Massachusetts Department of Children and Families Reviews | Glassdoor

Massachusetts Department of Children and Families Reviews

Updated May 30, 2019

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Found 28 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
72%
Approve of CEO
Massachusetts Department of Children and Families CEO Marylou Sudders
Marylou Sudders
6 Ratings
  1. "Social Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Licensed Clinical Social Worker in Hyde Park, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massachusetts Department of Children and Families full-time for more than a year

    Pros

    Home visits, freedom, flexibility , the ability to change a family's life for the better and the opportunity to help children that are trained exposed or inflicted.

    Cons

    Not enough hours in the day to complete all of the paperwork that we have to do. If we can have less paperwork then the job would be a little easier

    Advice to Management

    I don't have much to say to management as they are changing policies and regulations frequently and change is good.

    Massachusetts Department of Children and Families2018-03-14
  2. "great coworkers but overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Worker/Case Manager in Chelsea, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massachusetts Department of Children and Families full-time for more than a year

    Pros

    great coworkers, mileage, bonuses, tons of OT

    Cons

    overworked and unrealistic expectations for work load

    Advice to Management

    in need of hiring more workers

    Massachusetts Department of Children and Families2019-05-30
  3. "Poorly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Services Coordinator in Framingham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Massachusetts Department of Children and Families full-time for more than 10 years

    Pros

    Benefits and leave time off

    Cons

    salary and work load and poorly managed area offices with non or no training managers running them. Lots of hiring do to who you know or who likes you.

    Advice to Management

    Do not apply for mgmt positions

    Massachusetts Department of Children and Families2019-04-19
  4. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Receptionist in Charleston, SC
    Recommends
    Positive Outlook

    I worked at Massachusetts Department of Children and Families part-time for more than a year

    Pros

    Enjoyable work Mostly pleasant atmosphere Flexible schedule Very family oriented Decent pay

    Cons

    Some employees are unprofessional & flat out mean Mostly women employees..self explanatory Direct deposit unavailable Not much room for growth

    Advice to Management

    It’s okay to change things up once in a while. Overall, keep up the great work!

    Massachusetts Department of Children and Families2019-02-03
  5. "Before you DCF, read this."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Worker in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Massachusetts Department of Children and Families full-time for more than 3 years

    Pros

    Support from other workers, ability to help families who are struggling, build relationships with other professionals in various agencies

    Cons

    Not a lot of control over your schedule, tons of paperwork and deadlines, out of touch management, heavy caseload

    Advice to Management

    Listen and consider ideas that come from staff.

    Massachusetts Department of Children and Families2018-11-27
  6. "Social Worker AB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Worker in Arlington, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Massachusetts Department of Children and Families full-time for more than a year

    Pros

    good benefits, self-directed work, flexibility

    Cons

    overly bureaucratic, inconsistent and undefined expectations, stressful, unsupportive/competitive work environment

    Advice to Management

    trust workers instead of focusing on personal liability, create a more inclusive/accepting office culture

    Massachusetts Department of Children and Families2018-11-06
  7. "Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Massachusetts Department of Children and Families full-time for more than 3 years

    Pros

    Feeling of team, always something new happening, can be flexible

    Cons

    Sometimes the work load is overwhelming

    Massachusetts Department of Children and Families2018-09-03
  8. "Pretty straight forward state agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Medical Social Worker 
    No opinion of CEO

    I have been working at Massachusetts Department of Children and Families full-time for more than 3 years

    Pros

    Pension, decent starting salary for new/young social workers, potential for flexible scheduling

    Cons

    Difficult bureaucracy, management can be disconnected from the true work, difficult material, can significantly impact your own wellbeing

    Advice to Management

    Hire more managers from internal systems and gain a better understanding of the challenges that face social workers on the ground.

    Massachusetts Department of Children and Families2018-07-05
  9. "Ongoing Social Workee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ongoing Social Worker in Lowell, MA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Massachusetts Department of Children and Families full-time for more than 3 years

    Pros

    Make your own schedule Good benefits Good retirement plan Overtime is always available

    Cons

    Stressful work Not always supported by management

    Massachusetts Department of Children and Families2018-06-22
  10. Helpful (1)

    "Workers have no input"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ongoing Social Worker in New Bedford, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Massachusetts Department of Children and Families for more than a year

    Pros

    Excellent pay, retirement benefits, holidays off. Plenty of over time available.

    Cons

    Social workers' hands are constantly tied. Clinical knowledge, initiative and creativity are not valued. Supervisors make all decisions and judgement calls regarding the cases from their desk and the social worker who works directly with the families is essentially their messenger. This is not the job for someone who wants to make a difference or take pride in their work. Because of excellent retirement benefits, many...

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    Advice to Management

    Veteran staff needs to be retrained to align their practice with the current standards expressed in core training. New staff are told repeatedly to ignore all that was learned during core training. There needs to be required documentation of individual supervision from both perspectives. I was repeatedly told to ignore best practices, disregard clinicians and physicians and told by my supervisor never to document what...

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    Massachusetts Department of Children and Families2018-07-26
Found 28 reviews