Marshalls Reviews | Glassdoor

Marshalls Reviews

Updated March 20, 2019
1,904 reviews

Filter

Filter


3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Marshalls President & CEO Carol Meyrowitz
Carol Meyrowitz
526 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Too much pressure to sell credit cards" (in 150 reviews)

  • "minimum wage pay, only 10% discount" (in 97 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Lakewood, CA
    Former Employee - Sales Associate/Cashier in Lakewood, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marshalls part-time (Less than a year)

    Pros

    Great shifts, great employee discounts, really friendly staff.

    Cons

    It's retail so your constantly picking up messes left by customers. Bathroom breaks are also few and far between especially during the holidays.

    Advice to Management

    Get to know the seasonal employees better. The determination of of someones jobs after a seasonal shift should not be based solely upon the credit card sales. Management should also take into consideration those who are in college and nearing graduation. I would have loved to stay on at Marshalls and move up toward corporate after graduatoin but I was not given the chance.


  2. "Good company, felt like a family at times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate
    Former Employee - Part Time Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marshalls part-time (More than 3 years)

    Pros

    You knew what to expect every day, and there were no unreasonable expectations. Since working up front requires a decent amount of working together, there can be a family feel at times.

    Cons

    Customer base lends itself to being confrontational or annoying at times, but that is a common complaint of retail. Sometimes its hard to get enough hours as a part time employee.

  3. "My Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marshalls part-time (More than a year)

    Pros

    I liked the staff members
    The managers are nice

    Cons

    The store is messy and hard to keep clean
    Late nights


  4. "Easy, very entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Montrose, CA
    Former Employee - Sales Associate in Montrose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marshalls part-time (More than a year)

    Pros

    Very easy. If you are cashier, all you have to do is ring people up and try to convince them to sign up for a rewards credit card. Very flexible with my schedule. Towards the end, I was only working 4 hours a week (because I had another job).

    Cons

    The management was very pushy about opening credit cards. I didn't care much for the job so I didn't try. Also the pay is minimum wage but it's expected.

    Advice to Management

    Stop stressing your employees out about having to open up credit cards.


  5. "Love It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls full-time (More than 3 years)

    Pros

    Fun to work
    Love the culture

    Cons

    There are no cons for me


  6. "Never a dull moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Detroit, MI
    Current Employee - Store Associate in Detroit, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marshalls part-time (More than 3 years)

    Pros

    Hours are very flexible
    Once you're competent, you'll never have a dull moment
    Store stock always changing, good environment if you like change

    Cons

    Customers can be a mixed bag
    Baptism of fire- nowadays I don't see much new employee training, at least at my store
    I feel like I run myself ragged for the store and don't get much recognition for How Much I do
    Some of the rules for how the store is run, were clearly made by someone who never worked in said positions

    Advice to Management

    Before you go ahead and implement some new rule for a position, either actually work that position yourself, or ask the employees currently working that position if the change makes ANY sense.


  7. "As good a company as any other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Atlanta, GA
    Current Employee - Operations Supervisor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls full-time (More than a year)

    Pros

    Family type environment, good pay, overtime stipend for management

    Cons

    Health insurance is sky high, expectations of quality of work changes with different shifts, favoritism does occur with upper management.

    Advice to Management

    Make sure that ALL shifts are pulling their weight by producing equal production across each shift. Expectations that one shift should produce more to balance out the shortcomings of other shifts produces animosity between shifts.

  8. "Ok for holidays"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time (Less than a year)

    Pros

    Bonuses were good during holidays.

    Cons

    No full time holiday employment.


  9. "good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Backroom Associate
    Former Employee - Backroom Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marshalls part-time

    Pros

    its a good job, nice management

    Cons

    no overtime hours, if it is slow u cannot have 40 hours


  10. "Good company"

    StarStarStarStarStar
    Former Employee - General Warehouse Associate
    Former Employee - General Warehouse Associate
    Recommends

    I worked at Marshalls full-time (Less than a year)

    Pros

    Good benefits
    They will train you

    Cons

    The work is hard
    Lots of overtime