Massage Heights Reviews
52% would recommend to a friend
(670 total reviews)
56% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Low pay.had to do laundry and wash stones during breaks." (in 67 reviews)
- "You do the same routine phone calls everyday and also there is poor management." (in 57 reviews)
- "No benefits for lifestyle conultants" (in 21 reviews)
- "If you love being constantly badgered by Managers, Co" (in 11 reviews)
- "The company is more about making money then caring about the people" (in 11 reviews)
Ratings by Demographics
This rating reflects the overall rating of Massage Heights and is not affected by filters.
Found 670 of over 681 reviews
Updated Nov 16, 2023
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- 5.0Aug 30, 2023LMT/EstheticianCurrent Employee, less than 1 yearAustin, TX
-Clean environment -Honest management that cares -Amazing front desk that work with you to understand your particular style. that translates to getting people on your table that will love your service and less negative or dissatisfied Guests. -Freedom to create your schedule like you want it. -High quality and knowledgeable team that will help grow your practice and experience. -Amazing bonuses and incentives to give your all. it will pay off and you will be recognized. -Pay is great at tier 1, tier 2 and tier 3 promotions are available. -If you don't know something there is always great experienced therapist that you can ask questions to and and get guidance from. -Customers are very friendly and tip very well for your best work. -Managers are approachable and understanding will always have your back if your in the right. approach with honestly and they do the same for you. -Major opportunity to grow in your career -Full-time gets amazing benefits
Currently since I have been employed there have been a few issues but nothing that is extreme. -washer and dryer broke a few times since we get a lot of traffic daily. -time to fix things is about 1-4 days generally. That's really it for cons, honestly they aren't bad at all but its something you should know.
- 4.0Nov 16, 2023Licensed Massage TherapistCurrent Employee, more than 1 yearHouston, TX
Flexible scheduling and relaxed atmosphere
Employee turnover is high. Slow seasons
- 4.0Nov 14, 2023Front Desk ReceptionistFormer Employee, less than 1 yearWest Des Moines, IA
-good management -people were easy to work with -easy position
-not a lot of employees up front
- 5.0Oct 17, 2023Licensed Massage TherapistFormer Employee, less than 1 yearColorado Springs, CO
Your schedule is always filled and management did a great job with training and job support
Pay could be better but it’s an entry level job
- 3.0Nov 9, 2023Licensed Massage TherapistCurrent Employee, more than 1 yearMission Viejo, CA
Friendly and relaxed atmosphere. Booking is decent. Tips are pretty good.
Owner is a crook. Tips and bookings are nowhere near what they promise you when you apply. Management is totally disorganized and dropping the ball across the board.
- 2.0Jun 29, 2023Lifestyle ConsultantFormer Employee, less than 1 yearColorado Springs, CO
You do get employee discounts at Massage Heights for a decent amount. They are pretty flexible with scheduling but on the flip side if you don’t sell enough memberships that month, they won’t schedule you as much. Don’t have too many good things to say, working here wasn’t a good experience.
Management here is very catty and passive aggressive. The first week in training the managers were already talking badly about other employees. They definitely play favorites at this store. Very sales based, if you’re looking for sales job this one might be a good match but all they care about here is selling memberships. Not a typical desk job, felt more like a salesman position. Scheduling was a little funky, some days where it’s busy 1 person would be scheduled alone for hours and then other days there would be 3 of us scheduled with nothing to do. Management is very adamant on “staying busy” but without giving you tasks to do. Job can get very boring when you come in for a mid shift and when you get there all the daily tasks are already done for that day and then you’re just sitting there waiting for people to check in and check out. There’s only so many time you can clean a lobby, or find little minor tasks to fill up time. Felt very micromanaged here.
- 4.0Sep 15, 2023Lifestyle ConsultantFormer EmployeePlano, TX
Extremely relaxed and easy tasks, great people/management.
Entitled customers, had to constantly suck up even if they were being unreasonable. The therapists made things difficult at times but it's understandable.
Massage Heights Reviews FAQs
Massage Heights has an overall rating of 3.3 out of 5, based on over 681 reviews left anonymously by employees. 52% of employees would recommend working at Massage Heights to a friend and 42% have a positive outlook for the business. This rating has been stable over the past 12 months.
52% of Massage Heights employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Massage Heights 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.