Maryland SECU Reviews | Glassdoor

Maryland SECU Reviews

Updated March 6, 2017
43 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Rod Staatz
20 Ratings

43 Employee Reviews

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  1. Featured Review

    "Member Advisor"

    Star Star Star Star Star
    Former Employee - Member Advisor
    Former Employee - Member Advisor

    I worked at Maryland SECU (More than a year)

    Pros

    great benefits, nice hours, sales job

    Cons

    listen to employees to benefit from front line perspectives, limited opportunities to grow

    Maryland SECU Response

    Dec 19, 2016 – AVP, Human Resources

    Thank you for the feedback - we are glad to hear you found value in our employee benefits and the flexibility we offer through our schedules. We agree that there is tremendous value in listening to ... More


  2. "manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Maryland SECU full-time

    Pros

    great work atmosphere
    great customer service

    Cons

    non-traditional credit union values
    location is not ideal


  3. "They are another sales job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Maryland SECU part-time

    Pros

    Opportunity for growth, good benefits

    Cons

    Unclear expectations from management are prevalent

    Maryland SECU Response

    Feb 14, 2017 – AVP, Human Resources

    Thank you for feedback on your employee experience - we do appreciate the candid and constructive feedback on where we might be able to improve and do things differently. We are committed to the ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Drama Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glen Burnie, MD
    Former Employee - Anonymous Employee in Glen Burnie, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Maryland SECU full-time (More than a year)

    Pros

    Decent pay and good health insurance.

    Cons

    They sell you a dream when you start working there on how they care about the employees, great growth potential, and how important their vision is. Well that is all they care about is their vision. People were getting fired and demoted because they could not pass a training course the 1st go around. How is that caring about tour employees. They care more about the members than the employees. You cannot go to anyone about a problem about any person or the organization because secrets aren't kept here. If you are not "kissing butt" or are not a favorite you will be out of there whether you get fired or quite. Most of upper management are "two faced". Either way they will let you know that they will not want you there. The mangers are way to close to upper management and favoritism is alive a well in this organization. People get promoted when they do not have any experience just because they like you when the hard working gets over looked. The glass door just doesn't stop here!

    Advice to Management

    No reason to leave a comment here because nothing will ever change.

    Maryland SECU Response

    Feb 14, 2017 – AVP, Human Resources

    Thank you for your post - we do want to hear feedback on your employee experience be it good, bad, or indifferent. Although we recognize that decent pay and good health insurance are important, we ... More


  6. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, flexible hours. I worked with knowledgeable professionals that wanted me to succeed and learn during my time there. I was given multiple projects varying in difficulty.

    Cons

    I wasn't always busy. I had a lot of free time that my bosses didn't seem to care to fill up. Some days I felt as if I was wasting my time because I would sit and do nothing.

    Maryland SECU Response

    Dec 19, 2016 – AVP, Human Resources

    Thanks for sharing your experience - we are happy to hear you felt your teammates wanted you to succeed! We take great pride in our team-based environment and strive to challenge our employees to ... More


  7. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Maryland SECU full-time (More than a year)

    Pros

    Ability to meet wonderful members

    Cons

    No stability, Poor management, Unfair incentive plan, Favoritism

    Advice to Management

    Please revamp incentive plan and start valuing employees.

    Maryland SECU Response

    Dec 19, 2016 – AVP, Human Resources

    Thank you for sharing your employee experience - we do value your feedback and want to hear about your SECU employee experience! We have a culture of doing what's right for our members as it ... More


  8. "Financial services consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSC
    Current Employee - FSC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Maryland SECU full-time (More than 5 years)

    Pros

    Wonderful people at the headquarters in Linthicum, except for the HR department (horrible staff), close to BW parkway/295, clean and tidy place to work. Many enrichment classes u can take

    Cons

    SECU HR department has mean and rude staff that DOES NOT ADVOCATE for their employees, they just find a way to belittle and fire them, DO NOT WORK In the Branch, high branch turnover due aggressive and bullying style of management

    Advice to Management

    Upper management that oversees the Branches needs to be retrained or fired, stop treating the Branch staff like garbage. SECU makes U take all types of classes on how to treat members but Management Does Not lead by example, leaving staff angry and bitter.


  9. "Senior Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great teams & management is nice also

    Cons

    A lot of adjustments since the company is growing

    Maryland SECU Response

    Nov 13, 2016 – AVP, Human Resources

    Thanks for sharing your experience! We take great pride in our team-based, collaborative culture - we find strength in numbers! Change is constant, and we are excited by the growth that we continue ... More


  10. "Positive Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Maryland SECU part-time

    Pros

    - Great Benefits
    - Opportunities to move within the company
    - Good Hours

    Cons

    - Management (Unclear on expectations)


  11. "Financial Service Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Consultant in Silver Spring, MD
    Former Employee - Financial Service Consultant in Silver Spring, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Maryland SECU (Less than a year)

    Pros

    Great co-workers, thats about it.

    Cons

    Pay is significantly less than similar roles in commercial banking, management tries to sell you customer first mentality, reality = its another sales job.

    Advice to Management

    Pay your top performers like they should be, eliminate the bureaucracy and your behavioral pseudo-science sales approach.

    Maryland SECU Response

    Nov 13, 2016 – AVP, Human Resources

    Thank you for sharing your experience with SECU! Although some may feel our compensation may be less than a commercial bank (we are not a commercial bank), our company culture and overall commitment ... More



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