Marshalls Reviews | Glassdoor

Marshalls Reviews

Updated June 23, 2018
1,671 reviews

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3.4
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Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
461 Ratings

1,671 Employee Reviews

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Pros
Cons
  • "Along with that they constantly push you to get TJX credit cards" (in 140 reviews)

  • "minimum wage pay, only 10% discount" (in 94 reviews)

More Pros and Cons

  1. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Danvers, MA
    Current Employee - Associate in Danvers, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls part-time (More than 3 years)

    Pros

    Working at Marshall's a Fast paced friendly environment and there's a discount!

    Cons

    There's no cons working there. It's a great part time job


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls full-time

    Pros

    Steady income. Great benefit and pay

    Cons

    No family life , long hours and can be stressful at times

  3. "Price Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Pricing Coordinator in Snellville, GA
    Current Employee - Pricing Coordinator in Snellville, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls part-time (More than 5 years)

    Pros

    Early morning, good pay,great co workers,work at a fast past

    Cons

    No stores open for breakfast food

    Advice to Management

    More hours and maybe donuts every once in a while


  4. "Good for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marshalls part-time

    Pros

    Great team
    Dibs on great incoming goods

    Cons

    Low wage
    Inflexible management for scheduling

    Advice to Management

    Give good associates more opportunity to grow and be promoted


  5. Helpful (1)

    "Flexible but boring"

    StarStarStarStarStar
    Current Employee - Sales Associate in Woodbury, MN
    Current Employee - Sales Associate in Woodbury, MN
    Recommends

    I have been working at Marshalls part-time (More than a year)

    Pros

    Extremely flexible scheduling, easy to request time off, easy to find someone to cover your shifts, good coworkers, and reasonable hours

    Cons

    Cranky customers, Marshalls is a shoplifting hub, boring, you only get 1 15 minute break if your shift is under 6 hours, highly understaffed

    Advice to Management

    create a way to put our schedules online, switch shifts online, and communicate with other associates online. This would make covering shifts and scheduling much easier for the associates. Also, having just one person in each department is not enough. Having 2-3 people on the floor just for recovery would make Marshalls a way better store.


  6. "Not bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time

    Pros

    Professional environment, always something to do, rewards for selling credit cards

    Cons

    a lot of pressure to get people to sign up for credit cards


  7. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marshalls part-time

    Pros

    Easy hours, management was good about request or scheduling

    Cons

    Very hectic during busy hours, some lazy associates

  8. "Merchandise Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time

    Pros

    The store has quality products

    Cons

    Didn't get a lot of hours


  9. "Accommodating Company- Room to improve."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Sales Associate in Fort Wayne, IN
    Current Employee - Full Time Sales Associate in Fort Wayne, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marshalls full-time (More than 3 years)

    Pros

    Flexible hours.
    Ever-changing environment.
    Upper management supplies treats/food & activities as rewards for reaching goals: as well as gift cards & doodads.
    Lots of benefits for full time associates: PTO, vacation & sick days, insurance, wage increases, etc.
    Friendly environment per associate.
    Day to day schedule changes as does shift activity.
    Managers have open door policy.
    Managers let all associates feel like they are essential to the store & how it is doing.
    10% discount- 20% special occasions.

    Cons

    Pro & con: inconsistant stock- so we never know what's in the store or what will be in the store. So it is frustrating to us and customers. But exciting.
    Policies are constantly changing.
    Micro-managed depending on supervisors.
    Too many supervisors- sometimes multiple managers and coordinators and everyone wants different results daily.
    Unrealistic goals to meet quotas: freight pushed, credit card goals.
    Forced to push credit card daily.
    Training is not consistent across the board- you have to learn on the job.
    Limited full time positions- only a few in store including coordinators. So that means if you were hired part time you can't get promoted unless a full time associate decides to step down or leave, which is rare.
     Managers are constantly hiring new employees at the cost of long time associates not getting hours.
    Schedule can be inconsistent. Every week is different.
    A lot of times you are forced to work in areas that you have no training in, and you juggle between different tasks simultaneously.
    Long term employees will get treated above their pay grade- like coordinators or MOD's even if they are not.

    Advice to Management

    Stay consistant with training, priorities, and attitudes.
    Employees are happiest when they are treated with respect and on a stable ground.
    Pushing credit cards can get out of hand.


  10. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The management treats everyone fairly and with respect. For a minimum wage type position, it has good benefits and a flexible work schedule. Additionally, there are 20% off days and fun promotional items that you can win for performance.

    Cons

    The hourly wage doesn’t go up much each year. After being there for 5 years, it only went up $1.25 per hour.


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