MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated June 18, 2017
764 reviews

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Full-time Part-time

764 Employee Reviews

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Pros
  • Work from home option is very flexible (in 15 reviews)

  • Supportive management, good benefits, good people to work with (in 30 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 19 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. Helpful (7)

    "Don't walk, RUN away - not a place for talented people"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Boston, MA
    Current Employee - Project Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    If you're a Data Scientist maybe - any body else, especially development, Customer Experience, this is NOT the place for top talent, career path.

    Cons

    Horrible morale, working environment. Management openly solicits feedback to get rid of people.

    Advice to Management

    Leadership from VP level up is arrogant and out-of -touch ... and doesn't care what you think. Don't be fooled by doing an Engagement Survey you're addressing people's concerns.


  2. Helpful (2)

    "Eh..."

    Star Star Star Star Star
    • Culture & Values
    Former Employee - Financial Representative in Orlando, FL
    Former Employee - Financial Representative in Orlando, FL
    Doesn't Recommend

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Freedom to craft your own schedule.

    Cons

    Training was insufficient. It was sink or swim from the start.


  3. "Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Baltimore, MD
    Current Employee - Sales Agent in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time

    Pros

    Flexibility in work schedule. Unlimited earnings potential.

    Cons

    Takes about 5 years to feel that "you made it" 100% Commission, have to pay for rent, computer, mailings etc.


  4. "Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Buffalo, NY
    Former Employee - Internship in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual part-time (More than a year)

    Pros

    amazing leaders, great coaching, freedom to be creative, not a 9-5

    Cons

    building a book from scratch is certainly difficult. More you put in, more you get out.

    Advice to Management

    Buffalo office: Keep up the strong work


  5. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    MetLife people are a quarter of the company.

    Cons

    Old technology , old thinking.

    Advice to Management

    Don't trust all your general managers.


  6. Helpful (1)

    "PM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Enfield, CT
    Current Employee - Anonymous Employee in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable company with lots of capital. Decent benefits on par with industry. Becoming more flexible with work schedules and supporting remote arrangements.

    Cons

    Still many "old fashioned" folks in management that are stuck in their ways and not very friendly or approachable.......but that's getting better as CEO attempts to modernize company.


  7. "Misleading"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Spokane, WA
    Current Employee - Financial Advisor in Spokane, WA
    Doesn't Recommend
    No opinion of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    Potential to make a lot of money.
    Culture is really kind and somewhat helpful.

    Cons

    No starting salary or starting pay.
    you have to pay for all of your licensing and training.
    No reimbursement for time spent training.
    There is no one to help you create you practice and build your clientele.

    Advice to Management

    Give some type of starting pay. Minimum wage for the first few months even.


  8. Helpful (2)

    "Sr. IT Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Recruiter in Springfield, MA
    Former Employee - Senior IT Recruiter in Springfield, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 5 years)

    Pros

    Good company benefits and great people.

    Cons

    Shifting culture without a clear HR vision.


  9. Helpful (4)

    "Awesome Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Raleigh, NC
    Current Employee - Financial Advisor in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    The ability to build your own business- This opportunity allows you to build your own process, client base and business model. There are opportunities for joint work with other advisers who are experienced.

    Selfless management team- They management team here does everything in their power to help you achieve your personal goals in regards to building your own business. They ensure that you are on track and hold you to the expectations you set for yourself.

    You get what you put in- This career is not for the faint of heart or those who want something handed to them. If you do not wake up every day to find people that you can help educate and provide solutions to their problems then this isn't a job for you.

    Hands on help- There are numerous ways the office and staff help advisors with their business. The training program here has become top notch and is designed to get you up and running as quickly as possible. The staff is exceptionally helpful with marketing events, business coordinating and creating an incredible client experience

    Cons

    100% Commission Base

    This is not a career path for everyone. You cannot sit around and hope for clients to seek you out.

    The learning curve is steep but the joint work partners help fix that.


  10. Helpful (1)

    "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Springfield, MA
    Current Employee - Sales in Springfield, MA

    I have been working at MassMutual (More than 5 years)

    Pros

    it was an okay environment to work in.

    Cons

    The training was not very good.

    Advice to Management

    They need to respond better .


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