Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated December 4, 2017
132 reviews

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Current Employees

3.0
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Mastercard President and CEO Ajay Banga
Ajay Banga
81 Ratings

132 Employee Reviews

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  1. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Saint Louis, MO
    Current Employee - Director in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Great Company to work for

    Cons

    This company doest not have the start up or silicon valley tech culture.


  2. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Saint Louis, MO
    Current Employee - Senior Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Wonderful benefits, great coworkers, ability to work from home/remote as needed. Flexibility for work/life balance.

    Cons

    Silo'd business units, highly political, talk the talk of a tech company, but having difficulty actually walking the walk

    Advice to Management

    Have your executive team engage with employees in more meaningful ways - the surveys don't mean anything if you don't follow-up to understand the concerns and make meaningful changes.

  3. "FT Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    WFH options, help pay for child expenses

    Cons

    Can have long hours and poor middle management

    Advice to Management

    Value the people that work for you and when they speak you need to listen.


  4. "Overall very good experience with the professionals at Mastercard"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Provides great exposure to all parts of the organization. Once you're in you're able to learn as much of the industry and technology as you're open and willing to.

    Cons

    A challenge to find roles where you are more than individual contributor - although you work cross functionally. It's hard to move up in the organization.


  5. Helpful (3)

    "Lots happening at Mastercard but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mastercard full-time

    Pros

    Environment for learning at a fast pace depending on the team you are on. Some teams have much more opportunities than others.

    Cons

    Very strong push to move a lot of jobs to full time employees in India. There is a huge focus on training these new highly under-qualified employees. Things that should be common knowledge for an IT engineer now have to be documented in a step by step manor.


  6. "Exciting Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Good salary & benefits, on-site gym, quality cafeteria, above average tuition reimbursement

    Cons

    Long hours depending on department; such a large company that you may feel like a small fish in a big pond


  7. Helpful (1)

    "Unclear mission statement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in O'Fallon, MO
    Current Employee - Project Manager in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    They embrace technology and are very flexible.

    Cons

    They're trying to re-brand themselves as a technology company, but they are clearly a payments company.

    Advice to Management

    Focus on your core strengths.

  8. Helpful (2)

    "Undefined Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Mastercard (More than 3 years)

    Pros

    Work/life balance (if you have a cool manager)
    Nice people
    Nice campus

    Cons

    Culture undefined
    Can't figure out who they are trying to be
    Won't get rid of dead wood
    Pretends to be a nice place but is really ugly underneath

    Advice to Management

    Figure out who you want to be and strive to become that instead of pretending to be fun and cool. Listen to employees that work well and get rid of the ones that bully others as opposed to the opposite.


  9. Helpful (1)

    "Bureaucratic behavior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Access to senior management
    Diverse culture
    Work life balance

    Cons

    Career growth is a big problem in the company

    Advice to Management

    It's a great company to work at if you are at a senior level position. People are great, you have the access to approach the senior management. Diverse culture!!!

    Mastercard Response

    May 30, 2017 – Employer Brand Marketing Manager

    Thank you for taking the time to write a review. Our business resource groups are a great way to expand your network and we encourage setting up skip level meetings to connect with senior... More


  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work life balance company

    Cons

    Not good for people working in technical fields


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