MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated July 22, 2017
782 reviews

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Pros
  • Work from home option is very flexible (in 15 reviews)

  • Supportive management, good benefits, good people to work with (in 30 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 19 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. "Investment Analyst - Boston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual full-time

    Pros

    Benefits are very solid +

    Cons

    Career Growth and opportunities are slow


  2. "Politics, Elitist organization"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time

    Pros

    Strong brand and product suite

    Cons

    Disconnected, arrogant senior leadership team

    Advice to Management

    Strong firm name, but so much unhappiness at all staff levels. They need more engagement, stronger partnerships, more listening, and less arrogance (with both internal staff and external business partners) You are unfortunately very unaware of what other business partners are saying outside your walls - it is not good. If you can try and connect more, and allow leadership to "lead", you will see improvements.

  3. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Pittsburgh, PA
    Current Employee - Sales Representative in Pittsburgh, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    Flexible time, and can get a good amount of pay. Also the people who work here are very friendly and will help you with anything you need.

    Cons

    Have to call people blindly, when having an interview make sure to go through exactly what you have to do on a daily basis.

    Advice to Management

    None


  4. "Depends on Your Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Phoenix, AZ
    Current Employee - Consultant in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Good amount of vacation time, a lot of great people working for them, good maturity benefit with a mother's room available, health insurance is okay but what they have currently is worse than what they used to have.

    Cons

    The departments often don't work collaboratively and there have been a lot of layoffs with many departments... really lacking in IT and technology!!! Unrealistic goals in that regard, and upgrades have gone disastrous. Performance review program has slightly improved but the sales departments are on a curve so there's almost no point in trying to exceed goals. Some departments are cool with working from home, but it's not a company wide privilege.

    Advice to Management

    Be honest to your employees (as much as possible), support them because the EEs are the company! If someone leaves, support their evolution and don't keep it a secret where everyone they work with doesn't find out until 2 months later.


  5. "investment specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    work life balance, networking opportunities , flexible schedule depending on the department

    Cons

    not much opportunities for growth unless working in the home office, pay isn't great


  6. Helpful (1)

    "Dated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Los Angeles, CA
    Former Employee - Financial Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Job is fairly easy to get even though they'd like to make it seem like it isn't

    Cons

    - Dated sales strategy, promotes cold calling, door to door sales when (IF) anyone is in the market for insurance they will be going online.
    - Offices will charge for everything, copies, cubicles, everything.
    -Mandatory morning meetings that get pretty useless and repetetive after going for a month or two


  7. "Grasping for Relevance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MassMutual full-time

    Pros

    Benefits are expansive, but medical option is limited to one.

    Cons

    Culture, Pay, and Senior Management

    Advice to Management

    Clean house from the top down. When I arrived I heard about how they never laid people off. In my second year, they had the biggest layoff in company history, and haven't stopped laying people off ever since. They are chasing a future they don't understand. Get people in the C-suite and other leadership that do.

  8. Helpful (1)

    "Decent position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    great vacation package, solid mon - fri

    Cons

    endless/repetitive work, no room to grow


  9. "Great team environment!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly, focused employees . Very helpful and supportive of one another. Purposeful work with a lot of variety. Opportunities to use many skill sets, such as presenting, writing, researching, analyzing,promoting and more. Many professional development opportunities,as well.

    Cons

    Limited remote work or telecommute opportunities. No ability to complete the many aspects of the job that can done anywhere,anywhere. Case management requires a lot of time sensitive paperwork to be regularly done.

    Advice to Management

    More flexible scheduling opportunities.


  10. Helpful (1)

    "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Good benefits, competitive salary, large campus with amenities

    Cons

    Rough past 2 years - constant fear of layoffs, changes in leadership, questionable investments, very gossip-y culture

    Advice to Management

    The vibe is that management doesn't care about the typical employee - need to change that.


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