Masonicare Reviews | Glassdoor

Masonicare Reviews

Updated January 2, 2019
67 reviews

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2.5
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Jon Paul Venoit
12 Ratings

Employee Reviews

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Pros
  • "Staffing is good and the pay is good too" (in 4 reviews)

  • "Great team effort among other clinicians" (in 4 reviews)

Cons
  • "Upper management is emploding as they focus on money instead of quality of care" (in 5 reviews)

  • "Senior management brought in a 3rd party company to do a employee engagement survey and run focus groups last year" (in 3 reviews)

More Pros and Cons

  1. "A well communicated orgainzation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wallingford, CT
    Current Employee - Anonymous Employee in Wallingford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Masonicare full-time (Less than a year)

    Pros

    I am fairly new to Masonicare about 6 months, and can honestly say that I have found an organization I am happy to be a part of. From the interview process through to my current work load I feel that I have the support and resources needed to succeed. The company is very good at communicating events, on-goings, and announcements. I always feel that the department I work in is kept in the loop, and effectively shares information and resources that are needed. The organization does a lot of great things for the community and offers a lot of activities, events, and information to its employees making it a great place to work for.

    Cons

    At this point in time, I feel that their are not any cons that would sway my opinion of the organization.

    Masonicare Response

    Feb 28, 2017 – Director of HR

    Thank you for your feedback!


  2. "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Masonicare full-time (More than 3 years)

    Pros

    The benefits are pretty good.

    Cons

    Weekend work,salary and lack of respect for CNA input.

    Advice to Management

    If the CNA's are the eyes and ears of the nurse then they need to listen and respect our input.

  3. Helpful (2)

    "Used to be a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wallingford, CT
    Former Employee - Anonymous Employee in Wallingford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Masonicare full-time (More than 5 years)

    Pros

    The residents, compassionate co-workers, hourly rate

    Cons

    Upper management doesn’t care about their employees. Quite often internal talent is bypassed. Culture is TOXIC and there is a lot of talk about improving it but there needs to be more than talk. Health benefits are terrible - HSA contributions have diminished over the years while premiums increase.

    Advice to Management

    Stop listening to people that are driving the business in the ground. Get to know your employees before passing judgement. Look at the HR department from top to bottom. You are losing talented staff that truly care about the residents because they pass judgement and MANY staff members are labeled and pushed aside. Many people in the wrong positions across the organization. Think of the WHY and realize that the company has lost its focus.


  4. Helpful (1)

    "RN Clinical Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Masonicare full-time

    Pros

    Clinical staff was dedicated and hard working.

    Cons

    Disconnect between senior management and clinical staff. Large employee turnover. Inconsistent training and support.


  5. "case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse Case Manager in East Hartford, CT
    Current Employee - Registered Nurse Case Manager in East Hartford, CT
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Masonicare full-time (More than a year)

    Pros

    flexibility. good pay grade. autonomy. learn a lot.computer driven. time management is a big deal.

    Cons

    take home work is horrendous

    Advice to Management

    find a way to fix take overwhelming problem facing homecare nurses in terms of take home work maybe change system of charting and listen to staff more for better working environment.
    get staff more involved in decision that actually affect us.


  6. Helpful (2)

    "DO NOT WORK FOR THIS CORRUPT COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Mystic, CT
    Former Employee - Security Officer in Mystic, CT

    I worked at Masonicare full-time

    Pros

    Besides the residents, who really are great, There are no pro’s. Once you actually get hired you soon realize how corrupt the company is.

    Cons

    SEVERELY UNDER-STAFFED, management doesn’t appreciate any hard work done by staff. You’ll be hired as a security officer but your responsibilities will include 90% janitorial work( collecting all residents garbage in the ENTIRE FACILITY), going to resident rooms to clean carpets, asked to vacuum dining hall areas, mop kitchens, etc. You will spend less time doing any actual Security then it takes you to drive there. Since the termination of Executive Director Perry Phillips, the company has gone downhill fast. Please be aware that you will not be treated fairly if you work for Masonicare.

    Advice to Management

    Realize that your employees are the only reason you’re company exists. You need us more than we need you.


  7. Helpful (4)

    "Stuck in time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Masonicare full-time (More than 8 years)

    Pros

    Nice campus in Wallingford
    Gave me experience to get a better job elsewhere

    Cons

    Rude and distrustful management
    Astonishing lack of educated management ( the word irregardless regularly used)
    HR staff is excellent example of how not to treat people. Unclear if it is due to lack of ability or deliberate density to keep the status quo.
    Lots of crying on daily basis Throughout the State.
    Sadly, there appears to be a widely accepted culture of speaking disrespectfully about employees- open mocking of people by management!

    Advice to Management

    Move aside and let some fresh air in. The old boys network isn’t the way to do business anymore. Hire people with real business experience! Maybe an advanced degree? Being a Mason should not be a sole qualification for advancement. Few females in high levels and they are not exactly role models....

  8. Helpful (3)

    "Co-workers are great - Admin, not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Wallingford, CT
    Former Employee - Licensed Practical Nurse in Wallingford, CT
    Doesn't Recommend
    No opinion of CEO

    I worked at Masonicare part-time (More than 3 years)

    Pros

    Awesome co-workers!
    Great residents and resident families
    Pay is good

    Cons

    Administration only cares about appearance and making themselves look good, will throw anyone else under the bus to do so.

    The company is marketed to be such a great place to work on the outside, but once you’ve worked there for a while you find out how extremely phony that persona is.

    Not even an ounce of appreciation for cna or nursing staff.

    Looks down on nursing staff - the feeling of being “beneath” all other departments (recreation, dining, admin, front desk staff, etc) is overwhelming.

    Advice to Management

    Ask nursing and cna staff to weigh in on some of your decision making.

    Show more, SINCERE, appreciation to all of your staff. It really does go a LONG way....it’s unfortunate to work with such great people yet become so burnt out due to the complete lack of appreciation and belittling by the administration.


  9. Helpful (1)

    "care staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Specialist in Wallingford, CT
    Former Employee - Customer Care Specialist in Wallingford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Masonicare part-time (More than 3 years)

    Pros

    free parking and great residents

    Cons

    poor leadership at the top

    Advice to Management

    live up to your promises


  10. Helpful (2)

    "RCA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Masonicare full-time (More than a year)

    Pros

    Worst job ever so racist

    Cons

    Hate black people and will never try to solve problems quick to fire employees

    Advice to Management

    Learn about different cultures