MassMutual Reviews in Springfield, MA | Glassdoor

MassMutual Springfield Reviews

Updated April 27, 2017
136 reviews

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Springfield, MA Area

3.3
Star Star Star Star Star
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
65 Ratings

136 Employee Reviews

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Pros
  • Great work environment, supportive mentors, highly recommend this internship opportunity if offered (in 29 reviews)

  • Stable Company, good benefits if you take advantage of them (in 28 reviews)

Cons
  • Commission only, no base salary or temporary salary while training (in 19 reviews)

  • It is 100% commission based, so the beginning can be very difficult to get through (in 23 reviews)

More Pros and Cons

  1. "Good place to career, good people to work with too."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Project Manager in Springfield, MA
    Former Contractor - Senior Project Manager in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual as a contractor (More than a year)

    Pros

    Supportive management, good benefits, good people to work with.

    Cons

    Need more support for IT operations to ensure technology is deployed successfully as well as provide career value and growth to your employees.

    Advice to Management

    Keep up the good work.


  2. "Sr. IT Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Recruiter in Springfield, MA
    Former Employee - Senior IT Recruiter in Springfield, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 5 years)

    Pros

    Good company benefits and great people.

    Cons

    Shifting culture without a clear HR vision.


  3. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Springfield, MA
    Current Employee - Sales in Springfield, MA

    I have been working at MassMutual (More than 5 years)

    Pros

    it was an okay environment to work in.

    Cons

    The training was not very good.

    Advice to Management

    They need to respond better .


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  5. Helpful (2)

    "It WAS a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Springfield, MA
    Former Employee - Director in Springfield, MA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at MassMutual (More than 10 years)

    Pros

    Lot of opportunity, ability to move around company.

    Cons

    Old systems that they refuse to update. Getting rid of loyal employees as a cost cutting measure. Loyalty use to run both ways. No longer. Crandall is in it for his bonus.

    Advice to Management

    You can't get rid of all the knowledgable people to save a couple of bucks. Crandall wants to be Amazon and Google but can't seem to find a senior management team, including himself, to put in a decent administration or claim system. Infrastructure is stuck in 1990. MMWay is dead. Best get used to it. What a waste of millions of dollars.


  6. "Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Springfield, MA
    Former Employee - Developer in Springfield, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MassMutual full-time (More than 10 years)

    Pros

    The pay was decent and so were the benefits.

    Cons

    It was a sweatshop. There was no work-life balance and management didn't care. The company only wanted more.

    Advice to Management

    Treat your employees with some respect.


  7. "Financial Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Current Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Strong company with cash on hand and private

    Cons

    Turnover throughout the company is excessive

    Advice to Management

    Retain your top talent and pay accordingly, with proper raises year over year. Get rid of the bonuses and just pay a higher salary with raises


  8. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 8 years)

    Pros

    People & assigned projects

    Cons

    Non at that time. Management lacked in communication sometimes


  9. "Data Science Development Program (DSDP)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Science Development Program in Amherst, MA
    Current Employee - Data Science Development Program in Amherst, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    DSDP: great for anyone who's serious about building a variety of technical skills, you get to take classes at UMass CICS as a non-degree or Master's student, smaller tightly-knit group located in Amherst, emphasis on mentorship/development, gain business experience from working with a variety of internal MassMutual teams, great pay right out of college, career opportunities available after the 3-year program.

    I'm still excited to come to work every day. It has a research lab/startup, rather than a corporate office, vibe. A typical project lasts several months and has a few phases, so you're not stagnating on tasks--I'm constantly learning. I'm given both mentorship and autonomy, and have opportunities to touch all aspects of a data pipeline. The management/senior management is approachable, and my peers are pretty great.

    MassMutual in general: good employee benefits (particularly the federal credit union, life insurance obviously), accessible and helpful HR, a variety of interesting problems that need solving

    Cons

    Don't love the high deductible health plan options


  10. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 8 years)

    Pros

    People and opportunities abound. They offer great training and education programs to further your development and career

    Cons

    Large corporation that moves a glacial speed

    Advice to Management

    Reward innovation, move quicker


  11. "DSDP: Good atmosphere and coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analytics Consultant in Amherst, MA
    Current Employee - Data Analytics Consultant in Amherst, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    I am under the Data Science Development program, working as a Data Analytics consultant. The biggest pro of the job is the people I get to work with. The office has a culture of collaboration where people are encouraged to pick up new skills, and the atmosphere is fairly relaxed with good individuals.

    Cons

    There are some aspects of the program which are still being developed, but everything is going as expected.


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