Massachusetts Department of Children and Families Reviews | Glassdoor

Massachusetts Department of Children and Families Reviews

Updated July 4, 2017
15 reviews

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2.6
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Massachusetts Department of Children and Families Secretary Marylou Sudders
Marylou Sudders
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15 Employee Reviews

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  1. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, IL
    Former Employee - Anonymous Employee in Springfield, IL
    Recommends
    Positive Outlook

    I worked at Massachusetts Department of Children and Families (More than 8 years)

    Pros

    Flexibility, ability to do meaningful work

    Cons

    No cons really; the work can be stressful at times.

    Advice to Management

    keep up the good work!


  2. Helpful (2)

    "Social worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Boston, MA
    Former Employee - Social Worker in Boston, MA
    Doesn't Recommend

    I worked at Massachusetts Department of Children and Families full-time (More than a year)

    Pros

    Helping children and families, keeping children safe.

    Cons

    Management do not respect employees

    Advice to Management

    Treat employees with more respect

  3. "Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Plymouth, MA
    Former Employee - Social Worker in Plymouth, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Massachusetts Department of Children and Families part-time (More than a year)

    Pros

    Attempting to make families whole again

    Cons

    It can get very frustrating.

    Advice to Management

    Pay attention to the employees that are working directly with the parents.


  4. Helpful (2)

    "Accounting II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting II in Boston, MA
    Current Employee - Accounting II in Boston, MA

    I have been working at Massachusetts Department of Children and Families full-time (Less than a year)

    Pros

    Union Pension & Healthcare Benefits
    Helping Children & Foster Parents/Families

    Cons

    Major politics & favoritism. Lots of sexual harassment incidents due to the huge LGBT number of employees that work there. They do not know how to control their hormones. The salary is very low. Most of the employees are screwed up people who suffered trauma in their childhood and have not healed their wounds and bring their issues to work. (Highly uneducated and unprofessional staff) Overworked and under staffed.

    Advice to Management

    Create better policies that will prevent these situations and better the department's culture. This was a very hostile environment. The goal is to help children and families, but quite frankly that's not happening. If I could I would rate this place a minus zero. By far the worst place I've ever worked at.


  5. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Plymouth, MA
    Former Employee - Social Worker in Plymouth, MA
    Recommends
    Positive Outlook

    I worked at Massachusetts Department of Children and Families full-time (More than 5 years)

    Pros

    One of the most challenging jobs I've ever worked. I loved this job. It was nonstop and never boring. Worked with great co-workers and supervisors.

    Cons

    Caseload too high. Needs to be 15 cases per worker.

    Advice to Management

    Lower caseload


  6. "Social Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexibility, supportive environment, great state benefits

    Cons

    Over caseload, overworked, little room for growth, extremely high turnover


  7. Helpful (1)

    "Terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Massachusetts Department of Children and Families full-time (More than a year)

    Pros

    Working with adolescents that are motivated to be more than their past circumstance

    Cons

    Terrible managers
    Not enough time in the day to get the work done
    Car has ridiculous mile due to all the driving.
    High, overload on caseloads

    Advice to Management

    Change them out, new policies that support families and employees

  8. Helpful (4)

    "Sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker
    Current Employee - Social Worker
    Doesn't Recommend
    Neutral Outlook

    I have been working at Massachusetts Department of Children and Families full-time (More than 10 years)

    Pros

    When you do get to help children it's the most rewarding feeling ever.

    Cons

    Politic politics politics. Prevents trauma informed care from becoming trauma informed practice. Policies prevent manager from treating people and situations individually. Treat all as cookie cutter. Prevent kids from being with kin placements based on policy and criminal records from 1989 which you wait forever for waivers.in theEan time kids get split up and go to strangers. No flexibility

    Advice to Management

    Stop judging people based on history. Goal is to help people learn grow and change. We should commend change . Support your workers sometimes they know what's best for these families, not you because it is them who are in the home and know what these families are capable of. Tooany supervisors and managers have been jaded and have become closed minded and act in with a cya mentality which is NOT always in best interests of the children.


  9. Helpful (5)

    "Social Worker A/B"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker A/B in Springfield, MA
    Former Employee - Social Worker A/B in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Massachusetts Department of Children and Families full-time (More than 5 years)

    Pros

    You really enjoy and want to help children, the salary and benefits

    Cons

    Heavy workload, atmosphere is fear-driven, workers often suffer from PTSD for fear that something bad could happen in their 25+ caseloads. Supervisors and APM don’t support social workers. Supervisors will cover their own butts and let workers out to dry knowing they made the final decision. Supervisors or managers never get reprimanded for their actions / mistakes. If SW is friend or family of administration, they will have privileges for example their numbers can be low for months/ years they don’t get in trouble. DCF is for those who like to brown nose their superiors.

    Advice to Management

    To fix DCF they have to clean house, starting with administrators, supervisors and managers that have work for the Dept. since the 1970s. DCF workers should retire at 20 years of services.


  10. "Social worker A/b"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The work provides some flexability.

    Cons

    Safety is a big concern. Taking time off is difficult given the high caseload. Office morale is low overall


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