Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated April 16, 2017
313 reviews

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4.0
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Mastercard President and CEO Ajay Banga
Ajay Banga
195 Ratings

313 Employee Reviews

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Pros
  • Great work life balance and office location; company truly cares about employee career development (in 145 reviews)

  • Good labs and healthy work environment (in 44 reviews)

Cons
  • Work life balance need to improve (in 33 reviews)

  • Any negative feedback for senior management considered as immaturity of individual instead of positively receiving feedback for improvisation (in 29 reviews)

More Pros and Cons

  1. Helpful (6)

    "Associate Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst in Purchase, NY
    Current Employee - Associate Analyst in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    - People from all departments willing to share information and collaborate
    - Interesting projects with financial institutions

    Cons

    - Horrible HR
    - Some project managers often verbally abuse junior employees and it is impossible to file cases against them

    Advice to Management

    - There have been multiple HR cases against higher project managers since I've joined and no action has been taken, as HR continues to close cases without any action since the project managers are very profitable employees


  2. "I liked the work - life balance at Mastercard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in O Fallon, MO
    Former Employee - Senior Software Engineer in O Fallon, MO
    Recommends
    Approves of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    The working culture is good in O Fallon Office.

    Cons

    The management at Mastercard India(Pune) is pathetic and so is the work culture. If anybody is looking to join Mastercard India I won't recommend.

    Advice to Management

    Somebody from STL office needs to be there in Mastercard India(Pune) office so that things can work how they work in STL office.


  3. "Could work on organizing programs within the company better but overall great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Purchase, NY
    Current Employee - Analyst in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (More than a year)

    Pros

    Great set of people (biased because I have been lucky with meeting great people, I know others have a different opinion)
    Great benefits
    Willingness to learn more by a lot of people

    Cons

    Since it is a machine, it's tough to steer the ship away or to a different directions because it takes long.

    Advice to Management

    -


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  5. "Business development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Purchase, NY
    Former Employee - Business Development in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Innovative, good work life balance, opportunity to move around at lower levels

    Cons

    Hard to advance; constant change in priorities


  6. Helpful (2)

    "Love it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Purchase, NY
    Current Employee - Program Manager in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Work life balance, and the interactive culture. Easy access to executives and decreasing bureaucracy with time. MasteCard does well by doing good, and you truly feel a part of the company and not just a statistic.

    Cons

    Even though the benefits are great on paper like maternity leave and parental leave, sometimes managers and coworkers look down on you if you actually take all days off for maternity/ parental leave.

    Advice to Management

    Middle level managers need to be more accepting of the changing culture and not create hurdles for newer employees to advance in their careers.


  7. "intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Advisers in New York, NY
    Former Intern - Advisers in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard as an intern (Less than a year)

    Pros

    good work environment. over 50 interns

    Cons

    in Westchester. Mixed culture (new with old)


  8. Helpful (1)

    "Consultant, Software Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant Software Engineer in Saint Louis, MO
    Current Employee - Consultant Software Engineer in Saint Louis, MO
    Recommends
    Neutral Outlook

    Pros

    Flexible work schedule, Telecommuting, 401K, Colleagues

    Cons

    Open work environment in office. Lack of resources. Constant reprioritization of workload.

    Advice to Management

    Follow through on promises. Recognize negative impact of the things listed in Cons (above).


  9. Helpful (3)

    "pretty comfortable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst in Purchase, NY
    Current Employee - Associate Analyst in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    good work life balance, competitive pay, great CEO, value-driven company

    Cons

    a lot of politics that stem down from upper management kill productivity and discourage younger, talented employees from performing well

    Advice to Management

    get rid of baggage at the group head/executive levels


  10. Helpful (2)

    "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant Software Engineer in O'Fallon, MO
    Current Employee - Consultant Software Engineer in O'Fallon, MO
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Very good Benefits,Year End Bonus is awesome,Cutting edge technology,Great Learning opportunities,Collaborative Environment, WFH flexibility, Work life balance is very good.

    Cons

    Higher management is failing to understand ground realities due to excessive middle management, More Favoritism in promotions, Tough to recognize the real talents.


  11. "Business Leader - Product Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Miami, FL
    Current Employee - Business Leader in Miami, FL
    Recommends
    Neutral Outlook

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Preparing for the future. Informal, entrepreneurial culture. Great pay vs Amex...incentive bonus is ~27% - 33% of base salary for BAU performance.

    Cons

    Very unorganized. Still has lots of fat to burn...top-heavy org structures, and too internally focused.


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