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    Marshalls Reviews

    Updated March 20, 2019
    1,904 reviews

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    3.4
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Marshalls President & CEO Carol Meyrowitz
    Carol Meyrowitz
    526 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Too much pressure to sell credit cards" (in 150 reviews)

    • "minimum wage pay, only 10% discount" (in 97 reviews)

    More Pros and Cons

    1. "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate/Cashier in Lakewood, CA
      Former Employee - Sales Associate/Cashier in Lakewood, CA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Marshalls part-time (Less than a year)

      Pros

      Great shifts, great employee discounts, really friendly staff.

      Cons

      It's retail so your constantly picking up messes left by customers. Bathroom breaks are also few and far between especially during the holidays.

      Advice to Management

      Get to know the seasonal employees better. The determination of of someones jobs after a seasonal shift should not be based solely upon the credit card sales. Management should also take into consideration those who are in college and nearing graduation. I would have loved to stay on at Marshalls and move up toward corporate after graduatoin but I was not given the chance.

    2. "Good company, felt like a family at times"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Part Time Sales Associate
      Former Employee - Part Time Sales Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marshalls part-time (More than 3 years)

      Pros

      You knew what to expect every day, and there were no unreasonable expectations. Since working up front requires a decent amount of working together, there can be a family feel at times.

      Cons

      Customer base lends itself to being confrontational or annoying at times, but that is a common complaint of retail. Sometimes its hard to get enough hours as a part time employee.

      3. Join the Marshalls team
      See Our Latest Jobs

    3. "My Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Columbus, OH
      Former Employee - Sales Associate in Columbus, OH
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Marshalls part-time (More than a year)

      Pros

      I liked the staff members
      The managers are nice

      Cons

      The store is messy and hard to keep clean
      Late nights

    4. "Easy, very entry level job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Associate in Montrose, CA
      Former Employee - Sales Associate in Montrose, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Marshalls part-time (More than a year)

      Pros

      Very easy. If you are cashier, all you have to do is ring people up and try to convince them to sign up for a rewards credit card. Very flexible with my schedule. Towards the end, I was only working 4 hours a week (because I had another job).

      Cons

      The management was very pushy about opening credit cards. I didn't care much for the job so I didn't try. Also the pay is minimum wage but it's expected.

      Advice to Management

      Stop stressing your employees out about having to open up credit cards.

    5. "Love It"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Manager
      Current Employee - Assistant Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marshalls full-time (More than 3 years)

      Pros

      Fun to work
      Love the culture

      Cons

      There are no cons for me

    6. "Never a dull moment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Associate in Detroit, MI
      Current Employee - Store Associate in Detroit, MI
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Marshalls part-time (More than 3 years)

      Pros

      Hours are very flexible
      Once you're competent, you'll never have a dull moment
      Store stock always changing, good environment if you like change

      Cons

      Customers can be a mixed bag
      Baptism of fire- nowadays I don't see much new employee training, at least at my store
      I feel like I run myself ragged for the store and don't get much recognition for How Much I do
      Some of the rules for how the store is run, were clearly made by someone who never worked in said positions

      Advice to Management

      Before you go ahead and implement some new rule for a position, either actually work that position yourself, or ask the employees currently working that position if the change makes ANY sense.

    7. "As good a company as any other"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operations Supervisor in Atlanta, GA
      Current Employee - Operations Supervisor in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Marshalls full-time (More than a year)

      Pros

      Family type environment, good pay, overtime stipend for management

      Cons

      Health insurance is sky high, expectations of quality of work changes with different shifts, favoritism does occur with upper management.

      Advice to Management

      Make sure that ALL shifts are pulling their weight by producing equal production across each shift. Expectations that one shift should produce more to balance out the shortcomings of other shifts produces animosity between shifts.

    8. "Ok for holidays"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Marshalls part-time (Less than a year)

      Pros

      Bonuses were good during holidays.

      Cons

      No full time holiday employment.

    9. "good job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Backroom Associate
      Former Employee - Backroom Associate
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Marshalls part-time

      Pros

      its a good job, nice management

      Cons

      no overtime hours, if it is slow u cannot have 40 hours

    10. "Good company"

      StarStarStarStarStar
      Former Employee - General Warehouse Associate
      Former Employee - General Warehouse Associate
      Recommends

      I worked at Marshalls full-time (Less than a year)

      Pros

      Good benefits
      They will train you

      Cons

      The work is hard
      Lots of overtime