Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated October 17, 2017
191 reviews

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5.0
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Mastercard President and CEO Ajay Banga
Ajay Banga
155 Ratings

191 Employee Reviews

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Pros
Cons
  • Work life balance can be a challenge (in 39 reviews)

  • Communication from senior management regarding changes to company structure aren't always timely, or the information changes every few months (in 31 reviews)

More Pros and Cons

  1. "Great place for flexible career in technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Purchase, NY
    Current Employee - Associate Manager in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Fantastic access to new roles, very supportive/flexible culture (I’ve had 3 roles in 4 years), good managers, successful technology company = very competitive pay and benefits

    Cons

    **Not all managers / departments are created equally, sometimes we bend too far to make accounts / banks happy

    Advice to Management

    More structured/ transparent review processes


  2. "Good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    good culture, people are nice, good profit margin / stable / good performing stock

    Cons

    medical insurance is just probably below average

  3. "22 years and counting!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Saint Louis, MO
    Current Employee - Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Excellent people, benefits, volunteer activities, diversity/inclusion, and career opportunities

    Cons

    Inconsistencies with corporate policies across some areas

    Advice to Management

    Continuing building a fantastic leadership pool across the organization


  4. "Risk & Data Management, Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Purchase, NY
    Current Contractor - Anonymous Contractor in Purchase, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mastercard as a contractor

    Pros

    good environment and excellent opportunity for out of college

    Cons

    emphasis in new workforce to cut down spend

    Advice to Management

    listen to experienced professionals


  5. "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Digital Marketing in Purchase, NY
    Current Employee - Vice President, Digital Marketing in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Good company, good outlook, great compensation, great work/life balance. Overall, Mastercard is a leader in its field and a terrific place to work.

    Cons

    Sometimes there are too many internal politics, which sometimes hampers the overall success of the company. Also, some of the internal processes are antiquated and really need an update/overhaul, ASAP.

    Advice to Management

    Keep things going on a positive path. Focus less on fluffy initiatives, and more on streamlining processes, and making sure that departments are communicating with each other.


  6. "Recommendation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Risk Management in Saint Louis, MO
    Current Employee - Director, Risk Management in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Great people, great business, really something that helps the world

    Cons

    Come prepared - people know what they are doing and are committed to high standards :-)

    Advice to Management

    Mentor employees


  7. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Wonderful place to work with plenty of options to explore

    Cons

    Not that i can think of! -> this may be a cons!

  8. "Associate Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in O'Fallon, MO
    Current Employee - Associate Software Engineer in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Management is outstanding and pushes me to do what is best for me, even if it is with another team/department

    Cons

    There are some managers who show obvious favoritism, but to be honest the company as a whole treats you so well that you can't complain. The favorites are just extra lucky.

    Advice to Management

    Avoid favoritism


  9. Helpful (3)

    "Honestly really love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    - Culture: It varies slightly by parts of the company, but pretty much everyone is kind, helpful, and willing to share knowledge. The identification as a tech company is also very present in the casual dress code, scooters/ping pong in the office, and the frequency with which we are provided food in meetings and events. I genuinely feel like the company cares about the people who work here.

    - Work/Life balance: It's awesome. Our maternity/paternity leave policy is awesome, the office is mostly empty by 6pm, the company only lets you carry over 5 vacation days a year which incentivizes you to take vacation. This is part of why I have no intention of leaving this company any time soon.

    - Benefits - in a business role (as opposed to development or tech support, etc, which I can't speak to), the compensation, bonuses, and stock options are generous and fair to market averages. 401k matching is fabulous and vests quickly. Also why I have no intention of leaving any time soon.

    - We do some cool stuff - Mastercard has a really interesting business model. We do some cool stuff in the tech space, but are also a juggernaut player when it comes to enabling card payments. As a result, we have the money to spend on exploring good ideas, which makes it an interesting place to work.

    - Diversity - Mastercard is not kidding around with it's dedication to diversity. It's one of the reasons people come here, but also what makes me want to stay.

    Cons

    - It's a big company - There's bureaucracy in every Fortune 500 company. I've worked for 3 of them, and this is actually the most streamlined in terms of processes. We also have to do standardized trainings. Every job has downsides, but bureaucracy is a fair trade off for the stability of salary, benefits, and work/life balance, to me, at least.

    - It's not THAT big a company - Mastercard is still only around 12k employees worldwide. I actually see this as a plus in terms of how much responsibility an otherwise mid-level person can have, but it does mean there aren't always endless job options at every level in every group in every location.

    Advice to Management

    The shift the company has taken in the last 7 years or so has been remarkable. It's going to be interesting to see where it goes next.


  10. "19 Year Anniversary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant Project Manager in O'Fallon, MO
    Current Employee - IT Consultant Project Manager in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    MasterCard is a fast paced company that is continually changing which offers staff the opportunity to advance their knowledge from a technology and payments industry perspective.

    Outstanding medical, dental, 401 k, and other benefits.

    MC supports the LGBT community and this year became the primary sponsor for the St. Louis Pridefest.

    MC provides daily communication on the happenings of our teams around the globe. Additionally, MC offers partner benefits and has for many years.

    The management team at MC is responsive to issues that may arise in the work place.

    Cons

    MC has it's own culture that is very competitive because we hire the best and brightest. This can be a difficult adjustment when first entering it's workforce.

    Advice to Management

    Managers that have the same direct reports for too long can be a signal that their is favoritism. Change in management is good to keep all teams fresh and can create synergy between teams.


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