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    Marshalls Reviews

    Updated January 15, 2019
    1,838 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Marshalls President & CEO Carol Meyrowitz
    Carol Meyrowitz
    514 Ratings

    Employee Reviews

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    Pros
    Cons

    • "heavy push to sign up new credit cards very distracting at times" (in 148 reviews)

    • "minimum wage pay, only 10% discount" (in 97 reviews)

    More Pros and Cons

    1. "Great"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Associate in Westford, MA
      Current Employee - Associate in Westford, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marshalls part-time (More than 3 years)

      Pros

      Loves working there. Made lots of friends.

      Cons

      I have nothing negative to say

    2. "Great Place to Work"

      StarStarStarStarStar
      Former Employee - Sales Associate
      Former Employee - Sales Associate

      Pros

      Flexible scheduling, Friendly staff, Employee Discount

      Cons

      Retail is tough no matter where you work

      3. Join the Marshalls team
      See Our Latest Jobs

    3. "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marshalls part-time

      Pros

      Great management, good working environment and customers

      Cons

      Very slow to grwoing into fulltime

    4. "Eh"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Marshalls part-time

      Pros

      Flexible hour schedules, friendly environment

      Cons

      Hire whoever applies, only full-time receive benefits

    5. "Seasonal Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Marshalls part-time (Less than a year)

      Pros

      Hours were outstanding, during the season I’d be no less than 25 hours a week for a part time position. They always provided food for us on big weekends during the holidays, tons of incentives. Decent group of people to work with. Management was generally understanding if I needed to call off for some reason. Was able to keep my job past the seasonal mark, which was nice. Pretty much always something to do. The customers at my location were probably the most understanding and nice out of any other retail job I’ve had.

      Cons

      Pay was low. I had prior supervisor experience yet I was only offered an associate position with the same amount that everyone else coming in was making. LOTS of micromanagement, id never experienced this so bad before. Definitely favoritism in my store. For some reason, I think I was one of those favorites. However I didn’t use this as an advantage, my coworkers felt this hard and it kinda sucked for them I could tell. Most coworkers were nice however the older people seemed to be rude and passive aggressive to the younger ones at times. Kinda cliquey. The super young high school kids barely came in to work which hit hard on those who showed up, and they often weren’t reprimanded and didn’t get into really any trouble.

      Advice to Management

      Offer better pay, especially to those who have experience! The difference in pay between associates and the management team is way too big. Other than that, great job.

    6. "Good overall"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate
      Former Employee - Sales Associate
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Marshalls part-time (Less than a year)

      Pros

      Coworkers were great
      Really good about making sure you get a break

      Cons

      Understaffed
      Scheduling issues
      Little empathy from upper management

      Advice to Management

      Try to schedule more people on days you know will be busy (like saturdays).

    7. "Unorganized"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Chula Vista, CA
      Former Employee - Sales Associate in Chula Vista, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Marshalls part-time (Less than a year)

      Pros

      Excellent for a high school student looking for gas/ spending money.

      Cons

      Unorganized management, everyone wants to be the boss.
      Low pay, 4 hour shifts, 3 days a week. Everyone is part time.
      No communication whatsoever, things change constantly without notice to employees.

      Advice to Management

      Get it together!! Your staff needs to be aware of any safety changes, or any changes whatsoever. Be the boss, your subordinates need to understand authority.

    8. "Miss this place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate/Cashier in San Diego, CA
      Former Employee - Sales Associate/Cashier in San Diego, CA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Marshalls part-time (More than 3 years)

      Pros

      Real camaraderie amongst the sales associates. Except the one that kept stealing our lunches from the break room! That one sucked...... Whoever that was

      Cons

      The area wasn't that nice so some of the customers were..... Ahem... "in yo face"

    9. "Sales associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      Pros

      Great teamwork and motivation.

      Cons

      Some of the managers were frustrating. Always demanding and pushy.

    10. "Sales Associate / Cashier"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Wethersfield, CT
      Former Employee - Sales Associate in Wethersfield, CT
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Marshalls part-time (More than a year)

      Pros

      great first job
      flexible positions

      Cons

      stay late after shifts
      not many hours