Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated April 24, 2017
522 reviews

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Current Employees

3.7
Star Star Star Star Star
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Mastercard President and CEO Ajay Banga
Ajay Banga
341 Ratings

522 Employee Reviews

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Pros
  • Great work life balance and office location; company truly cares about employee career development (in 145 reviews)

  • Good labs and healthy work environment (in 44 reviews)

Cons
  • Work life balance need to improve (in 33 reviews)

  • Any negative feedback for senior management considered as immaturity of individual instead of positively receiving feedback for improvisation (in 29 reviews)

More Pros and Cons

  1. Helpful (6)

    "Associate Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst in Purchase, NY
    Current Employee - Associate Analyst in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    - People from all departments willing to share information and collaborate
    - Interesting projects with financial institutions

    Cons

    - Horrible HR
    - Some project managers often verbally abuse junior employees and it is impossible to file cases against them

    Advice to Management

    - There have been multiple HR cases against higher project managers since I've joined and no action has been taken, as HR continues to close cases without any action since the project managers are very profitable employees


  2. "Great firm to work in east coast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in New York, NY
    Current Employee - Business Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Salary is good, product development process is faster than transitional financial firms.

    Cons

    Still some way from being a technology company.

    Advice to Management

    We can do more with the talents and rapid test and learn with new product development.


  3. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Leader in New York, NY
    Current Employee - Product Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Smart, good people. Great benefits. Office location/environment is lovely.

    Cons

    Still quite bureaucratic, but the company has gone a very long way from when I started 5 years ago.

    Advice to Management

    Information trickles up but not back down. Internal communications is key to your team's morale and work ethic.

    Mastercard Response

    Apr 20, 2017 – Employer Brand Marketing Manager

    Thank you for being part of the Mastercard team and choosing us to share your career journey. We are always to working to improve our processes and so your thoughtful feedback is appreciated.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Could work on organizing programs within the company better but overall great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Purchase, NY
    Current Employee - Analyst in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (More than a year)

    Pros

    Great set of people (biased because I have been lucky with meeting great people, I know others have a different opinion)
    Great benefits
    Willingness to learn more by a lot of people

    Cons

    Since it is a machine, it's tough to steer the ship away or to a different directions because it takes long.

    Advice to Management

    -


  6. "Mastercard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in New York, NY
    Current Employee - Program Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (More than 3 years)

    Pros

    Great work life balance and office location; company truly cares about employee career development

    Cons

    Mastercard is ruled by its massive legal department, which makes it risk averse

    Mastercard Response

    Apr 17, 2017 – Employer Brand Marketing Manager

    Thank you for taking the time to leave a review. We value our employees and know the importance of providing career development opportunities, as well as ensuring they have the technology and ... More


  7. "Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Associate Software Engineer in Saint Louis, MO
    Current Intern - Associate Software Engineer in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mastercard as an intern (Less than a year)

    Pros

    Signing Bonus,Good Work Culture, Good work life balance

    Cons

    In proper use of interns they hire lot of them at once and cannot place them in proper department after internship

    Advice to Management

    Better use of interns


  8. Helpful (1)

    "Great company, great future."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Getting to work on really interesting problems, great work-life balance, well paid

    Cons

    Sometimes the entire organization isn't as forward-thinking as others

    Mastercard Response

    Mar 8, 2017 – Employer Brand Marketing Manager

    Thanks for taking the time to write a review. We take pride in offering opportunities for our employees to join innovative projects and hackathons. As with any evolution in culture, sometimes it ... More


  9. Helpful (1)

    "Great innovative company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Account Management in Purchase, NY
    Current Employee - Vice President Account Management in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work life balance, flat organization, innovation, CEO, with a focus on making the world a better place

    Cons

    execution of new solutions, Visa Share, layoffs

    Mastercard Response

    Mar 8, 2017 – Employer Brand Marketing Manager

    Thank you for your feedback. We are continuously improving and enhancing our processes.


  10. Helpful (5)

    "No room for advancement, poor compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Everyone loves the CEO, he is very focused on diversity and making the world a better place.

    Cons

    The company doesn't give raises every year (cost of living) so basically you earn less every year because of inflation. Very small stock awards even for good performers at VP level. You need to be SVP or higher for good comp, and there aren't many of those jobs.

    Advice to Management

    Compensate your employees well. We're doing a great job and the company performs well. Please at least increase our salaries annually in keeping with the cost of living. Thanks.


  11. Helpful (2)

    "Love it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Purchase, NY
    Current Employee - Program Manager in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Work life balance, and the interactive culture. Easy access to executives and decreasing bureaucracy with time. MasteCard does well by doing good, and you truly feel a part of the company and not just a statistic.

    Cons

    Even though the benefits are great on paper like maternity leave and parental leave, sometimes managers and coworkers look down on you if you actually take all days off for maternity/ parental leave.

    Advice to Management

    Middle level managers need to be more accepting of the changing culture and not create hurdles for newer employees to advance in their careers.


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