Mastercard Reviews | Glassdoor

Mastercard Reviews

Updated April 27, 2017
316 reviews

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316 Employee Reviews

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Pros
  • Great work life balance and office location; company truly cares about employee career development (in 145 reviews)

  • Good labs and healthy work environment (in 44 reviews)

Cons
  • Work life balance need to improve (in 33 reviews)

  • Any negative feedback for senior management considered as immaturity of individual instead of positively receiving feedback for improvisation (in 29 reviews)

More Pros and Cons

  1. Helpful (1)

    "Love working here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in O'Fallon, MO
    Current Contractor - Anonymous Contractor in O'Fallon, MO
    Recommends
    Positive Outlook

    I have been working at Mastercard as a contractor (More than a year)

    Pros

    Awesome team and a very casual and open working style

    Cons

    Offshore model with means having several positions being filled by SOWs


  2. "Rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in O'Fallon, MO
    Current Intern - Intern in O'Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard as an intern (More than a year)

    Pros

    innovative and flexible working environment

    Cons

    usually need to start as a contractor


  3. Helpful (1)

    "Great benefits but a can be a challenging place to work if in the marketing field"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, work life, opportunities, budgets

    Cons

    Political, slow, clique, lots of lifers, not a creative atmosphere


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Great place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in O Fallon, MO
    Current Employee - Software Engineer in O Fallon, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 3 years)

    Pros

    Good career opportunities and room for growth. One can get exposure to both technical and professional skills. It's really easy to let upper management hear your voice. Importance is given to the innovation.

    Cons

    Growth depends on the team you are in and the manager.

    Advice to Management

    Time to pump blood who can bring more energy and can change old school ideas.


  6. "Suffering identity crisis being a publicly traded corporation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than 3 years)

    Pros

    Good work environment. Good benefits.

    Cons

    Poor middle management. Lack of training, professional development and management process.

    Advice to Management

    Bring in outside consulting to begin the process for a professionally managed corporate culture.


  7. "Business model strong, growth great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    At the center of a profitable, dynamic industry.

    Cons

    Strong business model means it can be hard to tie effort to results.

    Advice to Management

    Focus on accountability and how people really manage (not managing up). Allow more real innovation unleashed from the core technology limitations and requirements that are for network operations, not new intiative development. Move around key executives to allow for fresh perspectives.


  8. "Great people; good opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Purchase, NY
    Current Employee - Business Leader in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    Bright, engaging colleagues; managers have helped me leverage my talent and grow in my field

    Cons

    Bureaucracy and over-collaboration inhibit results

    Advice to Management

    Clarify roles and responsibilities to empower managers and ensure accountability


  9. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Purchase, NY
    Former Employee - Senior Business Leader in Purchase, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mastercard full-time (More than 10 years)

    Pros

    Good team culture across departments. Good training.

    Cons

    Slow moving, cautious, conservative. They miss opportunities due to this slowness.

    Advice to Management

    Do not move successful managers into new positions without understanding the nature and nuances of that business.


  10. "Not for the faint of heart but potentially rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader
    Current Employee - Leader
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mastercard full-time

    Pros

    Most of the people are great to work with. Individuals very dedicated to success of their teams and the company overall. Lots of opportunity to learn if a person makes the effort. Plenty of perks, benefits, and reasonable salaries.

    Cons

    Promotions and salary increases are infrequent and not always based on ability. Progression in the company requires a lot of networking. Although the company tries to promote a good work/life balance, the workload makes it nearly impossible. Lots of overtime.

    Advice to Management

    Focus on supporting and retaining talented individuals with recognition and opportunities for advancement. Middle managers need to refocus on people management.


  11. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Purchase, NY
    Current Employee - Leader in Purchase, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than 5 years)

    Pros

    The pros to working at Mastercard include the following: location, facility, work-life balance, the ability to work from home if necessary.

    Cons

    One of the cons i would say is that there are less growth opportunities than may be at other financial services company mainly due to MasterCard's relatively small size when compared to banks


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