Marshalls Reviews | Glassdoor

Marshalls Reviews

Updated February 24, 2017
1,200 reviews

Filter

Filter

Full-time Part-time

1,200 Employee Reviews

Sort: Popular Rating Date

Pros
  • Flexible hours, managment, good environment (in 61 reviews)

  • Excellent benefits; flexible schedule; valuable experience (in 60 reviews)

Cons
  • cashiers need to be good at selling credit cards (that's if you want hours ) (in 99 reviews)

  • Minimum wage pay; very hard to advance; (in 78 reviews)

More Pros and Cons

  1. "Was a good job in the beginning but company is moving a different direction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention
    Current Employee - Loss Prevention

    I have been working at Marshalls full-time (More than 5 years)

    Pros

    Pay, management, room for promotions,

    Cons

    Associates are spoiled. Company removed all rewards for the loss prevention department which shows they careless for the department. So much more paper work now everyone spends more times on computers.

    Advice to Management

    Rather to the company go back to the way it use to be. It was more successful. The way it is now is pushing people with opportunity out the door.


  2. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Delafield, WI
    Former Employee - Sales Associate/Cashier in Delafield, WI
    Recommends

    I worked at Marshalls part-time (More than a year)

    Pros

    Good employee discount, upper management was agreeable, flexible hours and flexible positions

    Cons

    Not great pay, long hours and working holidays, middle management not agreeable


  3. "Anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Orlando, FL
    Current Employee - Assistant Store Manager in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marshalls full-time (More than 3 years)

    Pros

    Tons of opportunity
    Ease of relocating if needed
    Pay
    Training
    Job security
    Ability for creative merchandising within reason

    Cons

    Logistics
    Payroll
    Training for associates
    Customer service culture
    Communication opportunity amongst management team

    Advice to Management

    Clear communication and follow through on job responsibilities amongst all members of management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Floor Restock/ Truck unloading"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time (Less than a year)

    Pros

    Overall okay experience working for the company. Some of the management was clueless and lazy. Typical co-workers. But it was a seasonal position and served its purpose.

    Cons

    Managers weren't always on the same page with things. It was hard completing a task most times, because different managers would stop you in the middle of working and move you to a different departments multiple times a day.

    Advice to Management

    Communicate with each other. Moving people around and rushing them to complete tasks while customers shop is a difficult task to finish. Don't micromanage, help the associates some times.


  6. "one of the best retail places to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marshalls part-time (More than 3 years)

    Pros

    this job keeps you busy and is a fun upbeat environment

    Cons

    can be understaffed when people call out and expect you to get more than you can done.

    Advice to Management

    add more positions for the employees to grow.


  7. "cash office associate"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Marshalls part-time

    Pros

    A fun place to work and you get paid every week.

    Cons

    most positions your on your feet all day.

    Advice to Management

    Cash office employees should get paid more per hour. Your responsible for the store's safe.


  8. "Loved This Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marshalls part-time

    Pros

    Great place to build a foundation in customer experience. Keeps you busy. Room for growth. Perfect starter job

    Cons

    Honestly, if you don't like hard work this isn't for you. I loved it though. Also, a lot depends on your coworkers and managers. These can ruin the job for most people. I was lucky to have a manager who suported my work towards career growth and coworkers that I enjoyed working with. Sometimes there is lack of communication between managers which can be a bother.

    Advice to Management

    Improve communication. Bolster team spirit. Support employees looking to grow in the company


  9. "Fitting Room Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls part-time (More than a year)

    Pros

    It is a great experience to have as a college student 👨‍🎓.

    Cons

    I dont like too much of angry customers. it was okay working here.

    Advice to Management

    Cool


  10. "marshalls review"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time

    Pros

    There is alot of things to do around the store

    Cons

    very minimal hours are given due to the number of employees

    Advice to Management

    I dont have any advice to the management


  11. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Associate
    Former Employee - Merchandise Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marshalls part-time (Less than a year)

    Pros

    Comfortable work environment. Easy interview process. Good leadership by head managers.

    Cons

    Actually landing the job takes Forever.



Showing 1,200 of 1,212 reviews
Reset Filters