MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated July 27, 2017
222 reviews

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222 Employee Reviews

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Pros
  • Work from home option is very flexible (in 15 reviews)

  • Great benefits for a statutory W2 emplyee (in 31 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 20 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. "Overall good company if you can survive with commission based only job. If you are good talking and persuading people."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time (Less than a year)

    Pros

    Flexible work hours. Unlimited earning potential. Very helpful staff members from home office to help you in case design. Tuition Reimbursement for higher designations.

    Cons

    Commission based job. Hard to survive in the first few years. You are on your own when it comes to finding clients and getting businesses from them. No good training and development for new advisors.

    Advice to Management

    Have a salary based model for few years to help young advisors in building their book of business. offer More training and developmental classes.


  2. "Living history at MassMutual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time (More than 10 years)

    Pros

    MM still supports multi-directional career development. It's an organization that allows employees to explore new disciplines and areas of the business.

    Cons

    Despite regular and frequent re-orgs, the company continues to suffer from an antiquated structure, operational model and overwhelming resistance to change. After spending years and countless resources on implementing a lean management system, virtually nothing has changed and it's back to business as usual with all the same old problems unsolved. In the end the effort was a massive disruption that didn't deliver. Very unfortunate for those who were open-minded and willing to try a new way of operating.

    Advice to Management

    There is little accountability across the organization. Demonstrate leadership by actually holding people accountable and making it safe to expose and discuss issues.

  3. Helpful (1)

    "Mass Mutual Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Enfield, CT
    Current Employee - IT Consultant in Enfield, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent benefits and good work life balance.

    Cons

    Poor location. Lack of diversity

    Advice to Management

    Hire more college graduates to increase diversity


  4. "Financial Services Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual as an intern

    Pros

    - Self motivated work environment
    - High market earnings potential
    - Caring staff who want to help you succeed
    - Sponsorship for Series 6 and 63
    - Training provided
    - Agents wiling to partner on cases

    Cons

    - High employee turnover
    - 10% industry employee retention
    - Client unreliability
    - High competition in client market
    - Always receiving pep talks
    - Lots of cold calling and cold leads

    Advice to Management

    It would be better to offer a base salary to employees for at least the first year of their job while they try to et their practice off the ground. It is mentally tolling to have to stress about making money while putting in the grueling effort of building up a client base.


  5. "Great Company"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Large Fortune 500 company that has great insurance prodcuts

    Cons

    Large company with plenty of beauracracy


  6. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits are good. Credit union on campus

    Cons

    no work/life balance. Db department


  7. Helpful (1)

    "It Communcations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Public Relations Specialist in Springfield, MA
    Former Employee - Public Relations Specialist in Springfield, MA

    I worked at MassMutual full-time (Less than a year)

    Pros

    great facility, nice people. Excellent benefits and perks.

    Cons

    Management doesn't really know how to manage. They pass employees off on lower level manager so they don't have to deal with them

  8. Helpful (1)

    "Customer Service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great Coworkers and Nice Parking Garage

    Cons

    Required to work through lunch


  9. "Financial Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    Pros

    MassMutual has great brand recognition, with a solid reputation and resources to back it up.

    Cons

    The opportunities for advancement afforded to me did not align with my expectations.

    Advice to Management

    Not everyone is the same, and while there are great opportunites for developing one's own business, the training and expectations are not always aligned with the individuals.


  10. Helpful (1)

    "Financial Adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Gilbert, AZ
    Current Employee - Financial Advisor in Gilbert, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Manage yourself, work your own hours (though you are technically a small business owner so you have to work to make money).
    Unlimited earning potential
    Great 401k, and cash-balance plan

    Cons

    All commission, no salary.
    Health benefits are expensive and not great plans
    Not a lot of support from the company in regards to marketing.


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