MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated June 16, 2017
216 reviews

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216 Employee Reviews

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Pros
  • Work from home option is very flexible (in 15 reviews)

  • Supportive management, good benefits, good people to work with (in 30 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 19 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Springfield, MA
    Current Employee - Sales in Springfield, MA

    I have been working at MassMutual (More than 5 years)

    Pros

    it was an okay environment to work in.

    Cons

    The training was not very good.

    Advice to Management

    They need to respond better .


  2. Helpful (1)

    "Financial consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Enfield, CT
    Former Employee - Anonymous Employee in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Good people, benefits and healthcare

    Cons

    Lot of changes and re-org

    Advice to Management

    Promote internal advancement. Keep your high performing talent happy.

  3. Helpful (2)

    "Needs tech upgrades"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Account Executive in Enfield, CT
    Former Employee - Key Account Executive in Enfield, CT
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 5 years)

    Pros

    Excellent benefits and Live Well incentives - up to $500 to your Health Savings Acct. Direct managers are personable and honest even though they are kept in the dark by senior leaders.

    Cons

    Aged technology is frustrating. Senior leaders are not forthcoming with upcoming company changes.

    Advice to Management

    Be more open to communicating realistically with employees.


  4. Helpful (1)

    "Financial Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Strong company with cash on hand and private

    Cons

    Turnover throughout the company is excessive

    Advice to Management

    Retain your top talent and pay accordingly, with proper raises year over year. Get rid of the bonuses and just pay a higher salary with raises


  5. Helpful (1)

    "Ineffective and Inconsistent Management - Very Political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Product Manager in Springfield, MA
    Former Employee - IT Product Manager in Springfield, MA
    Disapproves of CEO

    I worked at MassMutual full-time

    Pros

    Great co-workers were the best part of the job

    Cons

    Ineffective and Inconsistent Management - Very Political.

    Advice to Management

    Change needs to start at the top


  6. Helpful (4)

    "Something is going on here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Larger company with the feel of knowing everyone, competitive benefits including pension program. Hires good local talent, has decent employee tenure. Location is attractive in both MA and CT.

    Cons

    Has recently experienced a shift in executive management that has resulted in employee dissatisfaction. Multiple job eliminations. Struggles maintaining diversity and cannot attract veterans.

    Advice to Management

    Mid level management is not in the loop. RUN!!! Once you hit a certain level, it is hard to move. There is very little support to grow your teams.


  7. Helpful (1)

    "Data Science Development Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Science Development Program in Amherst, MA
    Current Employee - Data Science Development Program in Amherst, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual (More than a year)

    Pros

    - flexible hours (work from home now and then, come in early leave early)
    - broad exposure to many different types of data science and areas of MM business
    - you'll learn a ton
    - paid master's degree at UMass Amherst (usually CS, sometimes statistics, may leave office to take classes during day)
    - you don't owe the company more time after the DSDP in return for getting the MS
    - great salary, low COLA in Amherst

    Cons

    - sometimes high pressure
    - poor communication from management

  8. Helpful (1)

    "Seems ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Katy, TX
    Former Employee - Anonymous Employee in Katy, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 5 years)

    Pros

    I was only with them for a few months, but they seem to be an OK employer.

    Cons

    Health insurance options are high deductible plans with an HSA. It seems like they could save money in the long run, but it's hard to adjust.

    Advice to Management

    The health plans may save the employer and employee a little money, but the time employees have to take to ensure claims are processed correctly, receipts are scanned, confirming HSA transactions show up right cancel out any financial savings.


  9. Helpful (1)

    "Administrative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    Pros

    Decent pay and time off.

    Cons

    Terrible management. They are liars.


  10. Helpful (1)

    "Mass Mutual Company Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Enfield, CT
    Current Employee - IT Consultant in Enfield, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent benefits and good work life balance.

    Cons

    Poor location. Lack of diversity

    Advice to Management

    Hire more college graduates to increase diversity


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