Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated March 11, 2017
510 reviews

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Current Employees

3.7
Star Star Star Star Star
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Mastercard President and CEO Ajay Banga
Ajay Banga
331 Ratings

510 Employee Reviews

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Pros
Cons
  • Work life balance need to improve (in 33 reviews)

  • Most departments work in silos and senior management does not respond very positively to requests/ suggestions (in 28 reviews)

More Pros and Cons

  1. "Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Associate Software Engineer in Saint Louis, MO
    Current Intern - Associate Software Engineer in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mastercard as an intern (Less than a year)

    Pros

    Signing Bonus,Good Work Culture, Good work life balance

    Cons

    In proper use of interns they hire lot of them at once and cannot place them in proper department after internship

    Advice to Management

    Better use of interns


  2. Helpful (1)

    "Great company, great future."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Getting to work on really interesting problems, great work-life balance, well paid

    Cons

    Sometimes the entire organization isn't as forward-thinking as others

    Mastercard Response

    Mar 8, 2017 – Employer Brand Marketing Manager

    Thanks for taking the time to write a review. We take pride in offering opportunities for our employees to join innovative projects and hackathons. As with any evolution in culture, sometimes it ... More


  3. Helpful (1)

    "Great innovative company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Account Management in Purchase, NY
    Current Employee - Vice President Account Management in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work life balance, flat organization, innovation, CEO, with a focus on making the world a better place

    Cons

    execution of new solutions, Visa Share, layoffs

    Mastercard Response

    Mar 8, 2017 – Employer Brand Marketing Manager

    Thank you for your feedback. We are continuously improving and enhancing our processes.


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  5. "Business Leader"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    They pay well and have an overall reasonable benefits package. They also provide for a flexible work-life balance environment. They believe in doing well while doing good.

    Cons

    Advancing to the next levels can be challenging. It's the common phenomenon of a pyramid type structure where there are many qualified candidates competing for a few openings.

    Advice to Management

    Keep on fighting the good fight of doing good around the world. Be more open to skip level meetings. There are good people with good ideas and insights with respect to the every day business to be heard.


  6. Helpful (4)

    "No room for advancement, poor compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Everyone loves the CEO, he is very focused on diversity and making the world a better place.

    Cons

    The company doesn't give raises every year (cost of living) so basically you earn less every year because of inflation. Very small stock awards even for good performers at VP level. You need to be SVP or higher for good comp, and there aren't many of those jobs.

    Advice to Management

    Compensate your employees well. We're doing a great job and the company performs well. Please at least increase our salaries annually in keeping with the cost of living. Thanks.


  7. Helpful (2)

    "Love it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Purchase, NY
    Current Employee - Program Manager in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Work life balance, and the interactive culture. Easy access to executives and decreasing bureaucracy with time. MasteCard does well by doing good, and you truly feel a part of the company and not just a statistic.

    Cons

    Even though the benefits are great on paper like maternity leave and parental leave, sometimes managers and coworkers look down on you if you actually take all days off for maternity/ parental leave.

    Advice to Management

    Middle level managers need to be more accepting of the changing culture and not create hurdles for newer employees to advance in their careers.


  8. Helpful (6)

    "time to look for another equity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SBL in Purchase, NY
    Current Employee - SBL in Purchase, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    It was a nice business model, but Visa's strategy is destroying MC revenue faster than MC can innovate (which hasn't driven any revenue yet)

    Cons

    MC invests in political animals rather than people who deliver results. Poor people/performance management culture. There are different expectations for employees based on what box they tick.

    Strategically, MC bet on Citi, who's alumni are all political types. Visa bet on JPMC -> who's alumni went on to run other banks. Oops, all your friends left the industry, and Visa's friends run all banking.

    Advice to Management

    At what point do you realize the business is on fire, and promotions based on sucking up don't pay the bills?


  9. Helpful (5)

    "Buyer Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in O'Fallon, MO
    Current Employee - Senior Accountant in O'Fallon, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Exposure to global environment
    Excellent Benefits

    Cons

    Advancement opportunities and career develop are strong selling points during the interview process. In reality if your not a close friend or relative expect your advancement prospects to be limited. Job opportunities are not posted for everyone to apply. It is a very closed restrictive culture.


  10. "Sr. Systems Administrator\Project Coordinator"

    Star Star Star Star Star
    Current Employee - Systems Administrator in Creve Coeur, MO
    Current Employee - Systems Administrator in Creve Coeur, MO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Great people to work with and the ability to learn a little of everything

    Cons

    Better Communication and team players

    Advice to Management

    Would rather not say


  11. Helpful (2)

    "Architect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Architect in O'Fallon, MO
    Current Employee - Architect in O'Fallon, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    Pay is competitive, good 401k

    Cons

    Work-life balance is challenged, very political inside & out, 3rd world management style. Supports extreme-left causes/ventures, lately George Soros.

    Advice to Management

    Figure out how to keep Good talent within the company, with opportunities to grow



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