MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated April 23, 2017
728 reviews

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Full-time Part-time

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Pros
  • Great work environment, supportive mentors, highly recommend this internship opportunity if offered (in 29 reviews)

  • Stable Company, good benefits if you take advantage of them (in 28 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 19 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 23 reviews)

More Pros and Cons

  1. "**"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great teams when staff right

    Cons

    wages are not the best or competitive


  2. "Financial consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Enfield, CT
    Former Employee - Anonymous Employee in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Good people, benefits and healthcare

    Cons

    Lot of changes and re-org

    Advice to Management

    Promote internal advancement. Keep your high performing talent happy.


  3. "Financial Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A lot of free time

    Cons

    no real guidance, pay, and very difficult


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Was High school employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time

    Pros

    Loved it. Great people, culture, and business.

    Cons

    No cons, great place

    Advice to Management

    Keep it up


  6. Helpful (1)

    "Worst place and people I've ever worked around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Land Locked In Inefficiency and Paper Pushing in Phoenix, AZ
    Former Employee - Land Locked In Inefficiency and Paper Pushing in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Subsidized food, covered parking, you get to go home.

    Cons

    Absolutely the most selfish and least engaging millennials you'll ever be around. Very low standards of work. Insurance salesmen and supervisors who couldn't pass their 7 who treat you with little respect when you try to help. FemiiNazis in HR who are unprofessional. Easy coast, fake, superficial, disassociated culture and MA transfers who hate it out here, hate their jobs (but smile) and who often are low paid because they have little education, life or work experiences. Cult like work environment.

    Advice to Management

    Start from scratch and hire older, wiser employees. The PC quotas are obvious and don't make for true talent diversity or a cohesive and loyal team environment.


  7. "Financial Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor
    Recommends
    Positive Outlook

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Mass has a great product and product training. Mass operates through a series of general agents who then have offices out of which financial advisors operate their own financial planning businesses. As a Mass Mutual agent you have access to not only Mass Mutual products but a number of other companies. In addition, the investment planning side of the business is handled through Mass Mutual's broker MMLIS. Again it is an open platform.

    The ability to source the right product for your client is very appealing. There is a very competitive bonus and incentive structure in place. It is currently in flux due to new Labor regulations so who knows where that will end up.

    Cons

    As an indépendant financial advisor your main role is sales; prospecting is the most important part of your business. If you don't like sales this is not the job for you.

    Advice to Management

    It would be helpful to have more product training focused on case studies.


  8. Helpful (2)

    "It WAS a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Springfield, MA
    Former Employee - Director in Springfield, MA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at MassMutual (More than 10 years)

    Pros

    Lot of opportunity, ability to move around company.

    Cons

    Old systems that they refuse to update. Getting rid of loyal employees as a cost cutting measure. Loyalty use to run both ways. No longer. Crandall is in it for his bonus.

    Advice to Management

    You can't get rid of all the knowledgable people to save a couple of bucks. Crandall wants to be Amazon and Google but can't seem to find a senior management team, including himself, to put in a decent administration or claim system. Infrastructure is stuck in 1990. MMWay is dead. Best get used to it. What a waste of millions of dollars.


  9. "Bussiness Development Contractor"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual part-time

    Pros

    Pay, hours, environment, office location, people

    Cons

    401k match, upward mobility, office furniture


  10. "Relaxed and complacent environment, not for people starting career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time

    Pros

    benefits, work from home, paid time off, nice people

    Cons

    the older employees do not know how to transtion with the times

    Advice to Management

    focus more on quickly moving slef-starters to freshen up the environment


  11. Helpful (1)

    "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time

    Pros

    Pretty good pay and benefits

    Cons

    Going through a lot of changes and layoffs


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