Mary Kay Reviews | Glassdoor

Mary Kay Reviews

Updated February 20, 2017
510 reviews

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510 Employee Reviews

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Pros
  • supportive management, honest coworkers, fantastic work life balance (in 19 reviews)

  • Pick up put down business,can be extremely successful or just a hobby , great products you can use your self (in 22 reviews)

Cons
  • When you run out of friends and family, it gets challenging (in 6 reviews)

  • The dress code is ridiculous and outdated (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Recruiting and team building will not materialize for most consultants."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader
    Current Employee - Team Leader
    Doesn't Recommend
    No opinion of CEO

    Pros

    The sales side of the business is very straight forward. The skin care and cosmetics are excellent products and women do love them. I reached a #5 sales ranking for my National Area.

    Cons

    I became disenchanted when recruiting became the main focus. Definitely pressured into buying too big of an inventory. Cult-like culture was a turn-off.

    Advice to Management

    Let women embrace the sales aspect of the business rather than pushing them into team building.


  2. Helpful (1)

    "Lies, emotional traps, planning self-fortune on naive women's back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Independent Beauty Consultant in Montreal, QC (Canada)
    Current Employee - Independent Beauty Consultant in Montreal, QC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mary Kay part-time

    Pros

    The illusions of being part of a family and loving to help others...

    Cons

    When the illusion becomes reality and we discover that there aren't anything like sharing : it's all about making money and fooling newcomers.

    Advice to Management

    Make sure that the ones leading still have a heart, not a handful of marketing lies to get rich !


  3. Helpful (5)

    "Good benefits - but some of the qualities are cosmetic in nature"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Dallas, TX
    Former Employee - Business Analyst in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    Mary Kay offers great health benefits (for both the employee and his/her entire family), a good bonus plan, and a substantial product discount. (Even men can benefit from the discount... great gifts for girlfriends, wives, or other female relatives.) The company also offers telecommuting options and a "Flex Friday" program (which isn't consistently supported, but occasionally useful). The working environment is nice, with a full cafeteria serving breakfast and lunch as well as snacks like cookies and ice cream. There is also a fitness center, although the location is a little odd (on an upper floor with windows, without much privacy). Recognition programs are strong, and include both work-related achievements and personal achievements (such as earning a degree, running a marathon, etc.).

    Cons

    At Mary Kay, work-life balance is supported to some degree - but not fully. They claim to put life and family above career, but many employees are required to carry pagers, and after-hours work is frequently expected. The Flexible Friday program is offered to everyone - But often, employees who actually take their earned Friday off are frowned upon.

    The dress code is rigid, but actually a little easier for men (dress pants, a dress shirt and a tie, but no jacket) than for women (suit with matching skirt and jacket). Women aren't even allowed to wear pant-suits on certain days, when there are sales events in the building.

    Advancement opportunities exist, but are like moving targets. Some people in the company do thrive, but for many others, the promises of bigger and better opportunities don't materialize.

    As in most companies, salary ranges are not disclosed to employees. However, based on comments, it seemed as though most people felt that their salaries were low and/or not competitive with the market), but believed that the health benefits and profit sharing plans made up for that.

    Overall, it's a quirky environment - though many folks find the culture endearing, it isn't for everyone...

    Advice to Management

    Meet the standards you claim to keep, and live up to the promises you make.


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  5. Helpful (3)

    "Smoke and Mirror"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Addison, TX
    Current Employee - Anonymous Employee in Addison, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    MK offers excellent compensation. The facility is conveniently located and the parking is underground. Most rank and file employees are friendly.

    Cons

    A thick layer of middle management hampers production. Better communication between groups are to be desired. Contractors and employees are treated differently.

    Advice to Management

    Get rid of the thick layer of middle management for streamlining the process.
    Value each employees' feedback.
    Establish corporate culture of trust.


  6. Helpful (2)

    "No self-respecting business school teaches your methods."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Beauty Consultant in Dayton, OH
    Former Employee - Independent Beauty Consultant in Dayton, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    Corporate produced Consultant training and resources are excellent. Reliving the cattiness and pettiness of high school, as a pro it is entertaining to see grown women act like spoiled teenagers.

