Massachusetts Department of Children and Families Reviews | Glassdoor

Massachusetts Department of Children and Families Reviews

Updated February 16, 2017
11 reviews

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2.6
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11 Employee Reviews

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  1. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, IL
    Former Employee - Anonymous Employee in Springfield, IL
    Recommends
    Positive Outlook

    I worked at Massachusetts Department of Children and Families (More than 8 years)

    Pros

    Flexibility, ability to do meaningful work

    Cons

    No cons really; the work can be stressful at times.

    Advice to Management

    keep up the good work!


  2. "Social Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexibility, supportive environment, great state benefits

    Cons

    Over caseload, overworked, little room for growth, extremely high turnover


  3. "Terrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Massachusetts Department of Children and Families full-time (More than a year)

    Pros

    Working with adolescents that are motivated to be more than their past circumstance

    Cons

    Terrible managers
    Not enough time in the day to get the work done
    Car has ridiculous mile due to all the driving.
    High, overload on caseloads

    Advice to Management

    Change them out, new policies that support families and employees


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  5. Helpful (3)

    "Sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker
    Current Employee - Social Worker
    Doesn't Recommend
    Neutral Outlook

    I have been working at Massachusetts Department of Children and Families full-time (More than 10 years)

    Pros

    When you do get to help children it's the most rewarding feeling ever.

    Cons

    Politic politics politics. Prevents trauma informed care from becoming trauma informed practice. Policies prevent manager from treating people and situations individually. Treat all as cookie cutter. Prevent kids from being with kin placements based on policy and criminal records from 1989 which you wait forever for waivers.in theEan time kids get split up and go to strangers. No flexibility

    Advice to Management

    Stop judging people based on history. Goal is to help people learn grow and change. We should commend change . Support your workers sometimes they know what's best for these families, not you because it is them who are in the home and know what these families are capable of. Tooany supervisors and managers have been jaded and have become closed minded and act in with a cya mentality which is NOT always in best interests of the children.


  6. Helpful (4)

    "Social Worker A/B"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker A/B in Springfield, MA
    Former Employee - Social Worker A/B in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Massachusetts Department of Children and Families full-time (More than 5 years)

    Pros

    You really enjoy and want to help children, the salary and benefits

    Cons

    Heavy workload, atmosphere is fear-driven, workers often suffer from PTSD for fear that something bad could happen in their 25+ caseloads. Supervisors and APM don’t support social workers. Supervisors will cover their own butts and let workers out to dry knowing they made the final decision. Supervisors or managers never get reprimanded for their actions / mistakes. If SW is friend or family of administration, they will have privileges for example their numbers can be low for months/ years they don’t get in trouble. DCF is for those who like to brown nose their superiors.

    Advice to Management

    To fix DCF they have to clean house, starting with administrators, supervisors and managers that have work for the Dept. since the 1970s. DCF workers should retire at 20 years of services.


  7. "Social worker A/b"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The work provides some flexability.

    Cons

    Safety is a big concern. Taking time off is difficult given the high caseload. Office morale is low overall


  8. "Decent start off pay"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Its really hard to say what is good about working for the agency and we don't make any decisions as front workers

    Cons

    Over case load and overworked


  9. Helpful (4)

    "Rewarding but hard work for social workers looking for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker in Pittsfield, MA
    Current Employee - Social Worker in Pittsfield, MA
    Recommends
    Positive Outlook

    I have been working at Massachusetts Department of Children and Families full-time (More than 10 years)

    Pros

    Good pay and benefits with upward potential. Lots of room to learn about a wide variety of topics and subjects. Ability to make a positive difference in people's lives.

    Cons

    Very hard work and currently hiring a lot of new staff due to high caseloads. Should improve in 6-12 months but it very hard to do everythingg expected right now (July 2014)

    Advice to Management

    Please stop expecting more all the time, at least wait until the staffing issues are resolved before asking for more, more , more! Good Social Workers are leaving because they can't possibly meet expectations. The best can go elsewhere. Recent managerial decisions which created the caseload crisis is at the expense of your experienced and knowledgeable staff. The best asset we have is an experienced social worker. They don't come in the door with the skills needed often. New staff are trained, and it take 1-2 years to be proficient, 3-5 to really excel.


  10. Helpful (4)

    "Great co-workers and opportunity for growth!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Worker in Springfield, MA
    Former Employee - Social Worker in Springfield, MA
    Recommends
    Neutral Outlook

    I worked at Massachusetts Department of Children and Families full-time (More than 3 years)

    Pros

    Flexible schedule, great parking, not a 100% sedentary job duty. Great experience

    Cons

    Not progressive, not always allowed to make decisions, emotional work, lots of paper work, not always safe. Lots of responsibility, court involvement that can be intimidating.

    Advice to Management

    Trust in employees more, help employees out more instead of those supervises that stay in office all the time.


  11. Helpful (4)

    "Difficult, draining, but rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Worker in Boston, MA
    Current Employee - Social Worker in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Massachusetts Department of Children and Families full-time (Less than a year)

    Pros

    the chance to make a difference, to step into a family's life at their worst moments and support them through it. There is also a strong union who advocates for the excellent benefits and good pay, and is working to make the work itself easier and more supported

    Cons

    It's exhausting and sometimes discouraging work, and every office functions very differently. Some are great, some are very disorganized. The general organizational culture will ask you to work as much as you can as long as you can and doesn't always remember self care.

    Advice to Management

    -lower caseloads
    -more attention to self-care and staff support
    -a more realistic approach to comp. time and overtime
    -Your clinical and personal support makes all the difference



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