Massage Envy Reviews | Glassdoor

Find your next job here

Massage Envy Reviews

Updated February 22, 2018
2,716 reviews

Filter

Filter

Full-timePart-time

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Massage Envy CEO Joe Magnacca
Joe Magnacca
585 Ratings

2,716 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Very high turnover rate for estheticians and front staff (in 65 reviews)

  • Takes getting used to (back to back clients) (in 44 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (58)

    "My years at Envy"

    StarStarStarStarStar
    Current Employee - Licensed Massage Therapist in Maple Grove, MN
    Current Employee - Licensed Massage Therapist in Maple Grove, MN

    I have been working at Massage Envy full-time (More than 5 years)

    Pros

    Massage Envy has been my second family going on seven years. Envy has provided me with countless amounts of booked hours in working as a LMT. Through Massage Envy I started out my career and have gained confidence throughout the years providing modalitys that I love and whats beneficial for my newest clients to my oldest clients who request me on a weekly basis. The company provides everything you need to be a professional successful Therapist with hands on training and motivation. My Staff works hard to keep all of us booked with Envy Members and New Guests. I and all of my teammates are constantly busy. This company is so good to the staff as I mentioned before they are like family, There is no competition everyone is equal and doing what we love providing excellent service to our members and community around us and making our daily routines easy to enjoy our work environment. I love my Massage Envy.

    Cons

    The only Con I can think of is you have to be ready to be busy and fast pace between clients. As a therapist you have five minutes between guests which can make it difficult at times if the guest takes longer to exit the room and you can get behind, moving on to your next client.

    Advice to Management

    Management, you are wonderful people keep doing what your doing. Our staff is great because of you.

    Massage Envy Response

    Dec 14, 2017 – Manager of Employee Brand Programs

    On behalf of Massage Envy Franchising, thank you for sharing your positive review! As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their... More


  2. "5 Star Massage Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Massage Therapist in Garland, TX
    Current Employee - Licensed Massage Therapist in Garland, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Massage Envy part-time (More than 5 years)

    Pros

    Flexible hours and great pay for parents still working on degrees.

    Cons

    The lack of statistics showing the success and growth of the company.

    Advice to Management

    Quarterly meetings that went over the measurements of growth. Projections, for future growths. Point out the days or seasons of off peak and what is being done to strengthen the slow times.

    Massage Envy Response

    Dec 8, 2017 – Manager of Employee Brand Programs

    Massage Envy Franchising thanks you for your positive review. As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we're so... More

  3. "Love This Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fda in Grandville, MI
    Former Employee - Fda in Grandville, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Massage Envy part-time (More than a year)

    Pros

    The managers at this location are so caring and easy to talk to. The environment is relaxing and a pleasure to be in. I love the people that I worked with and I wish that every job that I had was this wonderful.

    Cons

    No cons at all for me

    Advice to Management

    Keep up the good work!!

    Massage Envy Response

    Feb 23, 2018 – Manager of Employee Brand Programs

    On behalf of Massage Envy Franchising, thank you for sharing your positive review! As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their... More


  4. "I love working here! Prasad is the best franchisee!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician in Garland, TX
    Current Employee - Esthetician in Garland, TX

    I have been working at Massage Envy full-time (More than 3 years)

    Pros

    Flexible schedules, great pay and lots of room for growth

    Cons

    Communication is lacking a little

    Advice to Management

    Hold meetings to keep the staff up to date with changes and everything else that's going on.

    Massage Envy Response

    Feb 22, 2018 – Manager of Employee Brand Programs

    Massage Envy Franchising thanks you for your positive review. As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we're so... More


  5. "great for college kids"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Cooper City, FL
    Current Employee - Anonymous Employee in Cooper City, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massage Envy part-time (More than 5 years)

    Pros

    flexible hours, unlimited amount of money based off commission, friendly environment

    Cons

    sales are very important

    Massage Envy Response

    Feb 22, 2018 – Manager of Employee Brand Programs

    Massage Envy Franchising thanks you for your positive review. As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we're so... More


  6. "Licensed massage therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Massage Envy full-time

    Pros

    Always booked
    Make your own school

    Cons

    lower pay
    not much room for growth

    Massage Envy Response

    Feb 22, 2018 – Manager of Employee Brand Programs

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. Locations are independently owned and operated, so the employment experience that each provides is unique. As a whole, we... More


  7. "Massage Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Massage Therapist in Plymouth, MN
    Current Employee - Lead Massage Therapist in Plymouth, MN
    Recommends
    Positive Outlook

    I have been working at Massage Envy full-time (More than 10 years)

    Pros

    I started at Massage Envy 10 1/2 years ago, during that time, I got married and had kids. I took a couple year leave from massage after I had my kids. When I decided to go back to work (5 years ago), I had a lot of different choices to make. I could have gone to a different massage envy or a different massage place altogether, but I was worried about sitting around and not getting paid. That's why I chose to return to the massage envy in Plymouth. I knew that I would be booked and how much my paycheck would be.
    The fast pace that happens in between massages can be tough for some people, but we work together. If we notice someone's sheets on the ground during a change over, we will grab them. If we notice a therapist is running late, we will help them change over their room. The therapist that work here are helpful and fun to work with. We are always learning new things and share it with one an other.

    Cons

    The fast past can take a while to get use to.

    Massage Envy Response

    Feb 22, 2018 – Manager of Employee Brand Programs

    Massage Envy Franchising thanks you for your positive review. As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we're so... More

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massage Envy full-time

    Pros

    Opportunity to grow and earn bonus

    Cons

    Low base pay and no overtime

    Massage Envy Response

    Feb 22, 2018 – Manager of Employee Brand Programs

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. Locations are independently owned and operated, so the employment experience--including compensation and pay... More


  9. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cranberry Twp, PA
    Former Employee - Sales Associate in Cranberry Twp, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Massage Envy full-time (More than 3 years)

    Pros

    great co workers, fun atmosphere. discounted services. flexible schedule/ worked with school too.

    Cons

    pay was lower than i'd have liked, no over time

    Massage Envy Response

    Feb 19, 2018 – Manager of Employee Brand Programs

    Thank you for your review. Locations are independently owned and operated, so the employment experience that each provides is unique. As a whole, franchisees aim to deliver on the Massage Envy brand... More


  10. "Massage Envy Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Newport, KY
    Former Employee - Assistant Manager in Newport, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Massage Envy full-time (More than a year)

    Pros

    Fun Work Environment
    Flexible Work Schedule
    Friendly Co-Workers
    Free Massages

    Cons

    Pay
    No Insurance
    No Vacation Pay

    Advice to Management

    Thanks for the 2 1/2 Years. I learned so much and am very grateful for the years I had with the company. Just wish they would have done more to keep me there. I put a lot of time and energy into the Newport Massage Envy

    Massage Envy Response

    Feb 19, 2018 – Manager of Employee Brand Programs

    Massage Envy Franchising thanks you for your positive review. Locations are independently owned and operated, so the employment experience that each provides is unique. As a whole, franchisees aim to... More


Showing 2,716 of 2,727 reviews
Reset Filters