Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated May 26, 2017
799 reviews

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799 Employee Reviews

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  1. Helpful (1)

    "Business Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Great benefits. Talented employees

    Cons

    Frequent rounds of layoffs at all levels

    Advice to Management

    Use inside talent instead of just hiring from outside


  2. "Great firm to work in east coast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in New York, NY
    Current Employee - Business Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Salary is good, product development process is faster than transitional financial firms.

    Cons

    Still some way from being a technology company.

    Advice to Management

    We can do more with the talents and rapid test and learn with new product development.


  3. "Associate Analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time

    Pros

    Great culture and friendly environment. The company is very open with diversity and you have great benefits. The CEO and the mission of the company is very inspirational

    Cons

    There is a limit of how far you can go up in the organization, and thus most of the people make lateral moves instead.


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  5. Helpful (12)

    "Great company rife with Bullies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Purchase, NY
    Former Employee - Vice President in Purchase, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Wonderful brand with solid products. Global presence and smart talent. Working with many types of financial institutions is a privilege and a great way to grow your business acumen.

    Cons

    For whatever reason the people who hold the power are not nice individuals. They make it a point to sully peoples reputations, damage their career advancement and generally make life miserable if they so choose. HR knows and does nothing to address it. The performance management practices target individuals they no longer want to be part of the organization systematically weeding out tenured and older employees. Bad interpersonal behavior, gossiping, maligning and demeaning commentary by middle managers is commonplace. Good rule of thumb is trust no one. That said, if you are part of the clique and the "in" crowd your star and fortunes will rise. It is really all in who you know.

    Advice to Management

    Weed out the bad apples and reward honesty, collaboration and team spirit and quit advancing those people who are harming your franchise. Pay attention.


  6. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Leader in New York, NY
    Current Employee - Product Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Smart, good people. Great benefits. Office location/environment is lovely.

    Cons

    Still quite bureaucratic, but the company has gone a very long way from when I started 5 years ago.

    Advice to Management

    Information trickles up but not back down. Internal communications is key to your team's morale and work ethic.

    Mastercard Response

    Apr 20, 2017 – Employer Brand Marketing Manager

    Thank you for being part of the Mastercard team and choosing us to share your career journey. We are always to working to improve our processes and so your thoughtful feedback is appreciated.


  7. "I liked the work - life balance at Mastercard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in O Fallon, MO
    Former Employee - Senior Software Engineer in O Fallon, MO
    Recommends
    Approves of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    The working culture is good in O Fallon Office.

    Cons

    The management at Mastercard India(Pune) is pathetic and so is the work culture. If anybody is looking to join Mastercard India I won't recommend.

    Advice to Management

    Somebody from STL office needs to be there in Mastercard India(Pune) office so that things can work how they work in STL office.


  8. "Could work on organizing programs within the company better but overall great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Purchase, NY
    Current Employee - Analyst in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (More than a year)

    Pros

    Great set of people (biased because I have been lucky with meeting great people, I know others have a different opinion)
    Great benefits
    Willingness to learn more by a lot of people

    Cons

    Since it is a machine, it's tough to steer the ship away or to a different directions because it takes long.

    Advice to Management

    -


  9. "Mastercard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in New York, NY
    Current Employee - Program Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (More than 3 years)

    Pros

    Great work life balance and office location; company truly cares about employee career development

    Cons

    Mastercard is ruled by its massive legal department, which makes it risk averse

    Mastercard Response

    Apr 17, 2017 – Employer Brand Marketing Manager

    Thank you for taking the time to leave a review. We value our employees and know the importance of providing career development opportunities, as well as ensuring they have the technology and ... More


  10. Helpful (8)

    "Coasting on business model"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Leader in Purchase, NY
    Former Employee - Business Leader in Purchase, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Great Cafeteria in Purchase, NY. Pay is above market. Bonuses and benefits are really decent. Lots of celebrations and free food and entertainment.

    Cons

    Some of the most inept managers in the industry, self entitled liars who manage up and will retaliate against employees. H.R. is useless and will tow the line to keep their jobs. Upper management is clueless as to what really goes on. There is a duality in what is preached compared to put into practice.

    Advice to Management

    There's a cancer of culture that hides within political correctness that believes it can target and harm others at will. Take heed of what now former employees have left you, follow the complaints and paper trail.


  11. "Business development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Purchase, NY
    Former Employee - Business Development in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 8 years)

    Pros

    Innovative, good work life balance, opportunity to move around at lower levels

    Cons

    Hard to advance; constant change in priorities


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