MassMutual Reviews in Enfield, CT | Glassdoor

MassMutual Enfield Reviews

Updated November 27, 2017
38 reviews

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Enfield, CT

3.4
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Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
18 Ratings

38 Employee Reviews

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Pros
  • great benefits and great training (in 35 reviews)

  • Good benefits, generous vacation package, flexible work timings (in 34 reviews)

Cons
More Pros and Cons

  1. "data management analyst"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Enfield, CT
    Current Employee - Anonymous Employee in Enfield, CT
    Recommends
    No opinion of CEO

    I have been working at MassMutual full-time

    Pros

    Good benefits -and work/life balance

    Cons

    not a lot of personal growth unless you move to different departments every 2-3 years


  2. "AVP Retirement Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President Retirement Call Center in Enfield, CT
    Former Employee - Assistant Vice President Retirement Call Center in Enfield, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    The culture was heading in a positive way

    Cons

    Turnover was very high at upper levels creating instability

  3. "Director, Relationship Management"

    StarStarStarStarStar
    Current Employee - Client Services Director in Enfield, CT
    Current Employee - Client Services Director in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 10 years)

    Pros

    MassMutual is my legacy and runs through my blood. I'm proud to work for a company I grew up with!

    Cons

    Work life balance and morale seem to be the struggle working for MassMutual. We need to unite, focus and help the business be profitable!

    Advice to Management

    Keep doing what your doing. We trust your leadership skills and vision!


  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Customer Service Representative in Enfield, CT
    Former Employee - Call Center Customer Service Representative in Enfield, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Great benefits, great culture. Management will work hard to help you advance as long as you prove to them you are a good worker.

    Cons

    Call center was hard to schedule vacation time. They had blackout periods for 4 entire months where no one was allowed time off. The work schedule was based on performance.


  5. Helpful (3)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Enfield, CT
    Former Employee - Senior Product Manager in Enfield, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Great direct manager, good colleagues, relatively competitive compensation

    Cons

    Business unit senior leaders jockeying for position. Poor communication to and respect for employees. No single vision- all have their own agendas. Slow and inward-focused teams that cannot respond effectively and timely to market place challenges.

    Advice to Management

    Have a common vision and purpose. Give employees autonomy and ability to implement good ideas rapidly and when necessary outside the strictures of the corporate infrastructure. Realize and respond to the fact that your processes own you, you do not own your processes.


  6. Helpful (1)

    "PM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Enfield, CT
    Current Employee - Anonymous Employee in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable company with lots of capital. Decent benefits on par with industry. Becoming more flexible with work schedules and supporting remote arrangements.

    Cons

    Still many "old fashioned" folks in management that are stuck in their ways and not very friendly or approachable.......but that's getting better as CEO attempts to modernize company.


  7. Helpful (1)

    "Financial consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Enfield, CT
    Former Employee - Anonymous Employee in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Good people, benefits and healthcare

    Cons

    Lot of changes and re-org

    Advice to Management

    Promote internal advancement. Keep your high performing talent happy.

  8. Helpful (2)

    "Needs tech upgrades"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Account Executive in Enfield, CT
    Former Employee - Key Account Executive in Enfield, CT
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 5 years)

    Pros

    Excellent benefits and Live Well incentives - up to $500 to your Health Savings Acct. Direct managers are personable and honest even though they are kept in the dark by senior leaders.

    Cons

    Aged technology is frustrating. Senior leaders are not forthcoming with upcoming company changes.

    Advice to Management

    Be more open to communicating realistically with employees.


  9. "IT Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Enfield, CT
    Former Employee - IT Project Manager in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Fantastic work environment with the great leadership

    Cons

    Minimal training, very sink or swim, employee atmosphere very poor. no one really cares about you.


  10. Helpful (1)

    "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Enfield, CT
    Current Employee - Client Service Representative in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Some of the people who work here are the best you'll meet

    Cons

    Absolutely no accountability. Will never admit error which can be cumbersome when you're the one who has to explain it

    Advice to Management

    Accountability


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