MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated August 15, 2017
785 reviews

Filter

Filter

Full-timePart-time

785 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work from home option is very flexible (in 15 reviews)

  • Great benefits for a statutory W2 emplyee (in 31 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 20 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. "Depends on Your Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Phoenix, AZ
    Current Employee - Consultant in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Good amount of vacation time, a lot of great people working for them, good maturity benefit with a mother's room available, health insurance is okay but what they have currently is worse than what they used to have.

    Cons

    The departments often don't work collaboratively and there have been a lot of layoffs with many departments... really lacking in IT and technology!!! Unrealistic goals in that regard, and upgrades have gone disastrous. Performance review program has slightly improved but the sales departments are on a curve so there's almost no point in trying to exceed goals. Some departments are cool with working from home, but it's not a company wide privilege.

    Advice to Management

    Be honest to your employees (as much as possible), support them because the EEs are the company! If someone leaves, support their evolution and don't keep it a secret where everyone they work with doesn't find out until 2 months later.


  2. "investment specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    work life balance, networking opportunities , flexible schedule depending on the department

    Cons

    not much opportunities for growth unless working in the home office, pay isn't great

  3. Helpful (1)

    "Dated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in Los Angeles, CA
    Former Employee - Financial Representative in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Job is fairly easy to get even though they'd like to make it seem like it isn't

    Cons

    - Dated sales strategy, promotes cold calling, door to door sales when (IF) anyone is in the market for insurance they will be going online.
    - Offices will charge for everything, copies, cubicles, everything.
    -Mandatory morning meetings that get pretty useless and repetetive after going for a month or two


  4. Helpful (1)

    "Decent position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    great vacation package, solid mon - fri

    Cons

    endless/repetitive work, no room to grow


  5. "Great team environment!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Friendly, focused employees . Very helpful and supportive of one another. Purposeful work with a lot of variety. Opportunities to use many skill sets, such as presenting, writing, researching, analyzing,promoting and more. Many professional development opportunities,as well.

    Cons

    Limited remote work or telecommute opportunities. No ability to complete the many aspects of the job that can done anywhere,anywhere. Case management requires a lot of time sensitive paperwork to be regularly done.

    Advice to Management

    More flexible scheduling opportunities.


  6. Helpful (1)

    "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Good benefits, competitive salary, large campus with amenities

    Cons

    Rough past 2 years - constant fear of layoffs, changes in leadership, questionable investments, very gossip-y culture

    Advice to Management

    The vibe is that management doesn't care about the typical employee - need to change that.


  7. "Overall a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    There are some great people working for the organization, and the office atmosphere is enjoyable. Benefits are good though there aren't a lot of options for medical coverage.

    Cons

    Various departments within the organization do not work together effectively. The expectation is that the rank and file employees hold each other accountable for working as a team, but mid to senior level management fails to hold their counterparts accountable. Company is way behind on technology in some areas.

  8. "Agent review"

    StarStarStarStarStar
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Potential to create your own schedule and income.

    Cons

    You do all the work to create your own business and end up giving most of what you earn back to Mass. It's the illusion of ownership.


  9. Helpful (10)

    "Don't walk, RUN away - not a place for talented people"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Boston, MA
    Current Employee - Project Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    If you're a Data Scientist maybe - any body else, especially development, Customer Experience, this is NOT the place for top talent, career path.

    Cons

    Horrible morale, working environment. Management openly solicits feedback to get rid of people.

    Advice to Management

    Leadership from VP level up is arrogant and out-of -touch ... and doesn't care what you think. Don't be fooled by doing an Engagement Survey you're addressing people's concerns.


  10. "Financial Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time

    Pros

    Nice colleagues, nice work environment

    Cons

    No leads, adrift as a salesperson

    Advice to Management

    Provide leads


Showing 785 of 887 reviews
Reset Filters