Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated April 24, 2017
199 reviews

Filter

Filter


2.9
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Mastercard President and CEO Ajay Banga
Ajay Banga
113 Ratings

199 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great work life balance and office location; company truly cares about employee career development (in 145 reviews)

  • Good labs and healthy work environment (in 44 reviews)

Cons
  • Work life balance need to improve (in 33 reviews)

  • Any negative feedback for senior management considered as immaturity of individual instead of positively receiving feedback for improvisation (in 29 reviews)

More Pros and Cons

  1. "Banking Product based company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    1. Good paying
    2. Flexibility - work from home is allowed
    3. work-life balance

    Cons

    1. Very slow growing company due to its transparent and ethical way of working.
    2. Depending upon project to project, above said pros may not be applicable.


  2. Helpful (9)

    "Great company rife with Bullies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Purchase, NY
    Former Employee - Vice President in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Wonderful brand with solid products. Global presence and smart talent. Working with many types of financial institutions is a privilege and a great way to grow your business acumen.

    Cons

    For whatever reason the people who hold the power are not nice individuals. They make it a point to sully peoples reputations, damage their career advancement and generally make life miserable if they so choose. HR knows and does nothing to address it. The performance management practices target individuals they no longer want to be part of the organization systematically weeding out tenured and older employees. Bad interpersonal behavior, gossiping, maligning and demeaning commentary by middle managers is commonplace. Good rule of thumb is trust no one. That said, if you are part of the clique and the "in" crowd your star and fortunes will rise. It is really all in who you know.

    Advice to Management

    Weed out the bad apples and reward honesty, collaboration and team spirit and quit advancing those people who are harming your franchise. Pay attention.


  3. Helpful (1)

    "Advise for MC Advisors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Mastercard full-time

    Pros

    Good pay, career path and benefits

    Cons

    no thrill or excitement. Too political and overshadowed by the traditional Master Card business


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Product Based Company, Internal HR Politics, Limited Career Growth in Vadodara"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Vadodara (India)
    Current Employee - Software Development Engineer in Vadodara (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Organization has very good visionary Goal "World Beyond Cash"
    Lots of Learning in Security & Wallet Domain
    Key Focus in Digital and Secure Mobile Payment to deliver robust outcome
    Objective Driven Goals
    Extra care for Innovation and diverse perspective
    Vadodara Tech Hub is Safe place to get visibility among executives if you are politically good and joining directly at senior positions
    Good Compensation and Benefits
    Lots of learning and support from senior technical members.
    Vadodara is peaceful and Good Place to Stay

    Cons

    Vadodara center has real internal politics among Business Leaders, Senior Business Leaders and especially with Local HR.
    Local HR lacking experience on handling software and engineering resources at global level. Vadodara Local HR Policies not in sync with global HR. Customized to highlight Vadodar Tech Hub but nothing is in benefit of employees.
    Leaders undergo with delivery pressure and and suppressed by higher management decisions
    Engineers wanted growth but opportunities are limited only under available two Senior Business Leader authority.
    Mastercard is product based company but Vadodara Tech Hub is delivery organization. Even product development is done under delivery pressure and quality gets suffer.
    Leaders or higher management have no time to think for people's growth.
    Any negative feedback for senior management considered as immaturity of individual instead of positively receiving feedback for improvisation.
    No long term career growth visibility while seeing existing management team chain being not challenged or no near term plan for versatile business units in Vadodara.

    Advice to Management

    Local Management and HR do the waste effort to keep executives happy and tries to differentiate Vadodara from other Tech Hubs. These are just spoken words but ground reality is different.
    Because of internal politics and limited growth, people moving out from Vadodara center. Request to executive management to introduce multiple verticals of different business unit for positive internal competition and career growth.
    Also introduce Local HR SBL for positive growth of the Vadodara Tech Hub
    Request for (very) Anonymous Survey for Local HR & Local Management Team.
    Any new MNC organization in Vadodara can pull entire talent pool from Vadodra.
    Look and compare the recent higher side exit ratio or location transfer request from Vadodara.
    Create some more opportunities in Vadodara, every third capable member wanted to do some challenging or different work.


  6. Helpful (1)

    "Ok, not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Mastercard full-time

    Pros

    Some people were fantastic to work with.

    Cons

    Management too constricting to get things done.


  7. "Get to learn a lot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pune (India)
    Current Employee - Anonymous Employee in Pune (India)
    Recommends
    Approves of CEO

    I have been working at Mastercard (More than 3 years)

    Pros

    Exposure to various business processes and Technical expertise

    Cons

    Salary increment not good in India

    Advice to Management

    Please provide more hike in India otherwise you will definitely face attrition


  8. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Purchase, NY
    Former Employee - Senior Business Leader in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Strong focus on innovation.

    Cons

    Decisions are sometimes slow, No merit increase Increase tied to job category placement and market


  9. Helpful (1)

    "No career path if you don't know the senior management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leader in Singapore (Singapore)
    Former Employee - Leader in Singapore (Singapore)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    Work life balance is the only positive

    Cons

    Politics and no career path... HR don't stop friends hiring friends with no experience

    Advice to Management

    Utilise the talent internally like the competitor does


  10. Helpful (3)

    "Product Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Experienced Level in O Fallon, MO
    Former Employee - Experienced Level in O Fallon, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    Great Benefits, Flexible wfh

    Cons

    Management is greatly lacking leadership and people skills. Advisors side of company is very political and turnover is crazy. Also, since Ajay became CEO many jobs have gone overseas.

    Advice to Management

    Hire and promote people with leadership skills, build people management skills. Great employees leave when poor leaders are in place.


  11. Helpful (4)

    ""Nice Company with Terrible Management""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Dublin, Co. Dublin (Ireland)
    Former Employee - Senior Software Engineer in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mastercard full-time

    Pros

    * Good culture
    * Loads of perks
    * Average salary
    * Amazing people to work with.
    * Decent offices.
    * Flexible work-life balance environment.

    Cons

    The management is terrible. They don't care about people they just care about themselves and their personal ambitions. Managers don't listen to developers at all, they don't care about software quality and they will never defend you or fight for what is right.
    There is no recognition for extra work.
    MasterCard Labs pretends to be a technology company but is far from that.
    Not a good place for good developers.

    Advice to Management

    * Make the promotion process more transparent.
    * Change your mind-set, care more about the people.
    * When managers receive a bad review nothing happens, HR takes no action at all.
    * Hire more professional managers rather than robots that work 24*7 and deliver questionable outomces.


Showing 199 of 859 reviews
Reset Filters