MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated November 20, 2017
239 reviews

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239 Employee Reviews

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Pros
  • great benefits and great training (in 35 reviews)

  • e work from home opportunities) (in 16 reviews)

Cons
More Pros and Cons

  1. "Not all it's cracked up to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual as a contractor

    Pros

    If you get hired direct, the benefits are good

    Cons

    They keep you as a contract employee as long as possible. After two years, they let you go with a mandatory 3 months between potential contract rehire.. Anything to avoid paying a decent wage with benefits.


  2. "Financial Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Services Representative in Pasadena, CA
    Current Contractor - Financial Services Representative in Pasadena, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MassMutual as a contractor (More than a year)

    Pros

    The location is in a nice area of Pasadena. Office staff is also very pleasant, the Sales Manager is also very professional.

    Cons

    The drive into Pasadena is very challenging. MassMutual as a company seems to favor Financial Advisors that sell Insurance, Disability, Long-term care and Proprietary Annuities. The payouts to Financial Advisors that do Broker Dealer business is poor!

    Advice to Management

    MassMutual needs to figure out how to improve their payout on the Broker Dealer side.

  3. "Disappointing. Avoid if millennial with student loan debt."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Services Representative in Shreveport, LA
    Current Contractor - Financial Services Representative in Shreveport, LA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual as a contractor (More than a year)

    Pros

    Flexibility, autonomy, income potential, technologically up to date, resourceful if you're not a former MPG advisor

    Cons

    Lack of support, unrealistic expectations by race and gender, discrimination

    Advice to Management

    Don't sell dreams to people who are barely hanging on financially. Tell truth and let them decide if they want to move forward into this lifestyle.


  4. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Pittsburgh, PA
    Current Employee - Sales Representative in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    Flexible time, and can get a good amount of pay. Also the people who work here are very friendly and will help you with anything you need.

    Cons

    Have to call people blindly, when having an interview make sure to go through exactly what you have to do on a daily basis.

    Advice to Management

    None


  5. "Depends on Your Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Phoenix, AZ
    Current Employee - Consultant in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Good amount of vacation time, a lot of great people working for them, good maturity benefit with a mother's room available, health insurance is okay but what they have currently is worse than what they used to have.

    Cons

    The departments often don't work collaboratively and there have been a lot of layoffs with many departments... really lacking in IT and technology!!! Unrealistic goals in that regard, and upgrades have gone disastrous. Performance review program has slightly improved but the sales departments are on a curve so there's almost no point in trying to exceed goals. Some departments are cool with working from home, but it's not a company wide privilege.

    Advice to Management

    Be honest to your employees (as much as possible), support them because the EEs are the company! If someone leaves, support their evolution and don't keep it a secret where everyone they work with doesn't find out until 2 months later.


  6. "investment specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    work life balance, networking opportunities , flexible schedule depending on the department

    Cons

    not much opportunities for growth unless working in the home office, pay isn't great


  7. Helpful (1)

    "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Good benefits, competitive salary, large campus with amenities

    Cons

    Rough past 2 years - constant fear of layoffs, changes in leadership, questionable investments, very gossip-y culture

    Advice to Management

    The vibe is that management doesn't care about the typical employee - need to change that.

  8. "Agent review"

    StarStarStarStarStar
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Potential to create your own schedule and income.

    Cons

    You do all the work to create your own business and end up giving most of what you earn back to Mass. It's the illusion of ownership.


  9. Helpful (3)

    "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Enfield, CT
    Former Employee - Senior Product Manager in Enfield, CT
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Great direct manager, good colleagues, relatively competitive compensation

    Cons

    Business unit senior leaders jockeying for position. Poor communication to and respect for employees. No single vision- all have their own agendas. Slow and inward-focused teams that cannot respond effectively and timely to market place challenges.

    Advice to Management

    Have a common vision and purpose. Give employees autonomy and ability to implement good ideas rapidly and when necessary outside the strictures of the corporate infrastructure. Realize and respond to the fact that your processes own you, you do not own your processes.


  10. Helpful (2)

    "Challenges and Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Springfield, MA
    Former Employee - Assistant Vice President in Springfield, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    * Some great people
    * Stated organizational appetite for change and reinvention
    * Mutual company (long term perspective)
    * Doing some innovative things (for the industry)

    Cons

    * More and faster change than organizational culture can support
    * The conflict created when the culture (old, slow, WASP, consensus, failure-averse, change-averse) is at odds with leadership's aspirations (fast, fresh, diverse, innovative)
    * Lots of layoffs, some of which were poorly managed and messaged


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