MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated July 18, 2017
781 reviews

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781 Employee Reviews

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Pros
  • Work from home option is very flexible (in 15 reviews)

  • Supportive management, good benefits, good people to work with (in 30 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 19 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 25 reviews)

More Pros and Cons

  1. Helpful (2)

    "Challenges and Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Springfield, MA
    Former Employee - Assistant Vice President in Springfield, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    * Some great people
    * Stated organizational appetite for change and reinvention
    * Mutual company (long term perspective)
    * Doing some innovative things (for the industry)

    Cons

    * More and faster change than organizational culture can support
    * The conflict created when the culture (old, slow, WASP, consensus, failure-averse, change-averse) is at odds with leadership's aspirations (fast, fresh, diverse, innovative)
    * Lots of layoffs, some of which were poorly managed and messaged


  2. "Financial Services Professionals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in La Jolla, CA
    Former Employee - Financial Services Representative in La Jolla, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 8 years)

    Pros

    Provided A+ training for all new reps.

    Cons

    Favoritism to people close to the GA. (In the Past.)

  3. "MassMutual Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual part-time

    Pros

    Enjoyed working at the company - everyone was very friendly and helpful.

    Cons

    Not hard work at all - would have liked to learn more.


  4. "Solid insurance products, sales tactics need improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Remote Support Tech
    Former Employee - Remote Support Tech
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (Less than a year)

    Pros

    Technology, software, advisor support seemed to be above average. Whole Life product is the company's bread and butter.

    Cons

    Lacks ability to provide clients with "holistic advice" . Recent acquisition of MetLife Group continues to be challenging. Still operates under traditional "life agent" model. Not many advisor teaming opportunities either. Depends what you are looking for as a financial services professional.

    Advice to Management

    Diversify your workforce


  5. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (Less than a year)

    Pros

    Great Facility, Competitive pay, great benefits

    Cons

    No cons - it's a great company


  6. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Baltimore, MD
    Current Employee - Sales Agent in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at MassMutual full-time

    Pros

    Flexibility in work schedule. Unlimited earnings potential.

    Cons

    Takes about 5 years to feel that "you made it" 100% Commission, have to pay for rent, computer, mailings etc.


  7. Helpful (2)

    "Eh..."

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Financial Representative in Orlando, FL
    Former Employee - Financial Representative in Orlando, FL
    Doesn't Recommend

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Freedom to craft your own schedule.

    Cons

    Training was insufficient. It was sink or swim from the start.

  8. Helpful (2)

    "Performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (Less than a year)

    Pros

    Professionalism and opportunities for upward mobility.

    Cons

    It is too easy to get lost, given its size and many great employees have excited to other employers were their talents would be recognized and rewarded.

    Advice to Management

    Performance reviews should be more than checking boxes. Emphasis should be employee development.


  9. Helpful (1)

    "High School Cafeteria"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MassMutual full-time

    Pros

    Short commute, ability to work from home

    Cons

    No room for growth
    Middle School environment
    Good old boys club

    Advice to Management

    Stop hiring your cronies!
    Also, pay a fair salary and stop cutting benefits.


  10. "Steady"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Associate development is above par

    Cons

    out of market range; opportunities in phx ehhh


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