Mary Kay Reviews | Glassdoor

Mary Kay Reviews

Updated December 14, 2017
579 reviews

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579 Employee Reviews

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Pros
Cons
  • There is always a push to be full time, even if you started out as part time (in 12 reviews)

  • The dress code is ridiculous and outdated (in 11 reviews)

More Pros and Cons

  1. "Const."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Anniston, AL
    Current Employee - Senior Consultant in Anniston, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mary Kay (Less than a year)

    Pros

    You get 50% off of all orders. As well as a few discounts like car insurance and cell phone plans.

    Cons

    There are times when you might not make a sale due to curtain seasons.


  2. "Lipstick"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mary Kay part-time

    Pros

    Takes interest in employees and is a good resume builder.

    Cons

    Doesn't always stay on top of trends.

    Advice to Management

    Be more open about trend related suggestions.

  3. "Product Quality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good leadership team and with caring attitude toward both the employees and the work to be done. Great teamwork among the employees.

    Cons

    Very few cons. The nature of the work requires prompt responses, so both flexibility and focus are needed by employees.

    Advice to Management

    Keep applying the Golden Rule when communicating or praising people to success.


  4. Helpful (6)

    "Employees Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Mary Kay (More than 3 years)

    Pros

    Reasonably flexible, nice building. If you don't care too much about your career and can roll with the culture, it's not a bad place to be.

    Cons

    Out of touch and hierarchy-based to the extreme. Job titles are used not to define your place on the org chart but to signify your worth as a person. People are promoted through the ranks for 20+ years from "mail room" roles to senior leadership without proper development, which negatively shapes the culture and vision. And, good luck if you're a contractor... get ready to constantly defend your legal protections and then get pushed out when you refuse to work unpaid overtime, not be amenable to texts at all hours, etc. This is rampant, and some "contractors" have been there for 15 years with significant accountability and "full time" expectations but without benefits, PTO, etc. They may toe the line legally, but it's definitely a dirty way to treat people.

    Advice to Management

    Figure out what you want to be. If you want to evolve into a modern company, change the culture to reflect that. If you want to keep your culture, take a second look at your ambitions.


  5. "Wonderful!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Dallas, TX
    Former Employee - Intern - Hourly in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Mary Kay (Less than a year)

    Pros

    Great family atmosphere!! Fun people

    Cons

    Business isn't doing very well


  6. Helpful (1)

    "Beauty Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Independent Beauty Consultant in Crystal Lake, IL
    Current Employee - Independent Beauty Consultant in Crystal Lake, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mary Kay part-time (More than 5 years)

    Pros

    Great products! I love the freedom that this company provides its consultants. I love the training opportunities, the products, and the freedom to run my business as I see fit.

    Cons

    None. I love this company. I love the products. I love the training. I love the flexibility. I have no complaints.

    Advice to Management

    Wonderful company!


  7. "Dont do it"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mary Kay part-time

    Pros

    good work life balance
    buy for $1 sell for $2

    Cons

    sales directors are very pushy and want you to buy things you actually wont sell in order to make their own personal goals

  8. Helpful (3)

    "Project Manager at the Corporate Office in Addison, TX."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mary Kay full-time

    Pros

    Some of the people working there have good hearts and are hard-working employees.

    Cons

    Most of the corporate directors (and above) are NOT open to new ideas, ways of improving processes, or developing relevant new products. Most of the new MK products are copies of products their competitors had on the market three or more years ago.

    Advice to Management

    Teach the employees the difference between a MLM company and a pyramid scheme. Then, have everyone take a business ethics class.


  9. Helpful (11)

    "Mid- to upper level management (Director)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mary Kay full-time (More than 10 years)

    Pros

    Has a wonderful history. Pretty building and a sales force that sparkles. Nice pay. Pretty good benefits and there are smart minds trying to make a difference.

    Cons

    Has lost the true understanding and foundation of the culture. It's just words now. No one knows what's going on. Direction is almost non existent. There is little to no communication or unity from the executive level. There are some good VPs and Directors, but also far too many weak VPs and Directors. It's like the leadership of the company doesn't care anymore. The C-suite members don't seem to like each other and have become ineffective. And the product offering needs work. The whole company needs a makeover. So sad. Where this company used to be one to study and learn from, it's now just become another ok company.

    Advice to Management

    Roll up your sleeves and go to work. Really go to work. Set direction, communicate with each other and downward, and figure out real goals and strategy. Don't just tell the ranks to figure it out and report solutions to you. And if you've lost your mojo and just don't care anymore, please step down.


  10. Helpful (2)

    "Didn't see ROI"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mary Kay part-time

    Pros

    - great products
    - learned a lot about skin care and makeup
    - learned some good marketing and sales strategies

    Cons

    - encountered some really nasty ladies, including several Directors who seemed to think they were God's gifts to the universe and that they didn't need to do the same kinds of courtesies they'd expect from consultants.
    - be prepared to work extremely hard, spend a LOT, and not necessarily break even on your investment. AND be told it's just that you didn't work hard enough.

    Advice to Management

    Abide by the golden rule, and support new consultants consistently. Don't show up to events drunk and expect them to cover you.


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