Marshalls Reviews | Glassdoor

Marshalls Reviews

Updated September 19, 2017
1,399 reviews

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1,399 Employee Reviews

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Pros
Cons
  • And there's that obnoxious hard push for credit cards (in 110 reviews)

  • Starting pay is minimum wage without much raise (in 83 reviews)

More Pros and Cons

  1. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Downey, CA
    Current Employee - Sales Associate in Downey, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls part-time (More than 3 years)

    Pros

    Great company to work for

    Cons

    it is mainly part time

    Advice to Management

    none


  2. "General associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Marshalls part-time

    Pros

    Flexible schedule. Friendly coworkers. Easy .

    Cons

    Very corporate. Slightly disorganized. Low pay.

  3. "Needs Improvement"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marshalls part-time

    Pros

    A good place to know the basics of customer service. Great products for a low price.

    Cons

    In need of new authority. Everyone does what they want to do on under certain manager. 20% discount should be given to employess rather than 10%. Employees need more hours and there are favoritism in the store 1081.

    Advice to Management

    Make sure you know who you`re hiring and they are familiar with retail.


  4. "Sales floor coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Coordinator in New York, NY
    Current Employee - Merchandise Coordinator in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Marshalls full-time (More than a year)

    Pros

    Good benefits for full time employee, 10-20% discount offers for marshalls employee,good working environment and the store manager is very nice.

    Cons

    Less hours more work and there's no much associates on the floor only one person working in one big department.. too much pressure!

    Advice to Management

    Need to hire more people and try to give more hours for full time employee.


  5. "Retail cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marshalls Cashier in Chicago, IL
    Current Employee - Marshalls Cashier in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Marshalls (More than a year)

    Pros

    Paid weekly. Short workday (4 hr shifts)

    Cons

    No health benefits for PT. Sometimes high turnover. Disconnect between managers & employees.

    Advice to Management

    Show more respect & recognition for employees.


  6. "Pretty solid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Pasadena, TX
    Current Employee - Sales Associate/Cashier in Pasadena, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Marshalls part-time (More than a year)

    Pros

    Paid 15 mins breaks, great management, friendly environment, they give you more hours if you ask, 10%-20% discount on all merchandise.

    Cons

    (specific location) store is very hot, managers sometimes forget to give you your 15 min break.

    Advice to Management

    Turn on the A.C lol.


  7. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Marshalls part-time

    Pros

    Management was friendly and helpful

    Cons

    I didn't get enough hours

  8. "Part time employee think of you flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cash Office Associate/Associate in Chicago, IL
    Current Employee - Cash Office Associate/Associate in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marshalls part-time (More than a year)

    Pros

    They give you flexible hours but you can always take off when you need to it's call leave off absence Loa

    Cons

    Your schedule changes weekly you never have the same days everyday all the time

    Advice to Management

    there's a lot of stealing and Marshalls from customer and need to be more stricter and let them check their bags Wolf the store also I think they should let the employees make their own schedules out they know what days and times are best for their self


  9. "Worked the Marshalls In NY"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marshalls part-time

    Pros

    Everybody was very nice, they , made sure the customers satisfaction was very high.

    Cons

    Everytime I cleaned something up, I walked away and turned around, it was a mess again.


  10. "Customer Experience Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Marshalls part-time

    Pros

    Flexible hours, In depth training, Great management team

    Cons

    Software and certain machines are outdated


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