Massage Envy Reviews
Updated May 25, 2020
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Recommend to a Friend
Approve of CEO
Beth Stiller
54 Ratings
Pros
"Flexible schedule for college students" (in 293 reviews)
"And we're right by a mall, so we have plenty of traffic and stay totally booked" (in 174 reviews)
Cons
"No benefits or opportunities for growth" (in 141 reviews)
"Can become a little stressful with the little time between massages, nothing I can't handle though" (in 119 reviews)
"Easiest job ever!!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Massage Envy full-time
Pros
Computer work, sales commission, super easy
Cons
Closing late hours sucks sometimes
Massage Envy2020-05-22Massage Envy Franchising thanks you for your positive review!
"Flexibility and Busy Schedule"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo opinion of CEOI have been working at Massage Envy part-time for more than 8 years
Pros
If you are a person who likes to stay busy, work hard, and have a big company culture. ME is for you.
Cons
You can make more in two hours freelance than you can in one shift at ME
Massage Envy2020-05-25Massage Envy Response
May 26, 2020 –
On behalf of Massage Envy Franchising, thank you for your positive review and sharing this feedback.
"Great Place to a Build Career"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at Massage Envy full-time for more than a year
Pros
Opportunity to advance within the company while building a better technique. All coworkers are pleasant and easy to work with
Cons
Constant management turnover and delay in necessary products.
Massage Envy2020-05-15Massage Envy Response
May 18, 2020 –
On behalf of Massage Envy Franchising, thank you for your positive review and for sharing this feedback.
"Great job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsI worked at Massage Envy full-time for more than 3 years
Pros
Lots of growth and opportunity.
Cons
Not great pay or bonuses
Massage Envy2020-05-15"Best of the best"
I have been working at Massage Envy full-time
Pros
Good experience to all age groups
Cons
Revolving door And turn overs
Massage Envy2020-05-14Massage Envy Response
May 15, 2020 –
On behalf of Massage Envy Franchising, thank you for your positive review and feedback.
"Good first job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendDisapproves of CEOI have been working at Massage Envy full-time for more than 3 years
Pros
Product discounts and free monthly massage
Cons
Entitled customers , greedy owners, little pay with a lot of work.
Massage Envy2020-05-20Massage Envy Response
May 21, 2020 –
On behalf of Massage Envy Franchising, thank you for sharing this feedback.
"Eh"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at Massage Envy part-time for more than 5 years
Pros
good coworkers and clientele for the most part
Cons
poor pay, poor raises, corporate dictates everything, management doesn't understand what they are selling, a lot of sexual harassment from clients.
Continue readingMassage Envy2020-05-20Massage Envy Response
May 27, 2020 –
On behalf of Massage Envy Franchising, thank you for sharing this feedback. The brand’s commitment to creating a safe and therapeutic environment at Massage Envy franchised locations is one we take very seriously and we know franchisees do too. If you feel this commitment was not honored in the franchised location where you worked, we urge you to contact us at meemployeebrand@MassageEnvy.com with additional details so this can be addressed with the franchised location to address immediately.
"A job you can use as a step stone"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at Massage Envy full-time for less than a year
Pros
Steady clientele the spa arrange it for you. You get to know different clients and eventually if you are good enough, they would want to be your "private" clients and get all the money in your pocket.
Cons
Only 5 minutes break between each client and half hour lunch break. They sometimes would book you 5 hrs and half straight. I ended up had to quit because I injured myself and it hurts too bad to a point that I couldn't work. Also the most important, they pay you super low when you first started (around $17/hr to start.)
Continue readingMassage Envy2020-05-20Massage Envy Response
May 21, 2020 –
On behalf of Massage Envy Franchising, our apologies that your experience as an employee in a Massage Envy franchised location left you with a negative impression. Locations are independently owned and operated, so the employment experience varies from one franchised location to another. As a whole, we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we recognize that you didn't feel that promise delivered. We'll pass your feedback along to the regional leadership.
"All about money"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Massage Envy full-time for more than 3 years
Pros
Flexible schedule , our manager was always good about working with everyone, coworkers
Cons
Literally they don’t care about anyone they just care about money
Continue readingMassage Envy2020-05-17Massage Envy Response
May 19, 2020 –
We at Massage Envy Franchising are sorry that this has been your experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so the employment experience that each provides is unique. Nonetheless, as a whole we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees. We're disappointed to hear that you haven't felt the brand promise delivered. We'll pass your feedback along to the regional leadership for your area.
"Experience Depends on Franchisee"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Massage Envy full-time for more than 3 years
Pros
Potential for building relationships with great people.
Cons
Poor leadership at the top creates distrust amongst service providers and front desk associates.
Continue readingMassage Envy2020-05-12Massage Envy Response
May 13, 2020 –
We at Massage Envy Franchising are sorry that this has been your experience as an employee in a Massage Envy franchised location. As you mentioned, locations are independently owned and operated, so the employment experience varies from one franchised location to another. As a whole, we believe franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we recognize that you haven't felt that promise delivered. We'll pass your feedback along to the regional leadership for your area.
Join the Massage Envy team
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Massage Envy Response
May 26, 2020 –