MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated November 20, 2017
482 reviews

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482 Employee Reviews

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Pros
  • great benefits and great training (in 35 reviews)

  • e work from home opportunities) (in 16 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "MassMutual"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    You don't need experience to get this job

    Cons

    Very hard getting clients the first few months you are there. Everyone is different though


  2. "Constant Change but So Much Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accoun Manager, Retirement Services in Phoenix, AZ
    Current Employee - Accoun Manager, Retirement Services in Phoenix, AZ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    This company is trying to become more modern. They have relaxed the dress code, started offering some assistance to mothers and made a small gym at the Phoenix location. They are trying to make the site better for their workers. I do feel that they deliver true to their word about putting the customer first and really trying to provide them the best service possible. Plenty of opportunity for advancement if you put in the hard work and time, career development and involvement options as well.

    Cons

    You put in a lot of work that feels like it goes unnoticed. There is constant change and conflicting goals between senior leadership. Salary feel well below the average for how well they state the company is doing. Flaws in processes and gaps between the different segments. Clear distinction between the younger workers and the tenured individuals.

    Advice to Management

    Create one joint goal, don't change the vision every three months, treat all departments and locations the same, increase the salary and be more transparent with your workers.

  3. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MassMutual full-time (More than 8 years)

    Pros

    Pockets of great co-workers. Good benefits, except health insurance plan very costly.

    Cons

    Poor leadership. Constant org changes. A lot of bad managers. Culture of treating people badly and pitting employees against each other instead of focus on teamwork. It was a good company many years ago but poor executive leadership has discarded many of the good managers and kept the toxic ones.

    Advice to Management

    Dispose of Gareth Ross and get back on track treating employees and policy owners with respect.


  4. Helpful (1)

    "Tough to start out, but outlook is good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Don't expect to make much for a few months, but if you are right for this profession you will do well here.

    Cons

    Hard to build business from the ground up

    Advice to Management

    Job well done


  5. Helpful (1)

    "Overall good company, beware of unaccepted layoffs as priorities change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    Great learning opportunities within Marketing area, no micro management, flexible hours

    Cons

    Layoffs and shift of priorities come quick and without anticipation

    Advice to Management

    None


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual part-time

    Pros

    Gives back to community, technologically advanced

    Cons

    Big company, very competitve/sales environment


  7. "Financial Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Freedom to create own schedule

    Cons

    Can be difficult to start up career

    Advice to Management

    More effective prospecting support

  8. "Good life/work balance - travel is a downside"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Good work life balance and reasonable job security

    Cons

    Commute to Springfield 2 hr away from Boston


  9. "Personal CFP Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual part-time

    Pros

    Flexible work and learning a lot while going to school

    Cons

    low wage working minimum wage

    Advice to Management

    nothing


  10. "Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a Great place to work !!!!I

    Cons

    I enjoyed the commision, very much

    Advice to Management

    eh


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