MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated February 2, 2017
187 reviews

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3.0
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
47 Ratings

187 Employee Reviews

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Pros
  • Great work environment, supportive mentors, highly recommend this internship opportunity if offered (in 36 reviews)

  • Great benefits for a statutory W2 emplyee (in 28 reviews)

Cons
  • No base salary, all commission based (in 19 reviews)

  • Commission based which can actually be a pro if you work hard enough (in 23 reviews)

More Pros and Cons

  1. "Ineffective and Inconsistent Management - Very Political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Product Manager in Springfield, MA
    Former Employee - IT Product Manager in Springfield, MA
    Disapproves of CEO

    I worked at MassMutual full-time

    Pros

    Great co-workers were the best part of the job

    Cons

    Ineffective and Inconsistent Management - Very Political.

    Advice to Management

    Change needs to start at the top


  2. "Something is going on here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Larger company with the feel of knowing everyone, competitive benefits including pension program. Hires good local talent, has decent employee tenure. Location is attractive in both MA and CT.

    Cons

    Has recently experienced a shift in executive management that has resulted in employee dissatisfaction. Multiple job eliminations. Struggles maintaining diversity and cannot attract veterans.

    Advice to Management

    Mid level management is not in the loop. RUN!!! Once you hit a certain level, it is hard to move. There is very little support to grow your teams.


  3. "Data Science Development Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Science Development Program in Amherst, MA
    Current Employee - Data Science Development Program in Amherst, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual (More than a year)

    Pros

    - flexible hours (work from home now and then, come in early leave early)
    - broad exposure to many different types of data science and areas of MM business
    - you'll learn a ton
    - paid master's degree at UMass Amherst (usually CS, sometimes statistics, may leave office to take classes during day)
    - you don't owe the company more time after the DSDP in return for getting the MS
    - great salary, low COLA in Amherst

    Cons

    - sometimes high pressure
    - poor communication from management


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  5. "Seems ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Katy, TX
    Former Employee - Anonymous Employee in Katy, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 5 years)

    Pros

    I was only with them for a few months, but they seem to be an OK employer.

    Cons

    Health insurance options are high deductible plans with an HSA. It seems like they could save money in the long run, but it's hard to adjust.

    Advice to Management

    The health plans may save the employer and employee a little money, but the time employees have to take to ensure claims are processed correctly, receipts are scanned, confirming HSA transactions show up right cancel out any financial savings.


  6. "100 Commission, selling insurance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    great experience, can make a lot of money, rapid income growth. a lot of free time and flexibility, commission structure is great

    Cons

    minimal training, very sink or swim, employee atmosphere very poor. no one really cares about you.

    Advice to Management

    get more involved


  7. "Administrative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    Pros

    Decent pay and time off.

    Cons

    Terrible management. They are liars.


  8. "Overall good company if you can survive with commission based only job. If you are good talking and persuading people."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time (Less than a year)

    Pros

    Flexible work hours. Unlimited earning potential. Very helpful staff members from home office to help you in case design. Tuition Reimbursement for higher designations.

    Cons

    Commission based job. Hard to survive in the first few years. You are on your own when it comes to finding clients and getting businesses from them. No good training and development for new advisors.

    Advice to Management

    Have a salary based model for few years to help young advisors in building their book of business. offer More training and developmental classes.


  9. "Living history at MassMutual"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time (More than 10 years)

    Pros

    MM still supports multi-directional career development. It's an organization that allows employees to explore new disciplines and areas of the business.

    Cons

    Despite regular and frequent re-orgs, the company continues to suffer from an antiquated structure, operational model and overwhelming resistance to change. After spending years and countless resources on implementing a lean management system, virtually nothing has changed and it's back to business as usual with all the same old problems unsolved. In the end the effort was a massive disruption that didn't deliver. Very unfortunate for those who were open-minded and willing to try a new way of operating.

    Advice to Management

    There is little accountability across the organization. Demonstrate leadership by actually holding people accountable and making it safe to expose and discuss issues.


  10. "Mass Mutual Company Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Enfield, CT
    Current Employee - IT Consultant in Enfield, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent benefits and good work life balance.

    Cons

    Poor location. Lack of diversity

    Advice to Management

    Hire more college graduates to increase diversity


  11. "Financial Services Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual as an intern

    Pros

    - Self motivated work environment
    - High market earnings potential
    - Caring staff who want to help you succeed
    - Sponsorship for Series 6 and 63
    - Training provided
    - Agents wiling to partner on cases

    Cons

    - High employee turnover
    - 10% industry employee retention
    - Client unreliability
    - High competition in client market
    - Always receiving pep talks
    - Lots of cold calling and cold leads

    Advice to Management

    It would be better to offer a base salary to employees for at least the first year of their job while they try to et their practice off the ground. It is mentally tolling to have to stress about making money while putting in the grueling effort of building up a client base.



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