MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated November 20, 2017
482 reviews

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Pros
  • great benefits and great training (in 35 reviews)

  • e work from home opportunities) (in 16 reviews)

Cons
More Pros and Cons

  1. "You get what you put in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in Houston, TX
    Current Employee - Financial Services Professional in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    Great array of competitive insurance products. Non-captive agency which provides more options to service the client. Ongoing in-house sales and product training provided, as well as occasional opportunities to obtain CE Credits to maintain licensure. Uncapped earning potential, particularly after you obtain your FINRA securities licenses. Firm will fund State Insurance License exam fees as well as provide study materials.

    Cons

    Can be a very lonely career choice. While starting your career, be prepared to give 40 - 50% of your commission to a experienced Advisor while you learn the business for the first 3-6 months. MassMutual does not provide any lead lists. You generate all of your own leads, so if you have a weak network, you have a higher likelihood of failure. If you plan to take any FINRA exams, be prepared to come out of pocket for the Series 7/66 or the 6/63 exams (unlike competing firms) and training materials. "Orphan" clients are generally not provided to new Advisors. 100% commission after your "training year." In-house training is wholly geared towards sales of various Life, Disability, and Annuity Insurance products which is constraining. Investment training is an afterthought and virtually non-existent within the firm although we have the capabilities for brokerage service, individual / group retirement accounts, and managed money "wrap" accounts, which I feel is an squandered opportunity. Career-wise, the trajectory is pretty flat compared to other industries.

    Advice to Management

    For new hires, the training salary should be a little more competitive. At a minimum there should be parity with rival firms and their respective training "salary." With the rebranded name into "MassMutual Financial Group," we need to take the investment side of the business seriously. By treating the investment side of the business as an afterthought culturally, we are leaving money on the table. New advisors on a 100% commission shouldn't have to dig deeper into their pockets for investment licenses. Encourage all new hires to obtain at least their Series 6/63 licenses within the first 6 months.


  2. "President"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Long Hours but great opportunity and sky is the limit comp..

    Cons

    long lead time but worth it as many deals are high 6 figures to low 7 figures

  3. "Old ways"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Benefits, flexibility, no other pros.

    Cons

    Systems are old and hard to work with, takes way too long to get anything done, hard to get help when you don't know how to do something/what to do, communication is sorely lacking...


  4. "Financial Advisor"

    StarStarStarStarStar
    Current Employee - Financial Advisor in Phoenix, AZ
    Current Employee - Financial Advisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Great training, support, and resources. Receive compensation from insurance and investment sales.

    Cons

    There is no base salary. I recommend having a savings to use for potential months of no compensation.


  5. "Financial Planner"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Great products and good support from the home office

    Cons

    commission only job - must have a network or natural market to generate clients


  6. "Opportunities are there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time

    Pros

    Potential to make great money if you can bring people in the door.

    Able to sell products that aren't MM.

    Cons

    Good training but absolutely no investment in their workforce, have to pay for literally everything out of pocket.

    Advice to Management

    Invest in your workforce.


  7. "Summer Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual as an intern

    Pros

    Great work environment and very friendly people.
    Although it is commission based and you run your own practice, you are encouraged to do 'Joint-Work', i.e. work together with other agents.
    Financially rewarding if you put the hours in.
    Have the full support of the company behind you.

    Cons

    Solely commission based salary can be challenging.

    Advice to Management

    Keep up the good work and don't lose focus of the business we are in, which is one for the people, and specifically helping people.

  8. "MetLife threw us under the bus!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Madison, WI
    Current Employee - Financial Advisor in Madison, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at MassMutual full-time (More than 5 years)

    Pros

    Flexible schedule, solid reputation

    Cons

    You have to sell MassMutual products to keep health benefits and your job!

    Advice to Management

    As a former MetLife career agent, I believe management should embrace competition and let the advisor and client decide what product is best vs. forcing us to lead with a MassMutual product to keep our benefits. Shame on you MassMutual!


  9. Helpful (1)

    "Client Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Really great company to work for. Looks good on the resume

    Cons

    Maybe change up some of the training so it's not so boring


  10. "Work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Their is an opportunity for real autonomy. You set your own schedule and have flexibility in the products you promote to clients.

    Cons

    The learning curve can be a very lonely experience. The process of trial and error will eat up a lot of your initial enthusiasm.

    Advice to Management

    No enterprise can succeed without energetic leadership and well defined goals. Very often, these are lacking in the firm.


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