MassPRO Reviews | Glassdoor

MassPRO Reviews

10 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Laura Moore
5 Ratings

Employee Reviews

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  1. "Great Company Run by Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandiser
    Current Employee - Merchandiser
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with MassPro for years. They are a great merchandising company to work for. Larry and Paul are the best. Always clear, positive and very supportive of their employees.

    Cons

    No problem with MassPro. As with all merchandising jobs, hours come and go as retail needs change.

    Advice to Management

    Don't change!


  2. "Retail Merchandiser"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Plainfield, IL
    Current Employee - Anonymous Employee in Plainfield, IL

    I have been working at MassPRO (Less than a year)

    Pros

    Great company to work for. They are very loyal to their employees!

    Cons

    None that I can think of.

  3. "Administrative Appeals Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Appeals Coordinator in Waltham, MA
    Former Employee - Administrative Appeals Coordinator in Waltham, MA
    Recommends
    Negative Outlook

    I worked at MassPRO (More than 5 years)

    Pros

    Great group of co-workers to work with.

    Cons

    My department was open 24/7 365 which was very challenging at times.


  4. "Review Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Review Case Manager in Waltham, MA
    Current Employee - Review Case Manager in Waltham, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MassPRO full-time (More than 3 years)

    Pros

    We are a very good team. We have a very good department which works on a very tight time line.

    Cons

    Our department will be going away as of 7/31. I'll miss this job.


  5. "Believe in what they do!"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at MassPRO full-time (More than 3 years)

    Pros

    Great benefits
    Work life balance
    Engaged Human Resources and middle management
    Team is dedicated to making an impact on the community

    Cons

    Loss of major contracts
    Lack of Sr management communication

    Advice to Management

    Communicate to employees regarding contract changes
    Change management should be communicated regularly


  6. "A sinking ship!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MassPRO full-time (More than a year)

    Pros

    They pay for a Boston Sports Cub gym membership for every full time employee.

    They offer tuition reimbursement

    Nice size cubicle with tall walls which give you privacy.

    Cons

    I have worked at Masspro full time for about 2 years. In those 2 years, the company did not provide pay increases or bonuses.

    They are losing money, and contracts. They are laying people off by the boat load!!!!

    The company's technology is very archaic, employees do not even have the capability to scan! Everything about how the company is ran and operated is reminiscent of the 1980's. They are wasteful when it comes to paper. They are not efficiently allocating employees time because they expect us to manually input information in more than one software when they should employee a streamlined method.

    They don't even have the capability to receive company email on any device other than the desk top computer at work. There is no work from home option.

    There is a lot of blantant, conniving, activity where favorites are being played and those victims in the cross fire do not last long because they are laid off/fired. I have seen it 3 times .

    Management plays favorites . However the fact that they are incompetent, is more alarming! In any other company these managers could not be managers because they lack tact, know-how, and people skills. My experience with one manager in particular was similar to me being bullied by her

    They are famous for piling more work on you because they laid off/ fired someone and then demand to know why you worked over time.

    HR is also incompetent because she can not fill posistions in a timely fashion.

    There is no room for growth!

    Advice to Management

    When you find employees who are eager to grow and willing to work, do not under estimate or under utilize what they can bring to the table.

    Take a series of classes on how to be an effective manager.

    Invest in better technology.

    Stop employing those who are dead weight while letting those who are capable go.

    QUIT!!!!!!!!


  7. "Awful experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at MassPRO full-time (More than a year)

    Pros

    none. The place lacked direction

    Cons

    Laura Moore has no business running that organization. She haas no vision.

  8. "Slow paced, relatively high paying company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassPRO full-time

    Pros

    relatively high paying company, open to work from home options with certain managers

    Cons

    Slow pace, Management has no integrity toward employees, has layedoff employees who worked for 25 years and employees that contributed immensely to project deliverables

    Advice to Management

    Lay Off low performers if Company is not doing well financially


  9. Helpful (1)

    "Good people bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at MassPRO full-time

    Pros

    Good people (wel not all)

    Cons

    No management keep loosing money so they want to cut expenses by squeeze the employees

    Advice to Management

    Just grow up and leave the comany


  10. Helpful (2)

    "Brand Merchandising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in New York, NY
    Former Employee - Merchandiser in New York, NY
    Recommends
    Neutral Outlook

    I worked at MassPRO full-time (More than 10 years)

    Pros

    Very punctual with paychecks, paid on W-2.
    Good for part-time work
    Prompt communication replies

    Cons

    No paid vacations, holidays, or benefits

    Advice to Management

    Find ways to keep productive workers employed when their clients' businesses change.