Massage Envy Reviews

Pros

Massage Envy in Palm Coast is the best job I’ve ever had! Most importantly you feel like a valued member in a positive environment. The compensation is above average with regular bonuses & amazing work life balance! The front desk is so helpful and goes above and beyond to keep the clinic running smoothly. Management is on top of everything and issues are handled immediately. Drama Free. They support your education and are constantly offering free courses. I have been an esthetician for 6 years and have been with massage envy for 4 of them at two different locations and the Palm Coast location exceeds all expectations of any franchised location in the industry!! The owners at this location CARE about the success of your career, and want everyone on their team to be winning!

Cons

I really don’t have any

Pros

My location's management is very good. They are helpful and treat employees very well and fairly. They genuinely care about their employees, which is refreshing. The clinic is large and clean with a sizeable break room. The work environment and culture is positive and very comfortable. Very nice place to work, love the people. Hours are pretty flexible depending on how much you want to work.

Cons

Your experience with your workplace will depend on that specific clinic because they are independently owned. Culture, pay, schedule requirements, etc will all vary. There is A LOT of room for variation in how the clinic is ran by the owners. There is a decent amount of pressure placed on sales and upselling. Occassionally communication has been lacking and could be improved upon. Yearly reviews/possible raises are usually very behind. Compensation is average, advancements in pay are relatively slow/low.

Pros

Helping people feel better and getting paid for it

Cons

One of the owners told me my repetitive stress injury “wasn’t from tripping over a box” so I didn’t qualify for workers compensation benefits though the company. Total BS. Nc state law says you have to file with the state before 30 days or you can’t get your injury covered, so basically I never got better and had to change careers. Typical capitalist Corporation that underpays and chews you out when you’re broken from being abused for profit. 15 bucks an hour wage when they charge 90 to guests. Oh, and they play the same exact loop of music all day long, 365 days a year and the rooms are at least 80 degrees at 8AM in the summer.

Pros

Flexible Schedule , Paid CEUs , One free massage/facial per month for full-time employees , employee discount on products (skincare , aromatherapy etc) Good for starting off your massage therapy career to learn. Most up-scale spas wont take you if you just have 1-2 years of practicing under your belt.

Cons

Raises are hard to achieve, they want you to sell X amount of Enhancements or sell X amount of memberships to new/returning members within a month. (the number is ridiculous at times. No breaks in between clients , you are basically working back to back like a machine. (although because of covid we have been given 15min cleaning windows after every client to sanitize the rooms) The free monthly massage/facial service does not roll over to the next month , basically if you don't use it - you lose it. These are subject to change depending on the franchise owner and management im going based on the massage envy that work in NJ

Pros

Family owned franchise. The owners of this location are actually pretty amazing. They care about us not just as employees but real people with real lives. I definitely don't feel like just another worker here. They are constantly trying to improve and ask our opinions about things and really listen and take our concerns and suggestions into consideration. *again....this is a location specific review....I have worked at another location with a different owner and did NOT have the same experience!

Cons

We're short staffed. We have more clients than therapists right now. It's still a franchise.