MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated November 20, 2017
482 reviews

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482 Employee Reviews

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Pros
  • great benefits and great training (in 35 reviews)

  • e work from home opportunities) (in 16 reviews)

Cons
More Pros and Cons

  1. "Financial Guide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC

    I have been working at MassMutual full-time (More than a year)

    Pros

    Some of the nicest people run the operation in Charleston, SC. I can't say enough good things about the people.

    Cons

    Commission only. You best have at least enough money to survive for one year. Or lots of friends and relatives that will purchase policies from you to get you started. If you can do this...then it could be a very lucrative career.


  2. "Mass Mutual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    Great company to work for, give you the tools needed to succeed

    Cons

    Commission only which is the only problem

  3. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Lake Oswego, OR
    Current Employee - Operations Manager in Lake Oswego, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Wonderful People! The staff at Lake Oswego truly cares for and respects each other, as well as, the agents. Our agency provides the best support to our agents while they work to build a practice. They appreciate hard work and strive to see our agents succeed

    Cons

    Building an business is tough but with the right tools, the right mindset and the right support, this career will provide a fulfilling career of serving others. An agent can see success in his/her career as long as they are willing to put in the consistent time and effort it takes.

    Advice to Management

    Continue to provide the best support and encouragement to the advisors. Continue to nurture the supportive culture.


  4. "Not bad, could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    Advisors have proprietary products minimum production requirement to keep their contract. Otherwise pretty open architecture with robust investment products offering for an insurance company. Most cases can be submitted electronically, no paperwork needed. Solid focus on technology.

    Cons

    Individual office experience varies as this is a GA model. Home office support somewhat limited, pushing back to get support from your GA office. Make sure your GA office has well functioning local operational support.

    Advice to Management

    Improve the communication channels between the home office processing units and local offices. When outsourcing services ensure first full procedural connectivity.


  5. "Data Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Best Employee Benefits, Work Life Balance

    Cons

    Nothing is bad about Massmutual


  6. Helpful (1)

    "Enough with the Job uncertainty!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Consultant in Tulsa, OK
    Current Employee - Operations Consultant in Tulsa, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    Generally good benefits. 5% 401K, 6% Pension. Generous PTO

    Cons

    Only offers High Deductible Health Plan through one provider (Cigna). Frequent reorgs that sap motivation.

    Advice to Management

    Make a commitment to your people - change is fine, but retain and retrain your employees instead of consonantly laying off. The uncertainty to those that stay hurts our production and drive. Commit to us and we'll better commit to YOU!


  7. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Very flexible and great benefits

    Cons

    My salary is not as high as other companies

  8. "Company needs to work on organization from the top down."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 5 years)

    Pros

    Benefits match insurance/finance industry average.

    Cons

    Home office takes little in to account when making decision for the field. The disconnect gets wider with every new project launched.

    Advice to Management

    Do your research, talk to the field. Remember that our goal is to be out seeing people not trying to keep up with all the information you send us on a constant basis. Pick one project per quarter and the field will be much more cooperative. A new project from every department every quarter is too much and we end up absorbing nothing.


  9. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Solid company with bright outlook

    Cons

    some of the agencies are not as solid as the parent company


  10. "Rep Services Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Representative Services Specialist in Charlotte, NC
    Current Employee - Representative Services Specialist in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    Good pay and benefits. Beautiful building.

    Cons

    Because we just went through the Merger with MSI, we are still dealing with growing pains.

    Advice to Management

    Now that we are one company and know how everything is supposed to happen or are learning as we go, train us on what has changed and what is new.


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