Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated March 24, 2017
309 reviews

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309 Employee Reviews

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Pros
Cons
  • Work life balance need to improve (in 33 reviews)

  • Most departments work in silos and senior management does not respond very positively to requests/ suggestions (in 28 reviews)

More Pros and Cons

  1. "Professional network of global employees in financial services industry with excellent differentiated value proposition."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    Collaborative people and desire to work together towards problem solving and process improvements.

    Cons

    Budget cuts due to financial industry downturn in 2008


  2. "Excellent organization to work with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Leader in New York, NY
    Former Employee - Leader in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 5 years)

    Pros

    Company Image
    Generous benefits
    Compact organization
    Profitable business model
    Sensitive to work life balance

    Cons

    Slow decisions
    Lack of dynamism
    Technology and Business acting as Silos


  3. "Strong Brand/Management but Limited Career Advancement Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Great work envinroment. Small company feel with motivated individuals. Superb executive leadership.

    Cons

    Dependence on issuers makes it hard for the company to drive quick change/be innovative.


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  5. "Really great culture and people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Summer Intern in Purchase, NY
    Former Intern - Summer Intern in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard as an intern (Less than a year)

    Pros

    - Culture
    - Get to meet a lot of people
    - Flexibility

    Cons

    Some disorganization and inefficiency but overall, great company to work for!


  6. Helpful (1)

    "Band B"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Purchase, NY
    Former Employee - Anonymous Employee in Purchase, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than 10 years)

    Pros

    Small enough to know how you really impact the bottom line.

    Cons

    Relationships matter more than performance.

    Advice to Management

    Listen to feedback instead of just managing it.


  7. Helpful (4)

    "Value Added Services - Sr. Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in O Fallon, MO
    Current Employee - Anonymous Employee in O Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    -CEO brings in a new and energizing perspective
    -CEO also pushes for diversity, change, and innovation
    -Company is going through a culture change inviting new ideas, perspectives, innovations, millennial employees
    -Educational assistance for undergrad and grad school is great
    -Stock prices continue to prosper in reflection of the embraced changes (cultural, technological, innovations)

    Cons

    -Many old school employees (those before IPO) are resistant to change
    -Many prefer the status quo
    -Bureaucracy is a problem causing delays in time to market initiatives and embracing new process improvement ideas
    -Politics at times play major deterrents impacting project and human resource advancements
    -Employees feel overbooked with tasks and this is considered 'the MasterCard way' . This causes burnouts and employees seek other positions

    Advice to Management

    -Be cognizant of your teammates and don't treat them as only a 'human resources'
    -Really help employees grow in their career, so don't hold them back
    -When employees are overbooked with tasks and can't always meet the outpacing demands, don't say 'it's a time management issue'
    -Give hard working internal employees opportunities to grow and not just fill positions with external people.


  8. "Use to have Good Pay for an IT company in St Louis Area"

    Star Star Star Star Star
    Current Employee - Technical Consultant in O'Fallon, MO
    Current Employee - Technical Consultant in O'Fallon, MO

    I have been working at Mastercard full-time (Less than a year)

    Pros

    Over compensation, 401k, healthcare, vacations, and opportunities to move around with in a company

    Cons

    lots of push to meet the deadline, inflexible hours when I worked there. I've hear it had changed.


  9. "impressive corporate leadership; questionable operations leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Strong CEO leadership, great focus on diversity, decent personal development opportunities, good pay,

    Cons

    operations leadership has been around too long - fresh approach is needed; intense margin focus drives a somewhat "sweat shop" environment


  10. Helpful (2)

    "Great Company, Poor Mgmt"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Leader in Purchase, NY
    Former Employee - Business Leader in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    - Great CEO who pushes people out of their comfort zone and challenges the status quo
    - Good pay, along with good benefits
    - Slowly changing the way the company is operating by becoming more technology driven. Huge plus.
    - Focus on innovation, youth, and a multigenerational workforce
    - Culture is significantly improving by being more transparent

    Cons

    - There are too many people there resistant to change
    - A strong network of people who've been there 15+ years
    - Takes forever to get something basic done; no one wants to take accountability or ownership of anything

    Advice to Management

    Please LISTEN to what the CEO has to say. If you can't do the job, step down and let someone more capable do it OR if you don't want to, tap into fresh perspective and not your network who've been there 15+ years. Change cannot happen this way. Look forward to seeing MasterCard achieving great things in the future!


  11. "15+ years at MasterCard and its been a great journey"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 10 years)

    Pros

    Payments industry leader, innovative organization

    Cons

    Cannot think of any at this time

    Advice to Management

    Continue to reduce the bureaucracy



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