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Marshalls

Engaged Employer

Marshalls

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Marshalls Reviews

Updated Aug 18, 2022

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Found 4,852 of over 5K reviews
3.6
64% Recommend to a Friend
Marshalls President and CEO Ernie Herrman
80% Approve of CEO

Found 4,847 of over 5K reviews

3.6
64%
Recommend to a Friend
80%
Approve of CEO
Marshalls President and CEO Ernie Herrman
Ernie Herrman
830 Ratings

Top Review Highlights by Sentiment

Pros
  • "flexible hours and the employees you work with are always nice(in 300 reviews)
  • "Great people; the people I worked with became and are still like family to me(in 236 reviews)
  • "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management(in 221 reviews)
  • "flexible schedule bc they hire a huge team and could be placed in department or front end(in 149 reviews)
  • "Flexible schedules were great.(in 109 reviews)
Cons
  • "Low pay and asking every single customer to sign up for the tjx card can be a pain...(in 409 reviews)
  • "Poor management and they work you overtime but you’re still considered a part time employee(in 343 reviews)
  • "Managers are rude and feel unresponsive when there’s situations to be dealt with(in 244 reviews)
  • "Little to no training(in 70 reviews)
  • "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours.(in 55 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Marshalls and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year
    Featured Review

    great

    Jul 29, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    nice to work for Marshalls

    Cons

    .... ... ... ... ...

    1 person found this review helpful
  2. 5.0
    Former Employee

    Great

    Aug 16, 2022 - Sales Associate/Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good management, worked with your schedule , good pay for the job

    Cons

    Not much opportunity to grow

    Be the first to find this review helpful
  3. 4.0
    Current Employee, more than 1 year

    Overall Very Happy

    Aug 18, 2022 - Operations Assistant Manager in Galesburg, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There's rewards for the store and associates when goals are made. Flexible scheduling. Possibilities to win a variety of prizes with the recognition program.

    Cons

    Payroll is lacking frequently, as it is with most retailers.

    Continue reading
    Be the first to find this review helpful
  4. 5.0
    Former Employee, more than 1 year

    Great Place to work

    Aug 16, 2022 - Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Shift work, flexiblility for part time workers, company cares about their employees

    Cons

    Pay can be more competitive

    Continue reading
    Be the first to find this review helpful
  5. 4.0
    Current Employee

    Fun, Friendly, and Mixes All Wrapped Together

    Aug 15, 2022 - Cash Office 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company makes you feel welcome. They are very flexible and are able to give you more experience for what you want to do. Feels like friends coming to meet almost every day but you work at the same place

    Cons

    I understand this job is not something very complicated and anyone can work here with some training, however with the rise of prices from inflation, everything has gotten expensive to the point the salary isn’t feeling worth even when originally you would earn $10/hr and the $2 raise was nice, the economy is just going too fast for it to still be enough for you to live.

    Be the first to find this review helpful
  6. 4.0
    Former Employee, less than 1 year

    Great

    Aug 14, 2022 - Retail Sales Associate in Brooklyn, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Solid work environment inside building

    Cons

    None that I can think of

    Be the first to find this review helpful
  7. 5.0
    Current Employee

    Good first job

    Aug 12, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Relaxed environment but it depends on management.

    Cons

    The customers, no full-time opportunities, no hours.

    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 8 years

    Great company

    Aug 11, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful environment and work family.

    Cons

    Hours are hard sometimes. Holidays can be stressful.

    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 5 years

    Retail Sales Associate

    Aug 11, 2022 - Retail Sales Associate in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible work hours, managers can be nice, meet new people

    Cons

    can be demanding and tedious

    Be the first to find this review helpful
  10. 4.0
    Former Employee

    Nice company

    Aug 10, 2022 - Remote Work From Home Jobs 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    advancement opportunities good pay, relocation

    Cons

    Long hours, not enough training

    Be the first to find this review helpful
Viewing 1 - 10 of 4,847 Reviews
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Marshalls Reviews FAQs

Marshalls has an overall rating of 3.6 out of 5, based on over 4,955 reviews left anonymously by employees. 64% of employees would recommend working at Marshalls to a friend and 51% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by -3% over the last 12 months.

64% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Marshalls to be benefits, work life balance, coworkers and the cons to be culture, career development, management.

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Glassdoor has 4,955 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.