    Cons

    You can't swing a MK consultant without hitting a MK consultant. The market is super duper saturated making selling and recruiting way harder than it should be. Reliving the cattiness and pettiness of high school. Period. Your sister consultants will be your bestest besties as long as you are drinking the kool-aid for lack of a better term, but their interest in you is strictly business. Anything that you encounter in your business that isn't working how they say is should work is your fault. There is always something that you could have done or said. 50% commission is also misleading because the business models passed down from SD to SD involves free products and generous hostess rewards which all come out of the consultants pocket.

    If you are reading these trying to decide whether or not to join MK, my best advice is never lose sight of who you actually are and what you think is acceptable behavior. Also, question the how successful that Cadillac Senior Sales Director really is if she still has to work a day job. No one loves working in an office that much!

    Advice to Management

    None.
    Business is about making money.
    Mary Kay sells a dream.
    There are plenty of women wiling to (literally) buy that dream.


  7. "Not the best!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Corporate in Dallas, TX
    Current Employee - Anonymous Corporate in Dallas, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Pay is a little bit more then other companies
    Benefits use to be really good but are starting to become much like other companies
    Tuition Assistance

    Cons

    If you are an assistant you will not advance no matter if you get your Bachlor's degree.
    Clicks within groups. Like you were in high school
    People are not straight forward
    You dont know when you make mistakes until you get your review.
    Not easy to trust people they will throw you under the bus
    There is NO Golden Rule within certain teams!!!
    Administrative Assistant get left out of things and are treated lesser.

    Advice to Management

    Evaluate their Directors and VP's better.


  8. Helpful (2)

    "Commissions Based Only!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cosmetics Consultant in Brooklyn, NY
    Former Employee - Cosmetics Consultant in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mary Kay part-time (More than a year)

    Pros

    - some products are great for self use.
    -if you know how to annoy people with your products, then the job is for you.
    -it's not a 9-5 job.

    Cons

    - you need to be able to put in your own money first before you can get a paycheck.
    -buy in-order to sell.
    -you have to be able to sell these cosmetic products like they are gold.
    -have to be a great speaker.


  9. "Independent Beauty Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IBC in Tulsa, OK
    Current Employee - IBC in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mary Kay part-time (More than a year)

    Pros

    Good network of other IBCs

    Cons

    So many Mary Kay IBCs per area, makes it difficult to get new clients.


  10. Helpful (7)

    "Not so great under the glossy surface - Employee review not consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Professional in Addison, TX
    Current Employee - IT Professional in Addison, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Mary Kay full-time (More than 5 years)

    Pros

    Decent salary and generally good bonus. Generous (though not guaranteed) retirement account contribution by the company. Nice office building with ample garage parking. Benefits are OK though not the best. The company is generally stable thus turnover is low. Company values employee tenure. Corporate senior management makes efforts to show that company cares about employees. On the surface, the corporate culture appears positive and caring.

    Cons

    Looking beyond the shiny building, inspirational quotes from the founder and the formal attire, the day to day work environment is a lot less professional. Tenured and entrenched employees are very resistant to change. Limited internal opportunities and organizational silos lead to a highly political and low-trust culture. Turf-buidling, cronyism, backstabbing and bullying are rampant and often encouraged by upper management. Promotions are handed out based more on personal relationships than on merit. The appearance of working hard counts more than the actual work result. Org structure is siloed and top-heavy. Most mid-level managers are self-serving and only manage up to get the next promotion. They create unnecessary layers under them just to build a case for promotion or start pet projects to justify additional headcount. Truly good internal career opportunities are all earmarked for the hiring manager's buddies.

    Advice to Management

    Stop ignoring all the bad behavior of middle management. Reorganize to reduce the silos. Pay more attention to the true business value of the work than just the pure amount of work. Don't equate bullying to leadership. Tenure is not everything. Changes are good for business. Insisting doing things the same old way and refusing to streamline the processes will allow all the inefficiencies and wasted work to continue.


  11. "They said that it was easy to "sprinkle-in", but they were wrong."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mary Kay part-time (Less than a year)

    Pros

    Working with people, getting free gifts and makeup, traveling with group,

    Cons

    If you have another job, don't even think about it. It's is so haard after coming home from your regular full-time job and then having to drive to visit 4 people in one night to meet sales goals. Plus, doing it as a younger member was extremely tough because people my age couldn't afford to spend $200 a month on makeup.

    Advice to Management

    There is no management, but I would tell them to give better coaches. Mine hardly ever worked with me and I had to do a lot of my first parties all by myself with no guidance.



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