MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated September 21, 2017
279 reviews

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279 Employee Reviews

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Pros
  • Great work environment and very friendly people (in 41 reviews)

  • great benefits and great training (in 32 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 21 reviews)

  • Compensation is predominantly commission based (in 26 reviews)

More Pros and Cons

  1. "Digital Fabric Co-op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    1) Awesome guys and workplaca

    Cons

    1) No proper Team management on higher level


  2. Helpful (1)

    "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative in Enfield, CT
    Current Employee - Client Service Representative in Enfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Some of the people who work here are the best you'll meet

    Cons

    Absolutely no accountability. Will never admit error which can be cumbersome when you're the one who has to explain it

    Advice to Management

    Accountability

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Saddle River, NJ
    Former Employee - Customer Service Representative in Saddle River, NJ

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Great Benefits, Great Supervisors, Good People

    Cons

    low starting salary, hours not very flexible


  4. "Actuarial Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    A good place for work-life balance

    Cons

    The location is a disadvantage comparing to other companies


  5. "Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual as a contractor

    Pros

    Support from management.
    Technology availability
    Benefits are comprehensive
    Various Agencies provide different support to types of product

    Cons

    Heavy on the Management side
    Did not really seem dedicated to Securities Business
    Changed products that sold well and guarantees

    Advice to Management

    Advise up front that you want them to sell company products


  6. "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 10 years)

    Pros

    high profile position with flexibility. eligible for additional variable compensation

    Cons

    job security and lack of promotion opportunities

    Advice to Management

    promote valued employees to advance their careers


  7. "The work is good if you know how to be your own boss"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Miami, FL
    Former Employee - Financial Services Representative in Miami, FL
    Recommends
    Positive Outlook

    I worked at MassMutual (Less than a year)

    Pros

    Good atmosphere and positive energy in the office. Co-workers willing to help out. The work itself is a little repetitive but you are your own boss and have good resources to work with.

    Cons

    The salary is not fixed and that might be an issue if you have fixed costs and bills to pay. Other than that everything else is fine.

    Advice to Management

    People working in the Miami office are awesome and it was a pleasure to work with all of them. The internship was 3 months long. Overall a positive experience.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL
    Recommends
    Neutral Outlook

    I worked at MassMutual (More than 10 years)

    Pros

    Good work environment, emphasis on work-life balance, very professional atmosphere

    Cons

    health benefits offered are expensive


  9. Helpful (1)

    "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Great minds to work with and hard working employees. Benefits are average and dress policy is awesome! Employees take pride in their jobs and consider the company their family.

    Cons

    Unfavorable business decisions in the Retirement Plan space causing undue financial stress. Disconnect between leadership and associates. Career paths are lacking. Multiple site locations feel disjointed.

    Advice to Management

    employees are at their breaking point for being asked to perform more services in an increasingly difficult environment. Employees don't feel valued when you pay the largest dividend to customers and then pay low bonuses and market increases.


  10. "Financial Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time

    Pros

    There are many pros to a variable salary job. Mass Mutual gives you the platform to help many people in all different capacities.

    Cons

    Getting a marketing plan is easier said than done. You must utilize your family and friends to get business off the ground. If you do not want to do this, be wary of the industry.

    Advice to Management

    Pair up all new reps with an older rep based on a mentor program to assist the transition into the business. Lure the older reps with fixed salary to be a part of this program.


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