Massage Envy Reviews | Glassdoor

Massage Envy Reviews

Updated February 27, 2017
1,695 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Massage Envy CEO Joe Magnacca
Joe Magnacca
124 Ratings

1,695 Employee Reviews

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Pros
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More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Great Family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Recruiting Director in Sacramento, CA
    Current Employee - Regional Recruiting Director in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massage Envy full-time (More than a year)

    Pros

    The camaraderie and cooperation shared between locations is awesome. It is great to work alongside people who really care about the customer experience, the employees and moving towards a successful and bright future. ME is a company that's sole purpose is to make people feel their best - how much better can it get?

    Cons

    Each location is independently owned and operated and not every culture is created equal. A poor culture can be harmful to a location in attracting and retaining great talent. Maintaining a great culture is very important to the well-being of the entire operation because the public looks at the company as a whole and not as individual units.

    Advice to Management

    Continue to provide avenues for the employees to be well and enjoy this business. Regular massage, continuing education and other perks will help to develop and keep the talent pool robust. Massage Therapists are our greatest asset - treat them as such.


  2. "Not a bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Licensed Massage Therapist in Isle of Palms, SC
    Former Employee - Licensed Massage Therapist in Isle of Palms, SC
    Recommends
    Positive Outlook

    I worked at Massage Envy part-time (More than a year)

    Pros

    All supplies are provided, being able to relax in your room if you don't have a client, ability to have a full schedule

    Cons

    You could make more contracting but at least all of the scheduling is done for you


  3. "Clinic Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Manager
    Current Employee - Clinical Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Massage Envy full-time (More than 3 years)

    Pros

    Flexible works with whatever you have going on.

    Cons

    Constant demand 24/7 at higher levels.


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  5. "Fun place with no growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Young fun place to work

    Cons

    No real growth and no benefits


  6. "Easy job to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Sales Associate in Los Angeles, CA
    Current Employee - Front Desk Sales Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Massage Envy full-time (More than a year)

    Pros

    Easy to learn millennium. Fast pace depending on location. Flexible schedule. Be willing to clean do laundry. High volume calls

    Cons

    There's no room to grow. Hours are based on sales. Hourly wages are minimum. You have to sale to every client


  7. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Massage Envy full-time

    Pros

    Great Model and makes it possible to help people. Great Customer service. Awesome Teamwork

    Cons

    Some locations open until 10pm. Can be too late in certain areas.


  8. "Flexible schedule"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Popular company with lots of members and provides flexibility for its employees

    Cons

    It seems these companies have employees that feel they are entitled and there is always some kind of drama


  9. "Service Desk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible Hours, Fun staff members, Clients generally nice, Employee Discounts

    Cons

    Late hours, weekend shifts, very corporate/structure based


  10. Helpful (1)

    "Good pay but not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Ann Arbor, MI
    Former Employee - Front Desk Associate in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Massage Envy part-time

    Pros

    •Pay was above minimum wage
    •awesome discount on Murad products
    •job was easy

    Cons

    •not enough hours
    •catty coworkers
    •unprofessional management


  11. Helpful (1)

    "Great for some aspects, bad for others"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massage Therapist
    Current Employee - Massage Therapist
    Doesn't Recommend
    Negative Outlook

    I have been working at Massage Envy full-time (More than 5 years)

    Pros

    If you are a busy person that does not want to deal with the hassle of a private practice and just wants to come to work then leave then ME is great. For the most part you have little to worry about. The schedule is extremely flexible, which makes work here very nice.

    Cons

    Basically when people say ME is the Walmart of the massage business, it is very true. Management and or Franchise owners have their own ideas about massage, which I found to sometimes oppose the massage therapists views. Little to no support for massage therapist.

    Advice to Management

    Listen to your massage therapist. Attention to detail goes a long way.



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