciation for working during the pandemic after we had to go back. They give the stores money monthly to stock the break room with various snacks for associates. There's a lot of opportunity for growth and I've seen some people move up to management fairly quickly. I've heard management makes decent money on salary as well.

Cons

There's a lot of turnover, as expected with most retail jobs. It can also be really difficult to get a consistent schedule. I also ran into problems with unprofessional management over the years. It seems like there's not much that will be done if people continue to have problems. The District Manager makes more visits, but this usually contributes to tension within the store. Associates often feel like they don't receive significant/efficient training, and I would agree. Sometimes it feels like you aren't sure what the real policies are because different managers feel differently about certain things. This causes a lot of problems and confusion for associates, especially at the registers.

Pros

Flexible schedule, not too hard, fairly easy to do.

Cons

General manager's seemingly sense of favoritism, way of operating the store, constantly changing the rules every other day without alerting everyone about it. The expectation to do everything at once at the registers. One manager being too hard on the associates despite performing well and doing the best they can. New hires are not given proper training (i.e., at the registers and sales floor).

Pros

The other workers are great and if trained well know what they are doing. The pay is good for the job you are doing.

Cons

A lot of last minute changes in what job position you will be working as that night. If you come prepared to work a fitting room shift, don't be surprised when you are actually out on the floor. Some managers were inconsistent and did not put schedules out before two days before. If you are in a position where somebody has to cover your break, definitely don't count on it, you won't get your break until closing if you are lucky. Closing times were supposed to be only half hour after, but many times managers would make employees stay up to an hour and a half without any notice.