Maryland Live Casino Reviews | Glassdoor

Maryland Live Casino Reviews

Updated February 13, 2017
116 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Robert Norton
30 Ratings

116 Employee Reviews

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Pros
  • The Union And Employee Dining Room And The Little Rewards They Give Us (in 7 reviews)

  • Employee Dining Room offers 24/7* hot and cold food options, from breakfast to dessert, at extremely discounted rates, including complimentary items ( (in 5 reviews)

Cons
  • Sometimes the upper management (execs (in 7 reviews)

  • Many people do not realize this is a 24/7 operation that deals with customer service (in 5 reviews)

More Pros and Cons

  1. "You get back what you put in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slot Supervisor in Arundel, MD
    Current Employee - Slot Supervisor in Arundel, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Maryland Live Casino full-time (More than 3 years)

    Pros

    No work outside of work. (outside of a couple of classes you have to take)
    Decent pay for people with no college education ($36k)
    Not a heavy workload
    Everyday is different
    Very fun working in the casino environment

    Cons

    Communication from top to bottom
    No control over work schedule (grave, day, swing shifts)
    No bonuses
    Equipment fails a lot (computers, programs)

    Advice to Management

    Improve communication on all levels. Get a better bonus system in place. Get better technology/equipment


  2. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Maryland Live Casino full-time (More than a year)

    Pros

    Family Business, run like a family owns it

    Cons

    Busy, very busy and fast paced

    Advice to Management

    Keep doing what your doing


  3. "Its Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Maryland Live Casino full-time

    Pros

    You meet some nice people.

    Cons

    Its not worth the pay


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Surveillance Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Surveillance Operator in Hanover, MD
    Current Employee - Surveillance Operator in Hanover, MD

    I have been working at Maryland Live Casino full-time (More than a year)

    Pros

    Can be fun and exciting
    Decent salary
    100% promotions from within
    Laid back atmosphere, for the most part.

    Cons

    Bonuses are now a thing of the past.
    Raises are minimal.
    Upper management tends to overreact to minute issues.
    Strict rules on gaming and off-time activities at the casino.

    Advice to Management

    Lighten up! its a Casino.


  6. "So so place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Maryland Live Casino full-time

    Pros

    Cafeteria food is not bad.

    Cons

    Management does not genuinely care.

    Advice to Management

    Truly listen and care about your employees.


  7. "Wonderful friendly work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent
    Current Employee - Guest Service Agent
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Wonderful fast past environment
    Employees are friendly
    Managers work with your schedule.

    Cons

    Not sure yet. Everything is ran smooth

    Advice to Management

    Not sure yet still working to see how fast the up come is.


  8. "Your soul will never be the same"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Clown
    Former Employee - Former Clown
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Maryland Live Casino full-time (More than a year)

    Pros

    Super lax on hiring. Anyone can get a job. They don't care about history or experience. You get in quick. Give it a try. You can quit whenever no big deal

    Cons

    So poorly run, it should be a joke, but it's not. It's your new reality. Management toy with people, have favorites and think they are so brilliant and important. Rob, fire some of the worthless and psychotic Managers and hire Good people who are worth what you pay them.

    Advice to Management

    Let pregnant women sit down. They complain all Shift. And Nearly all management needs to be fired.


  9. "Player Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager of Relationship Marketing in Hanover, MD
    Former Employee - Senior Manager of Relationship Marketing in Hanover, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Maryland Live Casino (More than a year)

    Pros

    Great company to work for, really care about their employees, family owned

    Cons

    Sometimes depending on department you will work nights, weekends and holidays


  10. "Fun and Sophisticated!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Atlanta, GA
    Former Employee - Bartender in Atlanta, GA

    I worked at Maryland Live Casino (Less than a year)

    Pros

    - Unlimited overtime
    - 24 hours
    - Flexible scheduling
    - Fun
    - Work your shift, clock out and have fun

    Cons

    New management came and changed the schedule. we could no longer work as many hours as we wanted

    Maryland Live Casino Response

    Nov 28, 2016 – VP HR

    So glad you have seen the positive changes we have implemented this year after listening to the Employee Opinion Survey comments on how to improve our Operations. Thanks for sharing your comments!


  11. "Maybe not"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deep Cleaner
    Former Employee - Deep Cleaner
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free food in edr good conversation with guest

    Cons

    Unsafe work conditions for deep cleaners



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