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MassMutual

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MassMutual

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MassMutual Agent Reviews

Updated Oct 19, 2021

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Found 292 of over 1,942 reviews

3.6
62%
Recommend to a Friend
83%
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
131 Ratings

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Ratings by Demographics

This rating reflects the overall rating of MassMutual and is not affected by filters.

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  1. 5.0
    Current Employee

    So far so good

    Oct 13, 2021 - Insurance Agent in Sarasota, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love it the place and the atmosphere

    Cons

    Low pay, Overtime, Rude management, High turnover

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  2. 5.0
    Former Employee

    Great Company

    Oct 7, 2021 - Sales Representative in Hartford, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, create your own schedule, great commission schedule, benefits

    Cons

    Flexible hours, create your own schedule,

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  3. 3.0
    Current Employee, less than 1 year

    Decent job

    Oct 19, 2021 - Customer Service Representative in Springfield, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent time off (maternity leave, personal, vacation, sick..etc) Able to work from home

    Cons

    Systems don’t always work Having to pester others that haven’t done their jobs properly Not being trained on everything and when having questions…crickets

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  4. 2.0
    KEY NOT FOUND: jobLine.self_employ-former

    Okay Company if you know what your'e getting into

    Oct 7, 2021 - Financial Services Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of camaraderie. Everyone is pleasant and willing to help with what is needed

    Cons

    Feels almost like a pyramid scheme. Not enough detail during the interview process to really know what you're getting into. They con young recent grads into thinking they can start own business and make real money. They have an interesting way of explaining the scary, which isn't a salary- its commission based. They need to be more transparent.

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  5. 4.0
    Current Contractor

    Good company

    Sep 21, 2021 - Financial Services Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, good culture, good products

    Cons

    Company politics, agency set up

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  6. 3.0
    Former Employee, less than 1 year

    Not bad

    Oct 4, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    •Good pay •good benefits •company culture

    Cons

    •not flexible •high stress •fast-paced

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  7. 3.0
    Former Employee, more than 1 year

    Good training

    Sep 29, 2021 - Customer Service Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good training and support during first several months

    Cons

    pressure to sell high-commission products.

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  8. 5.0
    Current Employee, more than 1 year

    loved

    Sep 9, 2021 - Client Service Representative in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    pay is alright for entry

    Cons

    no growth in the company

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  9. 4.0
    Current Contractor, less than 1 year

    You get the resource you need to support you through

    Sep 7, 2021 - Insurance Agent in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The compensation scale is good, you get what you work hard for. The firm also embrace diverse cultures and inclusive.

    Cons

    The fee they charge from using their system and other things.

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  10. 2.0
    Current Employee, less than 1 year

    Stressful

    Sep 17, 2021 - Customer Service Representative in Springfield, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company, job really messed up my mental health

    Cons

    Great company, inclusive, management, personal time, vacation time

    1 person found this review helpful
Viewing 1 - 10 of 292 Reviews

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