Massage Envy Reviews | Glassdoor

Massage Envy Reviews

Updated January 21, 2019
3,151 reviews

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3.5
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Massage Envy CEO Joe Magnacca
Joe Magnacca
749 Ratings

Employee Reviews

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Pros
Cons
  • "Takes getting used to (back to back clients)" (in 47 reviews)

  • "No benefits wish I had more vacation" (in 122 reviews)

More Pros and Cons

  1. Helpful (1)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massage Envy full-time

    Pros

    Flexible hours, room for growth

    Cons

    No cons, very good work environment

    Advice to Management

    Nothing

    Massage Envy Response

    Aug 22, 2018

    On behalf of Massage Envy Franchising, thank you for sharing your positive review! We’d love to pass this along to regional leadership in your area if you'd like to share a bit more about which... More


  2. "Message Envy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Cincinnati, OH
    Former Employee - Sales Associate in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Massage Envy (Less than a year)

    Pros

    Great Training! Also getting free treatments is a plus!

    Cons

    Having to work weekends.

    Advice to Management

    none

    Massage Envy Response

    Jan 22, 2019

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. If you'd like to share any additional feedback to be passed along to regional leadership in your area, please feel free to... More

  3. "Fairfield clinic has great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Massage Therapist in Fairfield, CT
    Current Employee - Licensed Massage Therapist in Fairfield, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Massage Envy (More than 5 years)

    Pros

    401K after 6mos (non matching) Health insurance for full time employees that ME pays 1/2 of the premium. Flexible with days off as long as more than 1month notice is given. Management is friendly, accessible, competent and kind.

    Cons

    Not many cons at the Fairfield clinic

    Massage Envy Response

    Jan 15, 2019

    Thank you for your review. We'll pass it along to the regional leadership for your area. Thanks again!


  4. "Quality company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Massage Envy part-time

    Pros

    Flexible schedules and, supportive staff

    Cons

    No breaks or too many breaks between clients

    Advice to Management

    Flex with the therapist a bit more.

    Massage Envy Response

    Jan 15, 2019

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. We’d love to pass this along to regional leadership in your area if you'd like to share a bit more about which franchised... More


  5. "Front Desk Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Massage Envy part-time

    Pros

    It had a good workplace environment.

    Cons

    I did not like the sales component.


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Massage Envy full-time

    Pros

    Competitive pay, positive and relaxing work environment.

    Cons

    Need to provide more technical training to help sales people close more deals.

    Advice to Management

    Keep up the good work.

    Massage Envy Response

    Jan 9, 2019

    Massage Envy Franchising thanks you for your positive review. We’d love to pass this along to regional leadership in your area if you'd like to share a bit more about which franchised location you... More


  7. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Massage Envy part-time

    Pros

    Great experience builder, price is low so you see a large variety of clients. It's usually booked fairly easily, and hours are extremely flexible.

    Cons

    Cancellations don't always get compensated, low pay for a lot of massages.

    Advice to Management

    Keep a strong cancellation policy.

    Massage Envy Response

    Jan 7, 2019

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. We'd be happy to pass your review along to the regional leadership in your area. If you'd like to provide some additional... More

  8. "Good place for a massage therapist to fill in their off days."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Massage Therapist in Chicago, IL
    Former Employee - Licensed Massage Therapist in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Massage Envy part-time (More than a year)

    Pros

    Booked Solid
    Flexibility in schedule
    Pick up shifts
    Requesting off was easy

    Cons

    Pay
    Fast turn around on appointments
    Crappy CEU classes

    Advice to Management

    Make sure the front desk ask for gratuity when clients check out.

    Massage Envy Response

    Jan 4, 2019

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to... More


  9. "Massage Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Massage Envy full-time

    Pros

    During Tourist season there's steady clientele, cancellation fee takes care of no-show clients.

    Cons

    Mismanagement, cheap equipment Ex. broken Dryer for over a year. Poor receptionists, unnecessary drama from coworkers.

    Advice to Management

    Proper training of Receptionists, less cliquish behavior which encourages gossip. Handling broken

    Massage Envy Response

    Jan 7, 2019

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. If you'd like to share any additional feedback to be passed along to regional leadership in your area, please feel free to... More


  10. "Simple"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Massage Envy full-time (Less than a year)

    Pros

    Easy job, work as a team, rewards, opportunities to move up.

    Cons

    Turn over, ....
    Not too many

    Massage Envy Response

    Jan 2, 2019

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. We’d love to pass this along to regional leadership in your area if you'd like to share a bit more about which franchised... More