Marshalls Reviews | Glassdoor

Marshalls Reviews

Updated February 27, 2017
1,206 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
349 Ratings

1,206 Employee Reviews

Sort: Popular Rating Date

Pros
  • Flexible hours, managment, good environment (in 61 reviews)

  • Excellent benefits; flexible schedule; valuable experience (in 60 reviews)

Cons
  • cashiers need to be good at selling credit cards (that's if you want hours ) (in 99 reviews)

  • Minimum wage pay; very hard to advance; (in 78 reviews)

More Pros and Cons

  1. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marshalls part-time

    Pros

    Very flexible with hours and friendly management

    Cons

    pay is not the greatest


  2. "Sales Associate"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls part-time

    Pros

    Great environment and friendly coworkers

    Cons

    Short breaks, hours being cut


  3. "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Marshalls full-time

    Pros

    Our team is awesome.

    Cons

    Due to hours, no family time other then 1 weekend every other week. Then you have to play catch up .


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Cash office Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cash Office Associate
    Current Employee - Cash Office Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls part-time (More than a year)

    Pros

    The setting is rather friendly

    Cons

    The hourly rate is low


  6. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Marshalls part-time (More than 3 years)

    Pros

    They are flexible with scheduling. Very good about requested time off. The people I work with are friendly and is a very good first job. They hire nearly everyone. There's a lot of room for advancement.

    Cons

    The managers can be rude and a little thankless. Customers, as with any retail job, can get very rude. They also give raises solely on amount of time spent with the company, not how well you do your job, which makes it a little hard to be motivated.

    Advice to Management

    All they need to do better is say thank you and actually spend the employee incentive money on employee incentives.


  7. "Management at Marshalls"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Dallas, TX
    Current Employee - Coordinator in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls full-time (Less than a year)

    Pros

    Management, associates are wonderful to work with. The district manager takes a very caring and positive outlook. Always out on the floor talking with the associates and the customers

    Cons

    I haven't had any problems or complaints

    Advice to Management

    Keep up the awsome work.


  8. "Good high school job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SALES CLERK in Watertown, CT
    Former Employee - SALES CLERK in Watertown, CT

    I worked at Marshalls (More than 3 years)

    Pros

    get to talk to customers a lot and easy to communicate with coworkers via headsets

    Cons

    too many management changes while i worked there


  9. "Loss Prevention Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls full-time

    Pros

    Fun, Competitive, Friendly, Devoted to development and Good wages

    Cons

    Recently went from Salary to Hourly
    Requires 5-10 hour days including lunches, not much time for family
    Conversion from salary to hourly pay was not equal for 40 hours
    Have to work 5 hours of overtime to get close to salary wage; can only work 5 hours of overtime.


  10. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Marshalls part-time (More than 3 years)

    Pros

    You get to interact with many different kinds of people

    Cons

    Some managers don't even treat you like a human.

    Advice to Management

    More communication.


  11. "Operations Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls full-time

    Pros

    This is truly a company that cares about all of it's associates. They realize that their biggest asset is a strong, vibrant and diverse work force and they believe in promoting from within if possible so the sky is the limit there.

    Cons

    Distribution Center operations goals maybe a little different depending on which Assistant General Manager you work under. Each shift should share the same goals and positive work environment.

    Advice to Management

    Keep doing what your GM is preaching, sometimes the OPH is not what you need to focus on. If you continue to hire good people and treat them fairly, they will deliver that OPH goal.



Showing 1,206 of 1,218 reviews
Reset Filters