Massage Envy Reviews | Glassdoor

Massage Envy Reviews

Updated October 18, 2018
3,058 reviews

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3.6
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Massage Envy CEO Joe Magnacca
Joe Magnacca
722 Ratings

3,058 Employee Reviews

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Pros
Cons
  • "Takes getting used to (back to back clients)" (in 46 reviews)

  • "No benefits wish I had more vacation" (in 121 reviews)

More Pros and Cons

  1. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massage Envy full-time

    Pros

    Flexible hours, room for growth

    Cons

    No cons, very good work environment

    Advice to Management

    Nothing

    Massage Envy Response

    Aug 22, 2018

    On behalf of Massage Envy Franchising, thank you for sharing your positive review! We’d love to pass this along to regional leadership in your area if you'd like to share a bit more about which... More


  2. "Great managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Massage Therapist in Rocky Point, NY
    Current Employee - Licensed Massage Therapist in Rocky Point, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Massage Envy full-time (More than a year)

    Pros

    They work hard to fill openings in your schedule. Clean work environment. Great managment

    Cons

    Low pay. Not getting paid for no shows. Not great health insurance. No paid time off for holidays

    Advice to Management

    Work on helping out the therapists more with compensation for full time employees. I work 36 hrs a week and i have no benefits of doing so vs someone working only one 4 hrs shift

    Massage Envy Response

    Oct 17, 2018

    Thank you for your review. We'll pass it along to the regional leadership for your area. Thanks again!

  3. "Front Desk Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fda in Rocky Point, NY
    Current Employee - Fda in Rocky Point, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Massage Envy part-time (Less than a year)

    Pros

    Good work environment, services & products I can truly stand behind, management works with you for scheduling & hour preferences

    Cons

    Sales can be difficult & it’s sometimes hard to push people to join

    Massage Envy Response

    Oct 17, 2018

    Thank you for your review. We'll pass it along to the regional leadership for the Rocky Point area. Thanks again!


  4. "Licensed Massage Therapist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Massage Therapist in Rocky Point, NY
    Current Employee - Licensed Massage Therapist in Rocky Point, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massage Envy full-time (More than 8 years)

    Pros

    Busy, clean, well run, safe

    Cons

    No Medical, paid time off

    Advice to Management

    Please provide full medical and dental insurance and paid holidays and a minimum of two weeks vacation to full time employees who have been there for more than two years. After two years vacation should go up one week a year up to four weeks off. That’s the only gripe I have for working for Massage Envy. For such a big company, it should be able to provide theses benefits on a large scale by working with other locations to bargain with insurance companies. Or get corporate to provide us the same benefits and paid time off that they have. Massage Therapists work so hard and it is necassary for us to be able to go the the Dr. when we are sick and take paid time off to rest our hands without worry. I recognize and appreciate the benefits we have now like; 401 k, massages, flexible schedule and a recently introduced benefit through ADP. But I think Massage Envy can go further and practice our culture “We help you take care of you”.

    Massage Envy Response

    Oct 17, 2018

    Massage Envy Franchising thanks you for your positive review. We'll pass it along to the regional leadership for the Rocky Point area. Thanks again!


  5. "Glad to be on board"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Massage Envy full-time

    Pros

    The atmosphere and team of people I work with make it a joy to come to work, even after a long day I leave with a smile on my face.

    Cons

    I don't have any cons at this point

    Massage Envy Response

    Oct 12, 2018

    Thank you for your review. As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we're so happy to hear that you're... More


  6. "Lead Therapist and Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Lead Therapist and Marketing in El Paso, TX
    Former Employee - Area Lead Therapist and Marketing in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Massage Envy full-time (More than 3 years)

    Pros

    Great place to work, flexible schedule and they let you control the number of massages you do so you can work within your limits and stay healthy.

    Cons

    I was there for over 4 years and have no complaints.

    Advice to Management

    Keep on hiring amazing therapists and the rest will take care of itself.

    Massage Envy Response

    Oct 10, 2018

    On behalf of Massage Envy Franchising, thank you for sharing your positive review! As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their... More


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours and decent pay.

    Cons

    No room for growth and pay could be better

    Advice to Management

    Respect your therapists

    Massage Envy Response

    Oct 8, 2018

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. We'd be happy to pass your review along to the regional leadership in your area. If you'd like to provide some additional... More

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Evansville, IN
    Current Employee - Anonymous Employee in Evansville, IN
    Recommends
    Positive Outlook

    I have been working at Massage Envy full-time (More than 3 years)

    Pros

    The staff here is welcoming, friendly and willing to help out when needed. Massage Envy offers flexible work hours to accommodate most peoples lifestyles. If you like being busy this would be the place to work! Competitive pay structure with possibility for bonuses. Overall fun and enjoyable place with great clients and employees.

    Cons

    I need of more Service Providers to support our growing clients.

    Massage Envy Response

    Oct 8, 2018

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. We'll pass it along to the regional leadership for your area. Thanks again!


  9. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Massage Envy full-time

    Pros

    Commission based sales so you have the opportunity to make decent money

    Cons

    The owners. The negative publicity. Feeling forced to make sales.

    Massage Envy Response

    Oct 19, 2018

    We at Massage Envy Franchising are disappointed that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so... More


  10. "Not a terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Massage Envy full-time

    Pros

    Flexible schedule, friendly coworkers, great clients

    Cons

    Terrible pay, management always pushing you to sell memberships, minimum memberships you have to sell

    Massage Envy Response

    Oct 19, 2018

    On behalf of Massage Envy Franchising, thank you for sharing this feedback. Locations are independently owned and operated, so the employment experience varies from one franchised location to... More


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