Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated July 23, 2017
350 reviews

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4.0
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Mastercard President and CEO Ajay Banga
Ajay Banga
230 Ratings

350 Employee Reviews

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Pros
  • The fact that we can work from home or do flex hours means we have a great work life balance (in 168 reviews)

  • Professional, allowing work from home (in 27 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Enabled to grow and excel inside and out of workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    Love that my company cares enough to keep asking as well as providing tools, programs and ways to get ahead. Not just financially but emotionally as well. We have 5 paid days per year to volunteer to any of our favorite charities as well as an expanded pat leave globally...not to mention that #acceptancematters.

    Cons

    Takes a bit of time to learn about other teams and what they do or how you should align with them


  2. "MasterCard is a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Saint Louis, MO
    Current Employee - Consultant in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    Most people who work at MasterCard are very technically competent. It is a good place to work in a sense that there are lots of technical professionals who co-operate and contribute to the success of various challenging projects.

    Cons

    System development in MasterCard can be very political. Management can be indifferent to the employee's needs and concerns. Very often, projects are done based on political reasons rather than technical reason. Many times, management gives support to a program only to find out that it does not bear any results. Then projects get cancelled in the middle of implementation.

    Advice to Management

    I think Senior management should pay more attention to their employee. Many times, they seem to have lost touch with what is really important.

  3. "mastercard, good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    compensation and working for a global company

    Cons

    the matrix makes it sometimes difficult to work in the regions

    Advice to Management

    less politics, more transparency


  4. "For everything else, there may be something other than MasterCard."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Analyst in Saint Louis, MO
    Current Employee - Product Analyst in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    There are many opportunities for personal and career development, for example, there are free online courses in banking, emotional intelligence, leadership skills, etc. The health center has a variety of activities for club members as well as non-club members. The cafe has a wide variety of healty options. Telecommuting has really taken hold this year, so there's more opportunities to balance work and family life. The ability to move up is available if you have good management. Industry information is paid for by the company, so there is no reason for not being in the know.

    Cons

    Too much work and not enough people to do it, which translates into early burnout.

    Advice to Management

    Hard working conscientious workers are hard to come by. Please do not use up your good workers by having them work day in and day out. More resources are needed to assist with the workload.


  5. "MasterCard not so bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Purchase, NY
    Current Employee - Director in Purchase, NY
    Recommends
    Approves of CEO

    Pros

    MasterCard has really good benefits and a bonus and profit sharing program that works well. For the most part people are positive, friendly and helpful. The company also focuses quite a bit on professional development of the staff by requiring development courses be a part of each persons performance review process. They also conduct free seminars and invite subject matter experts to speak on common topics of interest such as personal finance. There are opportunities to grow at Mastercard but as with any company you have to make an effort to market your personal brand so that you can be noticed by senior management.

    Cons

    Often there is too much red tape involved in executing good ideas. As a public company the focus is now on the bottom line and less on people.

    Advice to Management

    none


  6. Helpful (1)

    "Compensation is fine...IPO still hurts"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY
    Recommends
    Approves of CEO

    Pros

    Depending upon your management - flex time is available
    Compensation package is good

    Cons

    Senior Management doesn;t "share" the benefits of stock options

    Advice to Management

    There are many of us that really do care and devote many hours to MasterCard...compensation is good but still hard feelings about the IPO


  7. Helpful (3)

    "MasterCard (Waterloo) blatantly engaged in age discrimination."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Brussels (Belgium)
    Current Employee - Business Leader in Brussels (Belgium)
    Recommends
    Approves of CEO

    Pros

    MasterCard has great name and brand recognition. The company has an approximate 40% plus profit margin and supports some social programs.

    Cons

    Although MasterCard prides itself being a very ethical company, MasterCard in Waterloo has blatantly engaged in age discrimination. The senior management in Waterloo is not the most competent.

    Advice to Management

    As the New York times reported in its "40% for me, .014% for you" article, share the stock with the employees.

  8. "“Good place to work for”"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Strong managent overall, fair pay, good communication of firm's strategies, came through recession very well

    Cons

    Management of individual teams can be poor. More attention is placed on recruiting strong front office staff, appears to be less selective for backoffice staff.

    Advice to Management

    Incorporate 360 feedback for Director and Mananaging Director promotions process to ensure only managers who can direct and manage teams rather than please their own managers, are promoted.


  9. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Good personal/work life balance
    Positive environment

    Cons

    Very competitive with few opportunities for internal promotion

    Advice to Management

    Better communication on overall company strategy


  10. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager
    Current Employee - Program Manager
    Recommends
    No opinion of CEO

    Pros

    Nice offices and nice packages

    Cons

    Suffering from the IPO process

    Advice to Management

    Don't forget your employees - Don't only please the sharholders


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