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    Massage Envy Reviews

    Updated October 18, 2018
    3,058 reviews

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    Full-timePart-time
    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Massage Envy CEO Joe Magnacca
    Joe Magnacca
    722 Ratings

    3,058 Employee Reviews

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    Pros
    Cons

    • "Takes getting used to (back to back clients)" (in 46 reviews)

    • "No benefits wish I had more vacation" (in 121 reviews)

    More Pros and Cons

    1. "Assistant Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Massage Envy full-time

      Pros

      Flexible hours, room for growth

      Cons

      No cons, very good work environment

      Advice to Management

      Nothing

      Massage Envy Response

      Aug 22, 2018

      On behalf of Massage Envy Franchising, thank you for sharing your positive review! We’d love to pass this along to regional leadership in your area if you'd like to share a bit more about which... More

    2. "Great managment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Licensed Massage Therapist in Rocky Point, NY
      Current Employee - Licensed Massage Therapist in Rocky Point, NY
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Massage Envy full-time (More than a year)

      Pros

      They work hard to fill openings in your schedule. Clean work environment. Great managment

      Cons

      Low pay. Not getting paid for no shows. Not great health insurance. No paid time off for holidays

      Advice to Management

      Work on helping out the therapists more with compensation for full time employees. I work 36 hrs a week and i have no benefits of doing so vs someone working only one 4 hrs shift

      Massage Envy Response

      Oct 17, 2018

      Thank you for your review. We'll pass it along to the regional leadership for your area. Thanks again!

      3. Join the Massage Envy team
      See Our Latest Jobs

    3. "Front Desk Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Fda in Rocky Point, NY
      Current Employee - Fda in Rocky Point, NY
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Massage Envy part-time (Less than a year)

      Pros

      Good work environment, services & products I can truly stand behind, management works with you for scheduling & hour preferences

      Cons

      Sales can be difficult & it’s sometimes hard to push people to join

      Massage Envy Response

      Oct 17, 2018

      Thank you for your review. We'll pass it along to the regional leadership for the Rocky Point area. Thanks again!

    4. "Licensed Massage Therapist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Licensed Massage Therapist in Rocky Point, NY
      Current Employee - Licensed Massage Therapist in Rocky Point, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Massage Envy full-time (More than 8 years)

      Pros

      Busy, clean, well run, safe

      Cons

      No Medical, paid time off

      Advice to Management

      Please provide full medical and dental insurance and paid holidays and a minimum of two weeks vacation to full time employees who have been there for more than two years. After two years vacation should go up one week a year up to four weeks off. That’s the only gripe I have for working for Massage Envy. For such a big company, it should be able to provide theses benefits on a large scale by working with other locations to bargain with insurance companies. Or get corporate to provide us the same benefits and paid time off that they have. Massage Therapists work so hard and it is necassary for us to be able to go the the Dr. when we are sick and take paid time off to rest our hands without worry. I recognize and appreciate the benefits we have now like; 401 k, massages, flexible schedule and a recently introduced benefit through ADP. But I think Massage Envy can go further and practice our culture “We help you take care of you”.

      Massage Envy Response

      Oct 17, 2018

      Massage Envy Franchising thanks you for your positive review. We'll pass it along to the regional leadership for the Rocky Point area. Thanks again!

    5. "Glad to be on board"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Massage Envy full-time

      Pros

      The atmosphere and team of people I work with make it a joy to come to work, even after a long day I leave with a smile on my face.

      Cons

      I don't have any cons at this point

      Massage Envy Response

      Oct 12, 2018

      Thank you for your review. As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their employees and we're so happy to hear that you're... More

    6. "Lead Therapist and Marketing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Area Lead Therapist and Marketing in El Paso, TX
      Former Employee - Area Lead Therapist and Marketing in El Paso, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Massage Envy full-time (More than 3 years)

      Pros

      Great place to work, flexible schedule and they let you control the number of massages you do so you can work within your limits and stay healthy.

      Cons

      I was there for over 4 years and have no complaints.

      Advice to Management

      Keep on hiring amazing therapists and the rest will take care of itself.

      Massage Envy Response

      Oct 10, 2018

      On behalf of Massage Envy Franchising, thank you for sharing your positive review! As a whole, franchisees aim to deliver on the Massage Envy brand promise--we help you take care of you--to their... More

    7. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      Approves of CEO

      Pros

      Flexible hours and decent pay.

      Cons

      No room for growth and pay could be better

      Advice to Management

      Respect your therapists

      Massage Envy Response

      Oct 8, 2018

      On behalf of Massage Envy Franchising, thank you for sharing this feedback. We'd be happy to pass your review along to the regional leadership in your area. If you'd like to provide some additional... More

    8. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Evansville, IN
      Current Employee - Anonymous Employee in Evansville, IN
      Recommends
      Positive Outlook

      I have been working at Massage Envy full-time (More than 3 years)

      Pros

      The staff here is welcoming, friendly and willing to help out when needed. Massage Envy offers flexible work hours to accommodate most peoples lifestyles. If you like being busy this would be the place to work! Competitive pay structure with possibility for bonuses. Overall fun and enjoyable place with great clients and employees.

      Cons

      I need of more Service Providers to support our growing clients.

      Massage Envy Response

      Oct 8, 2018

      On behalf of Massage Envy Franchising, thank you for sharing this feedback. We'll pass it along to the regional leadership for your area. Thanks again!

    9. "Meh"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Massage Envy full-time

      Pros

      Commission based sales so you have the opportunity to make decent money

      Cons

      The owners. The negative publicity. Feeling forced to make sales.

      Massage Envy Response

      Oct 19, 2018

      We at Massage Envy Franchising are disappointed that you did not have a positive experience as an employee in a Massage Envy franchised location. Locations are independently owned and operated, so... More

    10. "Not a terrible place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Massage Envy full-time

      Pros

      Flexible schedule, friendly coworkers, great clients

      Cons

      Terrible pay, management always pushing you to sell memberships, minimum memberships you have to sell

      Massage Envy Response

      Oct 19, 2018

      On behalf of Massage Envy Franchising, thank you for sharing this feedback. Locations are independently owned and operated, so the employment experience varies from one franchised location to... More

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