MassMutual Financial Advisor Reviews | Glassdoor

MassMutual Financial Advisor Reviews

Updated January 31, 2017
54 reviews

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Financial Advisor

3.3
Star Star Star Star Star
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
23 Ratings

Employee Reviews

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Pros
  • Great work environment, supportive mentors, highly recommend this internship opportunity if offered (in 36 reviews)

  • Great benefits for a statutory W2 emplyee (in 28 reviews)

Cons
  • No base salary, all commission based (in 19 reviews)

  • Commission based which can actually be a pro if you work hard enough (in 23 reviews)

More Pros and Cons

  1. "Financial rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Lake Oswego, OR
    Current Employee - Financial Advisor in Lake Oswego, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Great culture! Independence, income and impact! You get to help people, have independence to still spend time with your family and make a good living in the process. If you're willing to work hard, you can make great money and feel fulfilled.

    Cons

    It's hard work for sure. You have to be willing to be coachable, work hard and deal with rejection. If you're willing to do all 3 of these things, you can be very successful but you have to be willing to pay the price for success.

    Advice to Management

    You have a great culture, product and service that you provide to the community. I would encourage you to continue to teach the young advisors how to get prospect.


  2. "Representative in the field. Lack of innovation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Midwest City, OK
    Former Employee - Financial Advisor in Midwest City, OK
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than 10 years)

    Pros

    Good benefits. Very highly rated and stable. Great award conferences. Good whole life product.

    Cons

    Severe lack of commitment to client facing and advisor facing technology. The broker dealer is terrible. They have one really good insurance product (whole life). All other products are way too expensive to consider selling to a client. They give too much power to the local general agents and do a terrible job of hiring local general agents. Customer service reps would constantly unknowingly give wrong information about basic procedures and form requirements. WAY to conservative with decisions. Broker dealer would constantly blame FINRA for reasons why certain decisions were made when very few other broker dealers would make the same decision.

    Advice to Management

    Don't treat the broker dealer like it's a necessary evil. Treat the broker dealer like a revenue center and an asset in recruiting reps. Clearly distinguish between company policies and FINRA rules. Don't blame everything on FINRA, it causes the reps to not trust what you tell us.


  3. "Financial Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Cincinnati, OH
    Former Employee - Financial Advisor in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Work life balance is good. You can pretty much make your own schedule. That's all I can say about the pros.

    Cons

    This company is horrible. Soon I'm sure they will be investigated for violation of fiduciary rules. They force you to sell their products to everyone regardless of suitability. If you don't then they won't pay you at all. You have to pay them to work for them. They hold back commissions based on some bogus excuse and then act like you are inconveniencing them. They only care about whole life insurance. Pay outs suck and they only want you to sell tier one products which consist of one produce. Stay far away from this company. They are crooks.

    Advice to Management

    Stop forcing talented financial planners to life insurance agents!!


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  5. "Financial Advisor for Mass Mutual"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Advisor in New Windsor, NY
    Current Contractor - Financial Advisor in New Windsor, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual as a contractor (More than a year)

    Pros

    Thinking outside of the box is encouraged in this company as compared to other Financial Companies that I have worked for. The Financial Strength of the company is incredibly good and with a long history of such. There is nothing like a Mutual Company rather than a Stock driven company to work for. It gives both me and my clients confidence. Mass Mutual actually cares about people and shows it concretely with programs like their free Life Bridge for education of beneficiaries program.

    Cons

    All commission driven rather than salary driven careers are difficult to establish. You have to be very sure that this is the career for you...that it is your "calling". Office fees and expenses can be inordinately high unless you keep a good handle on things.

    Advice to Management

    Offer a minimum training allowance no strings attached once Contract A is reached.Also, I do not like being charged technological advancement fee regardless of whether I'm using said technology or not


  6. Helpful (1)

    "Prospecting required, job #1."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Dallas, TX
    Former Employee - Financial Advisor in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Very good company, strong products and well managed.

    Cons

    You must constantly prospect for new clients.

    Advice to Management

    Make sure applicants know what is involved with constant prospecting.


  7. "Financial Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Financial Advisor in New York, NY
    Former Intern - Financial Advisor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MassMutual as an intern

    Pros

    I had a very good experience with this company. They were very helpful in aiding if you were unsure as to a particular task you had. 5/5

    Cons

    I did not have any cons working with this company, everyone was extremely helpful and especially friendly. It was a great initial internship.

    Advice to Management

    Everyone acts the way they act to you as they do to their fellow employers. No one skews their personality or work ethic just to impress, everyone is true hearted


  8. Helpful (2)

    "Financial advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Huntsville, AL
    Former Employee - Financial Advisor in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -Good growth opportunity

    If you know a lot of wealthy people you have a good opportunity to make a considerable amount of money.

    Cons

    -Create all your own leads
    -Pay for office expenses

    Felt mislead in the interviews to what would be my role in agency.

    Advice to Management

    start people of with a base salary and at the very least don't make people pay for E&O / office expenses. It's tough enough that we're on commission only..


  9. Helpful (1)

    "Financial Services Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Roseland, NJ
    Former Employee - Financial Advisor in Roseland, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can make your own schedule. It is a good starting point if you are interested in the finance field. People need an education on insurance as it impacts other financial aspects in a persons life.

    Cons

    -Not on a team
    -Unrealistic expectations from management
    -Finance plan not transparent (They advanced you money that they will take back at a ceratin point and can stop your financing at anytime, with or without telling you). Be mindful that this is a comission business
    -Poor leadership


  10. Helpful (1)

    "Financial Adviser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Gilbert, AZ
    Current Employee - Financial Advisor in Gilbert, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Manage yourself, work your own hours (though you are technically a small business owner so you have to work to make money).
    Unlimited earning potential
    Great 401k, and cash-balance plan

    Cons

    All commission, no salary.
    Health benefits are expensive and not great plans
    Not a lot of support from the company in regards to marketing.


  11. "Financial Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Clifton, NJ
    Current Employee - Financial Advisor in Clifton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great technological resources
    very attractive compensation
    focus on doing the right thing for the client

    Cons

    Can't find any cons - if you prefer regular compensation and 9-5 hours, this is not for you. Not for non-ambitious individuals