Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated December 7, 2017
391 reviews

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  1. "My MasterCard Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY
    Recommends
    No opinion of CEO

    Pros

    One of the reasons I enjoyed working for MasterCard was the camaraderie between my colleagues and the way the departments were able to interact with each other. I also felt comfortable with knowing that if I needed to talk to Management about something, that the door was always open. I liked that they had plenty of resources available to increase your knowledge base, and they encouraged self improvement as well as career development. Management was quite flexible with time off and I saw in most cases they were willing to work with you if you needed something, be it advice, assistance, whatever.

    Cons

    The only real downside about working at MasterCard was that there seemed to be frequent reorganizations. It makes for tense management, in my opinion. Some other downsides were the political aspect of working in certain departments, but you will find that in any office. As with any and everything else, it all starts with the people.

    Advice to Management

    Find a plan and stick to it.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Approves of CEO

    Pros

    Leader in the payments and financial services field.
    Dynamic and growth oriented.
    Great promotion and growth opportunities.
    Excellent colleagues and competent management

    Cons

    Large company with significant bureaucracy can slow down decision making.
    Risk averse and exposed to current political, regulatory changes
    You can get lost in the weeds

  3. "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Saint Louis, MO
    Current Employee - Consultant in Saint Louis, MO
    No opinion of CEO

    Pros

    Pay is good, working conditions are good.

    Cons

    Too much outsourcing, senior management is aloof.

    Advice to Management

    Hire more US talent, there is a LOT of good talent out there ready to work.


  4. Helpful (1)

    "MasterCard has enabled me to pursue my professional goals while balancing time away from work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    Flexibility of the work environment, management strategy for driving the business forward, clear and actionable goals. It is great to work with people who know what they are doing and have a passion for their job.

    Cons

    Location, location, location. Although corporate headquarters are in New York, the primary location for a large portion of the staff is in St Louis Missouri.


  5. Helpful (2)

    "You get out of it what you put into it."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Approves of CEO

    Pros

    Great work life balance
    Decent compensation
    Beautiful Building
    Well-known company
    Relative Job Security
    Heading in a new direction under new leadership
    Aggressive growth

    Cons

    Too laidback
    Very little sense of urgency
    The level of competency is few and far between
    Not sure about office politics

    Advice to Management

    Allow more opportunities for the younger workers to shine. Develop the company into a financial powerhouse through innovation rather than following the industry leader.


  6. Helpful (2)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY
    Recommends
    Approves of CEO

    Pros

    Good business fundamentals
    Good people
    Good culture

    Cons

    Overtly process driven
    HR is ineffective and over-involved

    Advice to Management

    Limit HR's power
    Review roles, staff


  7. Helpful (1)

    "comfortable"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in New York, NY
    Current Employee - Business Leader in New York, NY
    Recommends
    Approves of CEO

    Pros

    MasterCard is a solid company with great benefits and a nice work/life balance

    Cons

    Advancement is a mystery and doesn't seem to be logical. no roadmap for individual growth.

    Advice to Management

    instead of creating more and more group head and group executive level opportunities, start focusing on the next tier down. business leaders that are simply stuck where they are.

  8. "Lots of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managing Consultant in Purchase, NY
    Current Employee - Managing Consultant in Purchase, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    MasterCard is prose for growth as technology matures.

    Cons

    Need to move faster than the startup competitors

    Advice to Management

    More focus on showing the value of MasterCard data


  9. Helpful (4)

    "Good place to work if you have a supportive manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Leader in Purchase, NY
    Former Employee - Business Leader in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 5 years)

    Pros

    Excellent compensation. Good work/life balance. Chance towork on cutting edge projects in financial services industry on right teams.

    Cons

    People skills of most managers is lacking. Movement to senior ranks is near impossible for insider. You can make a long career for yourself by hiding in the weeds and not being a leader on a project. Many peope in ride coattails of a few very talented high performers.


  10. Helpful (2)

    "A Successful Company Intent on Changing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Purchase, NY
    Current Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Great People - wide variety of backgrounds and experiences, very approachable
    Work/Life Balance - Plenty of paid time off, ability to take community service days
    Company is Small - Greater responsibilities up front, wide scope
    Industry Impact - MasterCard doesn't just work in an industry; it is part of a few that control it. The industry is constantly changing, though, so constant learning is available.
    Variety of Work - Not just within a role, there are a very wide variety of roles in the company, allowing employees to transfer laterally.
    Campus - Purchase is a beautiful area, and the HQ campus is no exception.
    Reputation and Brand - Working for a globally renowned brand? Priceless.

    Cons

    Culture is Still Changing - Some people still act in silos, sometimes making work redundant or difficult. Still, have pool table, ping pong table, etc.
    Company is Small - Sometimes there is lack of clear responsibility division.
    Slow to Action - For a such a relatively small company, MasterCard seems to be slow to adapt to the changing payments landscaping.

    Advice to Management

    Ajay's passion, vision, and rallying call isn't translated down the ranks very well. We are confronted with the idea that there we are in a "war on cash," but the value of that isn't described. It affects internal productivity, retention, and recruiting. If we really want to have the persona, work, and status of one of the top payments technology payments companies in the world (which we are) then management MUST make that clear in words and action.

    HR must establish a clear career path for younger employees.


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