MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated July 16, 2017
157 reviews

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157 Employee Reviews

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Pros
  • Work from home option is very flexible (in 15 reviews)

  • Supportive management, good benefits, good people to work with (in 30 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 19 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. "Financial services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Services Representative in San Antonio, TX
    Current Contractor - Financial Services Representative in San Antonio, TX
    Recommends

    I have been working at MassMutual as a contractor (More than a year)

    Pros

    This job really offers the flexibility to work when and where you want to. MassMutual is a company that clearly puts its clients first as proven by its policies.

    Cons

    You must be self motivated to excel in this career.


  2. "Financial Advisor for Mass Mutual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Financial Advisor in New Windsor, NY
    Current Contractor - Financial Advisor in New Windsor, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual as a contractor (More than a year)

    Pros

    Thinking outside of the box is encouraged in this company as compared to other Financial Companies that I have worked for. The Financial Strength of the company is incredibly good and with a long history of such. There is nothing like a Mutual Company rather than a Stock driven company to work for. It gives both me and my clients confidence. Mass Mutual actually cares about people and shows it concretely with programs like their free Life Bridge for education of beneficiaries program.

    Cons

    All commission driven rather than salary driven careers are difficult to establish. You have to be very sure that this is the career for you...that it is your "calling". Office fees and expenses can be inordinately high unless you keep a good handle on things.

    Advice to Management

    Offer a minimum training allowance no strings attached once Contract A is reached.Also, I do not like being charged technological advancement fee regardless of whether I'm using said technology or not

  3. Helpful (1)

    "Prospecting required, job #1."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Dallas, TX
    Former Employee - Financial Advisor in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Very good company, strong products and well managed.

    Cons

    You must constantly prospect for new clients.

    Advice to Management

    Make sure applicants know what is involved with constant prospecting.


  4. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Financial Advisor in New York, NY
    Former Intern - Financial Advisor in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MassMutual as an intern

    Pros

    I had a very good experience with this company. They were very helpful in aiding if you were unsure as to a particular task you had. 5/5

    Cons

    I did not have any cons working with this company, everyone was extremely helpful and especially friendly. It was a great initial internship.

    Advice to Management

    Everyone acts the way they act to you as they do to their fellow employers. No one skews their personality or work ethic just to impress, everyone is true hearted


  5. "Mass Mutual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Lombard, IL
    Former Employee - Financial Representative in Lombard, IL
    Recommends
    Positive Outlook

    Pros

    Great people and an awesome environment

    Cons

    Lack of salary and consistency in advancement opportunities


  6. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Clifton, NJ
    Current Employee - Financial Advisor in Clifton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great technological resources
    very attractive compensation
    focus on doing the right thing for the client

    Cons

    Can't find any cons - if you prefer regular compensation and 9-5 hours, this is not for you. Not for non-ambitious individuals


  7. "Administrative Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fremont, CA
    Current Employee - Anonymous Employee in Fremont, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great office culture! I enjoy coming into work every morning and working alongside happy, friendly people!

    Cons

    No cons, I love my job.

    Advice to Management

    Keep up the great work. I always look forward to off site team building events!

  8. "Financial Services Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in Detroit, MI
    Current Employee - Financial Services Professional in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Progressive and forward thinking company. Non-captive. Their mantra is how can we help you succeed? Great resources available. Knowledgeable staff at all levels. Products are well designed. It is truly your own business, but an agent is set up as an employee, but still get all of our own write-offs for tax purposes. The best part is the pension and renewal income streams.

    Cons

    Straight commission is tough. Underwriting takes a lot of time sometimes. Other than that I cannot think of any cons to being an agent with MassMutual.

    Advice to Management

    Would be nice if we were on a true salary until we have built up a book of business. Love the latest sales training.


  9. "Retirement services csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Specialist in Memphis, TN
    Current Employee - Retirement Specialist in Memphis, TN
    Recommends
    Positive Outlook

    I have been working at MassMutual full-time (More than 5 years)

    Pros

    Transparent company leaders, growing business and value of work life balance

    Cons

    Limited options in this part of country


  10. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Virginia Beach, VA
    Former Employee - Executive Assistant in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    I was lucky enough to work for a General Agent who was wonderfully supportive and an all around great boss.

    Cons

    You have to work hard for great outcomes, which isn't really a con, but if you don't put in the work then you will not be successful.


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