MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated July 24, 2017
784 reviews

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Pros
  • Work from home option is very flexible (in 15 reviews)

  • Supportive management, good benefits, good people to work with (in 30 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 20 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Great minds to work with and hard working employees. Benefits are average and dress policy is awesome! Employees take pride in their jobs and consider the company their family.

    Cons

    Unfavorable business decisions in the Retirement Plan space causing undue financial stress. Disconnect between leadership and associates. Career paths are lacking. Multiple site locations feel disjointed.

    Advice to Management

    employees are at their breaking point for being asked to perform more services in an increasingly difficult environment. Employees don't feel valued when you pay the largest dividend to customers and then pay low bonuses and market increases.


  2. "Financial Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time

    Pros

    There are many pros to a variable salary job. Mass Mutual gives you the platform to help many people in all different capacities.

    Cons

    Getting a marketing plan is easier said than done. You must utilize your family and friends to get business off the ground. If you do not want to do this, be wary of the industry.

    Advice to Management

    Pair up all new reps with an older rep based on a mentor program to assist the transition into the business. Lure the older reps with fixed salary to be a part of this program.

  3. "Nice Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Upward mobility, pay increases, management

    Cons

    benefits, workload, changes in work and responsibilities

    Advice to Management

    Take care of your best employees better


  4. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Good work life balance, moderate pay

    Cons

    work is a little boring

    Advice to Management

    It could have been better


  5. "One of the best companies to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Value and promotion of women; ability to reach many different demographics; room for growth

    Cons

    Failure to recognize that high-performing individuals are bit airways suitable managers; failure to understand that all employees are not white - and shouldn't be treated as such

    Advice to Management

    Everyone isn't white, ask questions, stop fearing the taboo, HR should reflect the diversity of the firm


  6. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits for a statutory W2 emplyee

    Cons

    Parts of the comp/commission structure


  7. "Financial advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    The opportunity to build your own business creating a great work life balance. Unlimited earning potential.

    Cons

    Full commission, there's no base salary

    Advice to Management

    Be more involved and hands on

  8. Helpful (1)

    "Mass Mutual Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Enfield, CT
    Current Employee - IT Consultant in Enfield, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent benefits and good work life balance.

    Cons

    Poor location. Lack of diversity

    Advice to Management

    Hire more college graduates to increase diversity


  9. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is moving in a good direction where everyone is able to work on their own projects without too much oversight. I expect it to continue in the future.

    Cons

    Many people are elderly and since Mass is a tech forward company it makes me cringe because of the people on tech support asking how to refresh a webpage...

    Advice to Management

    It is time to progress and let the old people either learn or get left behind. This is making the whole system slow down.


  10. Helpful (1)

    "Prospecting required, job #1."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Dallas, TX
    Former Employee - Financial Advisor in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Very good company, strong products and well managed.

    Cons

    You must constantly prospect for new clients.

    Advice to Management

    Make sure applicants know what is involved with constant prospecting.


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