MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated July 27, 2017
101 reviews

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Current Employees

3.0
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
33 Ratings

101 Employee Reviews

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Pros
  • Work from home option is very flexible (in 15 reviews)

  • Great benefits for a statutory W2 emplyee (in 31 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 20 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. "Great benefits, difficult to advance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Customer Service Representative in Springfield, MA
    Current Employee - Registered Customer Service Representative in Springfield, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Great benefits such as 401k - also the vacation time and available use of personal and sick time is a plus.

    Cons

    Difficult to advance; managers definitely pick favorites. For the amount of work we do, I do believe that my salary should be higher.


  2. "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Services Representative in Pasadena, CA
    Current Contractor - Financial Services Representative in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MassMutual as a contractor (More than a year)

    Pros

    The location is in a nice area of Pasadena. Office staff is also very pleasant, the Sales Manager is also very professional.

    Cons

    The drive into Pasadena is very challenging. MassMutual as a company seems to favor Financial Advisors that sell Insurance, Disability, Long-term care and Proprietary Annuities. The payouts to Financial Advisors that do Broker Dealer business is poor!

    Advice to Management

    MassMutual needs to figure out how to improve their payout on the Broker Dealer side.

  3. "Disappointing. Avoid if millennial with student loan debt."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Services Representative in Shreveport, LA
    Current Contractor - Financial Services Representative in Shreveport, LA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual as a contractor (More than a year)

    Pros

    Flexibility, autonomy, income potential, technologically up to date, resourceful if you're not a former MPG advisor

    Cons

    Lack of support, unrealistic expectations by race and gender, discrimination

    Advice to Management

    Don't sell dreams to people who are barely hanging on financially. Tell truth and let them decide if they want to move forward into this lifestyle.


  4. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Pittsburgh, PA
    Current Employee - Sales Representative in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    Flexible time, and can get a good amount of pay. Also the people who work here are very friendly and will help you with anything you need.

    Cons

    Have to call people blindly, when having an interview make sure to go through exactly what you have to do on a daily basis.

    Advice to Management

    None


  5. "Depends on Your Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Phoenix, AZ
    Current Employee - Consultant in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Good amount of vacation time, a lot of great people working for them, good maturity benefit with a mother's room available, health insurance is okay but what they have currently is worse than what they used to have.

    Cons

    The departments often don't work collaboratively and there have been a lot of layoffs with many departments... really lacking in IT and technology!!! Unrealistic goals in that regard, and upgrades have gone disastrous. Performance review program has slightly improved but the sales departments are on a curve so there's almost no point in trying to exceed goals. Some departments are cool with working from home, but it's not a company wide privilege.

    Advice to Management

    Be honest to your employees (as much as possible), support them because the EEs are the company! If someone leaves, support their evolution and don't keep it a secret where everyone they work with doesn't find out until 2 months later.


  6. "investment specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    work life balance, networking opportunities , flexible schedule depending on the department

    Cons

    not much opportunities for growth unless working in the home office, pay isn't great


  7. Helpful (1)

    "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Good benefits, competitive salary, large campus with amenities

    Cons

    Rough past 2 years - constant fear of layoffs, changes in leadership, questionable investments, very gossip-y culture

    Advice to Management

    The vibe is that management doesn't care about the typical employee - need to change that.

  8. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Baltimore, MD
    Current Employee - Sales Agent in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time

    Pros

    Flexibility in work schedule. Unlimited earnings potential.

    Cons

    Takes about 5 years to feel that "you made it" 100% Commission, have to pay for rent, computer, mailings etc.


  9. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    MetLife people are a quarter of the company.

    Cons

    Old technology , old thinking.

    Advice to Management

    Don't trust all your general managers.


  10. "Steady"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Associate development is above par

    Cons

    out of market range; opportunities in phx ehhh


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